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"The highlight of this trip was that we were lucky enough to meet an excellent and considerate tour guide, Ma Jing, who made the entire trip smooth, saved a lot of queuing time, and learned a lot of historical and cultural knowledge. Thank you very much, Guide Ma!
The entire itinerary is very classic. The only regret is that the time in Salamanca is too short and the time in Porto is too long. The day in Coimbra, the schedule is a bit loose, and the rest is very tight.
The hotel near Madrid on the first day was a bit bad, and the breakfast in the hotel in Salamanca was not very good. The other hotels were more satisfactory and the breakfast was more abundant."
Date of review：17.03.2026 15:55 Purchased product： XPSD010918 (01.09.2018 -- 11.09.2018)
ZHOU **
2 people in tour
It was a very good trip. I especially want to thank our tour guide He Yuanpeng for being very nice. He answered all questions with a smile. He also took us to many additional attractions. He is handsome and sings well. The explanation was great, and Yuanpeng's European program was also very good. We have participated in many KaiYuan tours, and He is the most culturally sophisticated tour guide we have ever met. We benefited a lot from every content of the explanation.
Date of review：17.03.2026 15:55 Purchased product： XPSD150818 (15.08.2018 -- 25.08.2018)
Shen **
4 people in tour
Tour guide Ma Jing took good care of us along the way. She not only gave a detailed introduction to each scenic spot, but also patiently answered every tourist's questions and took great care of the elderly. I just want to thank her very much. She is the best tour guide we have met in many trips. We will join other tour routes of your company if we have the opportunity in the future.
Date of review：17.03.2026 15:55 Purchased product： XPSD010918 (01.09.2018 -- 11.09.2018)
Cheng **
6 people in tour
Under the careful arrangement of tour guide Ma Jing, we had a very happy tour. She carefully introduced the historical background of each scenic spot along the way, which increased our knowledge. Her serious and responsible attitude towards work and her kindness and amiability left us with a very good impression. We sincerely thank her. We hope to participate in your company's tour route again.
Date of review：17.03.2026 15:55 Purchased product： XPSD010918 (01.09.2018 -- 11.09.2018)
Wang **
3 people in tour
The tour guide Xiao Ma is knowledgeable and detailed in his explanations. The service is warm and thoughtful. This group is mostly composed of elderly people, and there are many tedious things to do, but the tour guide Xiao Ma is not tired of serving us and helping the group members solve various difficulties. It fully reflects the high quality and high level of the tour guides of KaiYuan Travel Agency, and it is an extremely rare good tour guide. Our group sang and laughed all the way, helped each other, and everyone was reluctant to leave, which is inseparable from the efforts of the tour guide Xiao Ma. We like your KaiYuan Travel Agency and hope that your KaiYuan will do better and better.
Date of review：17.03.2026 15:55 Purchased product： XPSD010918 (01.09.2018 -- 11.09.2018)
Choi **
2 people in tour
We are very satisfied with the service of our tour guide Ma Jing. If 10 is the full score, we will give 10.
Date of review：17.03.2026 15:55 Purchased product： XPSD010918 (01.09.2018 -- 11.09.2018)
wu **
2 people in tour
I am very happy to have participated in the 11-day in-depth tour of Spain and Portugal organized by your company on September 1st. Now we have successfully and happily ended this trip, but the good memories will be remembered forever! This trip not only allowed us to appreciate the charming scenery, history, customs and folkways of Spain and Portugal, but also gave us the opportunity to meet your company's excellent tour guide Ma Jing. Ma Jing's service attitude is very good, she is conscientious and responsible in her work, thoughtful and meticulous, amiable, and accompanied us with a smile all the way. There are many elderly people in our group, and Ma Jing treats each of them like a daughter. She patiently answers the elderly's questions, speaks softly, and never rushes. Since no one knows Spanish, Ma Jing introduced the dishes to everyone during the meal, ordered one by one, and only when everyone has eaten, she can take time to drink some water. Ma Jing has rich historical knowledge and detailed explanations of scenic spots, which benefited everyone a lot. What touched us most was that when facing the unfair responsibilities of individual members of the group, she was very generous and well-mannered, and endured the grievances without affecting the subsequent work at all. Thank you for arranging such an excellent tour guide like Ma Jing for our trip. I sincerely hope to have the opportunity to participate in the tourism projects organized by your company again and travel with tour guide Ma Jing again!
Date of review：17.03.2026 15:55 Purchased product： XPSD010918 (01.09.2018 -- 11.09.2018)
Li **
6 people in tour
My husband and I are two elderly people aged 73 and 75. This time we participated in KaiYuan Travel's in-depth tour of Spain and Portugal, which made us spend a happy time, appreciate the beautiful scenery, learn about history, and warm our hearts. We have participated in many tours arranged by travel agencies, both at home and abroad, and no tour guide's service is as thoughtful and meticulous as Ma Jing. She introduced the era background and characteristics of each attraction in an orderly manner. She used Mandarin, Shanghainese, Cantonese, and Spanish, which shows that she is a highly qualified tour guide with rich knowledge reserves and well-trained. She cares about the health, warmth, and three meals a day of everyone in the team, and she is meticulous everywhere, making us feel like family. She handles things calmly, neither humble nor arrogant, and is fair and unbiased. KaiYuan Company can have such a high-level tour guide, which will definitely take the company's standards and reputation to a higher level.
Date of review：17.03.2026 15:55 Purchased product： XPSD010918 (01.09.2018 -- 11.09.2018)
Chang **
1 people in tour
It was a very good trip, and I would like to thank the guide He in particular. He always greeted people with a smile, and answered all the questions raised by the guests on the bus. The service was also meticulous, and he was handsome and sang well. He was very thoughtful and sang to entertain us from time to time. The restaurant arranged tasted very good, which can be said to have changed my view of Spanish group meals.
Whether it was Flamenco, bullfighting, or paella, they all recommended the best places to us, making this trip to Spain very complete.
I especially like Yuanpeng Europe, which is very professional and classic, and gave me a new understanding of the status of Spain in world history. Such a tour guide should become a KaiYuan star.
Date of review：17.03.2026 15:55 Purchased product： XPSD150818 (15.08.2018 -- 25.08.2018)
Wu **
4 people in tour
Participate in 11 Day Tour in Spain and Portugal with good travel reviews
Date of review：17.03.2026 15:55 Purchased product： XPSD010918 (01.09.2018 -- 11.09.2018)
Ou **
1 people in tour
Participate in 11 Day Tour in Spain and Portugal with good travel reviews
Date of review：17.03.2026 15:55 Purchased product： XPSD150818 (15.08.2018 -- 25.08.2018)
jiang **
1 people in tour
The itinerary is reasonable, all the classic attractions are reached, the driver and tour guide are diligent, especially Tour Guide He (He Yuanpeng), who is knowledgeable, always smiling and serving people comfortably, and answering all questions. This route in Spain and Portugal is cost-effective and a relatively in-depth tour. In the future, I will participate in the KaiYuan Week for overseas travel.
Date of review：17.03.2026 15:55 Purchased product： XPSD010618 (01.06.2018 -- 11.06.2018)
YING **
3 people in tour
Tour guide Yu Chao is knowledgeable, humorous, serious in his explanations, and takes good care of the elderly. He bought cakes for the group members who had birthdays during the trip and led everyone to sing birthday songs. On 21/7, Yu Chao bravely fought against the thief and helped the group members find the two stolen passports. Yu Chao also enthusiastically helped the group members with food, accommodation and transportation after leaving the group, ensuring that everyone returned home safely. Everyone likes Yu Chao very much and admires his professionalism and character.
Date of review：17.03.2026 15:55 Purchased product： XPSD150718 (15.07.2018 -- 25.07.2018)
Xiaoxu **
1 people in tour
Congratulations! I am so lucky to have met you all and spent ten fulfilling and happy days! I am crazy about Tour Guide Yu!!!
Date of review：17.03.2026 15:55 Purchased product： XPSD150718 (15.07.2018 -- 25.07.2018)
Ma **
1 people in tour
Very good, very good. Very cost-effective.
Date of review：17.03.2026 15:55 Purchased product： XPSD010718 (01.07.2018 -- 11.07.2018)
GUO **
2 people in tour
The beautiful tour guide Ma Jing is enthusiastic about serving tourists, has a kind attitude, arranges reasonable itineraries, has good professional knowledge, explains patiently, and works tirelessly to personally lead tourists to various restaurants for meals and integrate with the tourists. We give a thumbs up to Guide Ma and express our gratitude. We really hope that we will have the opportunity to travel with Guide Ma again in the future.
Date of review：17.03.2026 15:55 Purchased product： XPSD010718 (01.07.2018 -- 11.07.2018)
Liang **
2 people in tour
The trip was great! The tour guide was nice! I will choose it again next time!
Date of review：17.03.2026 15:55 Purchased product： XPSD010618 (01.06.2018 -- 11.06.2018)
luo **
1 people in tour
A nice trip
Date of review：17.03.2026 15:55 Purchased product： XPSD010618 (01.06.2018 -- 11.06.2018)
huang **
2 people in tour
The itinerary is OK, the accommodation conditions are satisfactory, and the tour guide's explanation is good.
Date of review：17.03.2026 15:55 Purchased product： XPSD010618 (01.06.2018 -- 11.06.2018)
Ouyang **
1 people in tour
The tour guide Wang Changkai is excellent. He is polite and worked very hard to make sure everyone enjoying the trip. It seems that everyone in group likes him and appreciate the great service he provided. I will highly recommend him to my friends. I will be good reference for KaiYuan as well.
Date of review：17.03.2026 15:55 Purchased product： XPSD010518 (01.05.2018 -- 11.05.2018)
Zhang **
2 people in tour
Having joined many overseas Chinese tour groups, KaiYuan's quality is undoubtedly among the best. Wang, the guide who led the Spanish tour this time, is undoubtedly the best among tour guides. He showed great enthusiasm and patience to this group of mainly elderly people, and also had rich knowledge of history and scenic spots.
Date of review：17.03.2026 15:55 Purchased product： XPSD010518 (01.05.2018 -- 11.05.2018)
Ding **
6 people in tour
1. Guide Wang provided good and thoughtful service.
2. The explanation of the scenic spots was detailed and rich in content.
3. Good at listening to everyone's opinions.
Date of review：17.03.2026 15:55 Purchased product： XPSD010518 (01.05.2018 -- 11.05.2018)
SHA **
2 people in tour
The itinerary was well arranged, the tour guide was attentive and enthusiastic, the explanations were detailed and the knowledge was extensive, and he was very popular. Sha Jichun Pan Qingqin
Date of review：17.03.2026 15:55 Purchased product： XPSD010518 (01.05.2018 -- 11.05.2018)
Dai **
2 people in tour
The tour guide is very enthusiastic, attentive and considerate. He takes good care of every tourist. The itinerary is also reasonable. The journey is very pleasant.
Date of review：17.03.2026 15:55 Purchased product： XPSD300318 (30.03.2018 -- 09.04.2018)
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Zhang **
3 people in tour