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【7-Day】 East Balkan [NO. 2144]

D1 Budapest Timisoara D2 Timisoara Sibiu Brasov D3 Brasov Sinaia Bucharest D4 Bucharest Veliko Tarnovo D5 Veliko Tarnovo Plovdiv Sofia D6 Sofia Niš Belgrade D7 Belgrade Budapest
97% praise 108 persons have traveled 29 reviews
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Departure

Budapest

Bucharest

Sofia

Belgrade

Budapest
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Special rate for children   / 3 or more people booking legislation to reduce the € 10 / person
  • Overview
  • Itinerary
  • Price Explanation
  • Guide
  • Notes
  • Feedback( 21 )
  • Q&A
feature of product

Route: East Balkan [ Europe ]

Departure: Budapest Time: Meeting time: 8:00; Address:Heroes' Square 1146,Budapest
Bucharest Time: Meeting time:09:40; Address:Palace of Parliament, Bulevardul Natiunili Unite, Bucharest
Sofia Time: Meeting Time:09:00; Address: Aleksander Nevski Square Sofia-City 1000 Sofia
Belgrade Time: Meeting Time: 08:45; Address: Church of Saint Sava, Svetosavski Square | Karadjordje's Park, Vracar, Belgrade, Serbia

End: Bucharest , Sofia , Belgrade , Budapest

Outline: Budapest - Timisoara - Deva - Sibiu - Brasov - Sinaia - Bucharest - Veliko Tarnovo - Plovdiv - Sofia - Nis - Belgrade - Budapest

Discounts: Special rate for children: if a child(under age 6 ) travelling with 2 adults and sharing a double room, the child can enjoy a 35% discount!!
(*However, if the child takes another room, he/she can only pay full price as adult. Besides, if the child accompanied by only 1 adult,the child shall pay full price.)

Early birds deal: if you saw a date labeled with “Early Birds”, you can get following discounts:
30 days prior to departure, € 30 off !
20 days prior to departure, € 20 off !
10 days prior to departure, € 10 off !

Attractions overview
  • Sibiu Grand Plaza
  • The Council Tower
  • Orthodox Cathedral
  • Lie bridge
  • Brown Castle
  • Black church
  • Old Town Hall Square
  • Perez Castle
  • Revolution square
  • Victory Avenue
  • Parliament palace
  • Veliko Tarnovo Castle
  • Plovdiv Roman Opera
  • Plovdiv Old Town
  • Alexander Nevsky Cathedral
  • St. George's Rotunda
  • Sofia National Palace of Culture
  • Tito Marshal Tomb
  • Kalemegdan castle
Tour Overview
  • 3-Star Hotel

  • 8 Joining Points

  • Comfortable Bus/Coach

  • Meals See Itinerary Introduction for more details about meal

  • English-speaking tour guide

  • --

Itinerary
D1
Day 1 Budapest Timisoara
Departing from Budapest and head to Timisoara. It is a city in western Romania. We will visit【Victoriei Square】,【Orthodox Metropolitan Cathedral】,【Liberty Square】.
Overnight stay in Timisoara or nearby.

Budapest; Meeting time: 8:00; Address:Heroes' Square 1146,Budapest
All day

VISA requirements:A residence permit from a Schengen country or a category C Schengen visa (two or more entry visas) or a category D visa (resident visa)

 


Breakfast Included
3-Star Hotel
D2
Day 2 Timisoara Sibiu Brasov
After breakfast, we are going to visit Sibiu. We will visit【The Council Tower】,【The Large Square】,【Orthodox Cathedral】,【Podul Minciunilor】,and【Castelul Bran】(optional item). Overnight stay in Brasov or nearby.
All day

  • Brown Castle
  • Lie bridge
  • Sibiu Grand Plaza
  • The Council Tower
  • Orthodox Cathedral
[ Brown Castle ]

Bran Castle, also known as Castle Dracula name of the castle is more well-known Dracula Castle (Dracula Castle), it is because of the 19th century Irish writer Stoker (Bram Stoker) wrote a very famous novel "Dracula", the story is based on this castle, and the master is the vampire Count Dracula. This novel has been put on the screen many times, and it is more loyal to the original book with "Four Years of Sentiment". It is because this story is deeply rooted in people's hearts, so people have defined this castle as a vampire castle.

[ Lie bridge ]

Lies bridge has an interesting biography said. When standing on the bridge, if you lie, the bridge will fall.... Local customs have lover to guarantee the vow of love on the bridge. In 1859 Iron Bridge replaced the wooden bridge. The decoration on the iron bar is quite good.

[ Sibiu Grand Plaza ]

The Grand Place is the largest and most beautiful square in the centre of Sibiu. The Roman Catholic Church and the City Hall, built in the 18th century, are the main buildings here. To the west of the square is the first pharmacy in Romania, built at the end of the fifteenth century. On the other side of the square is the famous Brukentel Palace in Sibiu, now an art museum.

[ The Council Tower ]

 

[ Orthodox Cathedral ]

The Orthodox Cathedral looks very beautiful and has several Byzantine domes of varying sizes. The interior of the church is also magnificent and exquisite, very beautiful, and many people will come here for a late prayer.

Breakfast Included
3-Star Hotel
D3
Day 3 Brasov Sinaia Bucharest
After breakfast we will visit【Black Church】(optional item)and【Brașov Council Square】in Brașov.
After that, we head to Sinaia, the "Pearl of the Carpathian Mountains", and visit the magnificent ancient palace【Perez Castle】. We will head to Bucharest and overnight stay in Bucharest or nearby.

All day

  • Perez Castle
  • Old Town Hall Square
  • Black church
[ Perez Castle ]

Peres Castle is also recognized as the most beautiful place in Romania, and because of this wonderful royal summer palace, Sinaia is known as the “Pearl of the Carpathian Mountains”. This majestic ancient palace was built in 1873 and was completed in 1914. The project lasted nearly 40 years. The castle is a typical Baroque architecture that reflects the German Renaissance style.

[ Old Town Hall Square ]

At the heart of the square is a yellow building with a dark brown roof, which is the old town hall. After a relatively large-scale renovation in 1420, some of the main local council meetings and citizen meetings were held here.

[ Black church ]

The Black Church was built in 1383 and lasted for nearly 100 years. It was not completed until 1477. The church is 8 meters long, 38 meters wide and 65 meters high. The building is grand in scale, well-structured, sturdy and beautiful, and the walls are black with late Gothic architecture.

Breakfast Included
3-Star Hotel
D4
Day 4 Bucharest Veliko Tarnovo
Bucharest is the capital and commercial center of Romania .Today we are going to visit 【Revolution Square】on Victory Avenue and the majestic【Palace of Parliament】(optional item).
Depart on the afternoon to Veliko Tarnovo and visit【Tsarevets Fortress】 (optional item). The ancient castle is located between two mountains of Chalevitz and Trapezica, easy to hold but hard to attack.
Overnight stay in Veliko Tarnovo or nearby.

Bucharest; Boarding Time: 09:40.
Address: Palace of Parliament, Bulevardul Natiunili Unite, Bucharest
All day

  • Veliko Tarnovo Castle
  • Victory Avenue
  • Parliament palace
  • Revolution square
[ Veliko Tarnovo Castle ]

The castle of Veliko Tarnovo is situated on the hills of the Tsarevets hill and Trapezitsa, and the Yantra River is in the meantime. Both castles are surrounded by mountains and walls, and the terrain is dangerous and easy to defend. In the Middle Ages, it was the second largest city in the Balkans after Constantinople. There are many monuments preserved.

[ Victory Avenue ]

Victory Avenue is one of the main roads in the city centre of Bucharest , Romania . The original name of Victory Avenue is Ulița Mare (the main street). After the Romanian independence in 1878, it was changed to the current name. There are now shops, restaurants and cafes along the street, one of Bucharest's main shopping areas.

[ Parliament palace ]

The Bucharest Parliament Palace is located on the slopes of the southwestern part of Bucharest. It was originally called the People’s Palace and the Republic Palace. It was built during the reign of the former State Council of the Romanian Socialist Republic, Nikola Ceausescu. The House of Representatives, the Constitutional Court and some important organs. The architectural design and construction of the Palais des Congrès is done by the Romanians themselves. The building materials and furniture used are mostly produced in the country. Together with the 12-storey building, the Romanian superb architectural technology is regarded as the crystallization of the hard work and wisdom of the Romanian people and the world. One of the largest buildings in the upper body, and considered to be the greatest building of the country in the twentieth century.

[ Revolution square ]

The event that the square was located in the center of the central city, Ceausescu, was the last failure of the event, the Bucharest Central University Library on the Revolution Square and the statue of King Carol I standing in front of the pavilion.

Breakfast Included
3-Star Hotel
D5
Day 5 Veliko Tarnovo Plovdiv Sofia
We will visit 【Ancient Theater of Philippopolis】, it is built on a hill and is a well-preserved ancient theater in Bulgaria. And then visit 【Old Town of Plovdiv】, which was an important city in the ancient Thrace region, with a history of more than 6,000 years. Overnight stay in Sofia or nearby.
All day

  • Plovdiv Roman Opera
  • Plovdiv Old Town
[ Plovdiv Roman Opera ]

The theater is located in the south gate of Pucheng Old Town. It was built in the second century AD and was discovered by chance during a construction. The theater is entirely made of white marble and is surrounded by hills with 20 rows of marble seats from the bottom to the top. The stage is 3.1 meters high and has vivid marble statues on both sides. It is the best preserved ancient theater in Bulgaria. The theater can accommodate around 3,500 people and is now often used in a variety of performances.

[ Plovdiv Old Town ]

The old town is located on the hills of the city centre and has historically served as a castle for guards. It concentrates on the essence of the traditional architecture of the city, and it also occupies a very important position in the history of construction. Many narrow streets in the city still maintain an ancient style. The upper floors of the residential buildings are supported by diagonal arches, which are prominent and layered. Many residential houses have been turned into museums, and some have been named as national key cultural relics protection units.

Breakfast Included
3-Star Hotel
D6
Day 6 Sofia Niš Belgrade
After breakfast we visit【Cathedral Saint Aleksandar Nevski】 in Sofia, an Orthodox church in Balkans Peninsula. Then visit the【St. George Rotunda】, 【Amphitheater of Serdica】, and 【Santa Sophia Statue】. After lunch, we go to Niš. It is a cultural and economic city in southern Serbia. It’s also a new industrial city, with electronics as its pillar industry. After visiting【Nish Castle】, we drive to Belgrade, the capital of Serbia. Overnight stay in Belgrade or nearby.
Boarding City:
Sofia; Boarding Time: 09:00. Address: Aleksander Nevski Square Sofia-City 1000 Sofia
All day

  • Alexander Nevsky Cathedral
  • St. George's Rotunda
  • Sofia National Palace of Culture
[ Alexander Nevsky Cathedral ]

Alexander Nevsky Cathedral is a cathedral of the Bulgarian Orthodox Church in Sofia, Bulgaria. The church is a new Byzantine building, the main church of the Bulgarian bishop, and one of the largest churches in the world in the Orthodox Church. It is also one of the symbols of Sofia and the main tourist attraction. The Alexander Nevsky Cathedral covers an area of 3,170 square meters and can accommodate 10,000 people. It is the largest church in the Balkans .

[ St. George's Rotunda ]

圣乔治教堂是一座早期基督教红砖圆形教堂,是索菲亚最古老的建筑,位于希尔顿酒店后面,索菲亚古城的遗迹中间。由罗马人建于公元4世纪,它的修建证明了古城索菲亚作为当时巴尔干半岛上最大最繁荣的罗马城镇的辉煌。其中中央穹顶下的12世纪到14世纪的壁画十分著名。目前已发现了3层壁画,最早可追溯至10世纪。2米高的圆顶皇冠上有精美绝伦的22先知壁画,画于奥斯曼时期,那时圣乔治教堂被当作清真寺使用。如今,圣乔治教堂每天都举行礼拜活动。

[ Sofia National Palace of Culture ]

The National Palace of Culture is located in the Bulgarian capital of Sofia . It was officially put into use in 1981 and is open to the public. It is a building that integrates functions such as parliament, concerts and international exhibitions. The state-of-the-art technology can meet concerts, conferences, exhibitions, etc. In order to organize international events, in 2005, the Palace of Culture was named the world's best parliamentary center by the International Organization of Congress Centres.

Breakfast Included
3-Star Hotel
D7
Day 7 Belgrade Budapest
(optional item) and 【Fresco Art Gallery】, there are many frescoes in churches and monasteries.And then we will visit 【Kalemegdan Park】(optional item), The castle is made of stones and has been a military place since the Celtic. Here you can enjoy the beautiful intersection of the Danube and the Sava. After lunch, we return to Budapest Train Station / Hotel / Heroes Square (approximately 20:00) to end the tour.
Belgrade ; Boarding Time: 08:45.
Address:Church of Saint Sava, Svetosavski Square | Karadjordje's Park, Vracar, Belgrade, Serbia
All day

Arrival City:

Budapest; Arrival Time: 20:30. Address:Heroes' Square 1146,Budapest

 

In order to have a smooth tour, tour guide has the right to adjust the order of sightseeing according to the actual situation and the place of accommodation. We ask for your understanding.

The marked time and kilometers in this page is for reference. The actual arrival time might be delayed due to all kinds of force majeure causes such as weather, traffic jam, traffic accidents, holiday events, riots and strikes. Please bear with us if such cases occurred. If you have following schedule after group, we strongly advise to reserve at least 3 hours ahead,to any avoid inconvenience caused by delayed travel. KaiYuan is not responsible for any loss of your own schedule because you have not reserved enough spare time.


  • Kalemegdan castle
  • Tito Marshal Tomb
[ Kalemegdan castle ]

Kalemegdan Castle is both a castle and a park. It is the best testimony of history and the iconic attraction and leisure destination of Belgrade. The main body of Kalemegdan Castle was built in the 17th century, but there are also some medieval gates, Islamic-style graves and Turkish baths. Kalemegdan Castle is divided into four sections, namely Lower Town, Upper Town, Little Kalemegdan and Grand Kalemegdan. Each part has its own characteristics and is very ornamental.

[ Tito Marshal Tomb ]

Tito's tomb is also called "flower house". It is the cemetery of the famous leader of the southern federation, Tito. The reason why it is called "flower house" is because the periphery of the tomb has been surrounded by flowers, but now, next to the tomb is surrounded by White rock. Tito's full name, Joseph Broz Tito, was born on May 25, 1892 in the village of Kumrovets, Croatia.

Breakfast Included
Not Included
Price Explanation

Expense Explanation

Included:

1)Experienced tour guide and driver.

2)Air-conditioned bus or other means of transportation specified in the itinerary.

Note: We will arranges the vehicle according to the size of the team to ensure everyone has a seat. Baggage requirements: each person can have a carry-on bag and a big baggage (length add width and heights is not to exceed 158cm, and total weight must not exceed 23kg.)

3)Accommodation: standard twin room(for 2 persons), NOT including accommodation on last day.

4)Breakfast is included daily at the hotel. 

Not included:

1)Transportation costs to joining point. Additional costs due to force majeure such as traffic delays, strikes, weather, machine failure, flight cancellation or time change;

2)Personal expenses in hotel, such as laundry, hairdressing, telephone, fax,TV, drinks, etc.

3)Single room supplement:250 EUR per person.

4)Tickets of attractions: your choice to buy or not. Tour guide will collect payment on spot.

5)Lunch and Dinner are not covered.  

6)Tips for driver and guide.

7) Medical insurance, personal safety insurance and baggage insurance.

8) All expenses after leaving the group.

9)Other fees not stated in above section" Included".

10)Hotel Price:

Budapest: €45 per person per night    single room: €70;    

KaiYuan reserves the right to final interpretation of other expenses not listed.

Recommended activities (Optional Items)

Sightseeing ticket price

Castelul Bran

RON 40,00

Black Church(close on Monday)

RON 12,00

Perez Castle- Brașov

(Summer: close on Monday,Winter: close on Mon-Tue)

Castle 1st floor: RON 30,00

Castle 1st floor + 2nd floor: RON 60,00

Tickets do not include photography fees.

Palace of Parliament- Bucharest

RON 40,00/Adult RON 10,00/Child(age 7-18)

Tsarevets Fortress

RON 6,00

Kalemegdan Park

Aldult:80 Dinar   

Museum of Yugoslav History

400 Dinar /p.p.(≈3.5€)

Lunch and dinner fee

Lunch(Standard group meal: 5 dishes and 1 soup)

10,00-12,00€

Dinner(Standard group meal: 5 dishes and 1 soup)

10,00-12,00€

Tips for drivers and tour guides

For Driver

3€ per person per day

For Guide

5€ per person per day

The above price is only for reference. If price changed,please pay according to the adjusted price.

Guide
Notes

In order to protect your rights and interests, please read carefully the following"Registration Instructions and Responsibilities for Travelers" . The "Registration Notices and Responsibilities for Travelers" are important issues provided by KaiYuan to outbound travelers. It's a part of the travel contract. KaiYuan reserves the right to interpret all contents of this website.

1. Registration process
When signing up through this site, please read carefully all terms and conditions published on our website. After submitting the order, we consider that you has confirmed and fully agreed with the terms and conditions announced by KaiYuan. If any participants of the group violated the rules which mentioned in the articles, all the consequences shall be borne by the violators.
(1) When registering, please fill in the registration form, including full name, gender, ID number, contact information, E-mail address, room requirement, boarding and leaving cities, etc. Please check information very carefully and make sure they are correct before submitting because KaiYuan is not responsible for any losses caused by your personal carelessness. After successful submission, you will receive an order confirmation E-mail from KaiYuan. We guaranteed that everyone has a seat. Please make payment while the order is still valid. If it is not paid in time, KaiYuan reserves the right to cancel your order without notice.
(2) Please pay 100% of the order amount within the validity period of the order once received E-mail notice. Due to limited seats of bus and hotel rooms, please pay timely.We will arranged your seats according to the time we receive your payments. Any transaction fee is borne by payer. After payment, please send payment receipt (Bank statements/ the screenshot of the successful transfer) to KaiYuan by email or fax.Please state your corresponding order number in the voucher. Our financial department will check your payments according to the receipt and order number.
(3) After receiving your payment, KaiYuan will confirm your order and send a confirmation E-mail. Another boarding notice E-mail will be sent 5 days before departure, including tour guide information, schedule, boarding and leaving locations, hotel information etc.If you do not receive the board notice,please contact customer services.
(4) According to your chosen room type,KaiYuan will arrange rooms first by same order number and then by same sex. If you are not willing to share room with others, you can choose to pay extra fee for single room guarantee. In some special circumstances, such as insufficient single rooms in high season or other uncontrollable reasons, which may cause changes in room type , please cooperate with our arrangement. If the participant chose wrong gender or room type, KaiYuan will make adjustment accordingly. However, the participant has to bear additional costs.
(5) If participants need to leave group early during trip for special reasons, they should sign "Statement of Voluntary Withdrawal from Group". Participants can get 16€per night refund (starting from tomorrow hotel) if hotel is not used. Other paid fee cannot be refunded. Please provide authentic information on health and identity during the registration and itinerary, fill in relevant information truthfully and perform legal procedures. The expenses and losses caused by personal reasons such as illness during the journey are borne by the participants themselves. Participants with special medical history (such as severe illness, incurable disease or infectious diseases) must be truthfully stated.KaiYuan reserves the right to cancel orders in view of the health status of participants or other reasons.
(6) For elder who are over 70 years old, they must be accompanied by a family participants and fill in"Senior Participant's Statement" before boarding. If they are not accompanied by their family and insist on signing up, KaiYuan reserves the right to refuse their orders. All the consequences caused by personal problems during the trip are responsible for themselves.
(7) If participants are pregnant, they must truthfully state when registering. In principle,it is not suggested for pregnant women to participate who has more than 24 weeks of pregnancy . If she insists on signing up, she must be accompanied by a family participants and fill out the "Pregnant Participant's Statement", but KaiYuan has the right to refuse according to the situation. If pregnant women has less than 24 weeks of pregnancy, she must be accompanied by a family participants as well and fill out "Pregnant Participant's Statement". KaiYuan also has the right to reject orders. All the consequences caused by personal problems during the trip are responsible for themselves.
(8) Children and juveniles under age 18 participating in the group must be accompanied by at least one adult who perform custody duties and responsible for their safety.The accompanying adult is responsible for all the consequences caused by the minors or themselves during the trip.
(9) Participants must ensure that all the information provided is accurate, especially ID information and phone number. All consequences caused by wrong information during the trip,for example, can't cross border successfully due to expiration of personal documents or visa does not meet inbound tourism regulations of relevant countries, tour guide is unable to contact the participants when wrong phone number provided in registration etc.,resulting in any extra expenses, those costs are borne by participants themselves.
(10) Please do not make any reservations such as air tickets, entrance tickets associated with the trip before the order is confirmed. If tickets were booked, but the registration for KaiYuan's trip was not successful, all losses are borne by the applicant.

2. Expense Explanation
Included:
(1) Experienced tour guide and driver.
(2) Air-conditioned bus or other means of transportation specified in the itinerary.
Note: We will arranges the vehicle according to the size of the team to ensure everyone has a seat. Baggage requirements: each person can have a carry-on bag and a big baggage (length add width and heights is not to exceed 158cm, and total weight must not exceed 23kg.)
(3) Accommodation: standard twin room(for 2 persons), NOT including accommodation on last day.
(4) Breakfast is included daily at the hotel.
Not included:
(1) Transportation costs to joining point. Additional costs due to force majeure such as traffic delays, strikes, weather, machine failure, flight cancellation or time change;
(2) Personal expenses in hotel, such as laundry, hairdressing, telephone, fax,TV, drinks, etc.
(3) Single room supplement;
(4) Tickets of attractions: your choice to buy or not. Tour guide will collect payment on spot.
(5) Lunch and Dinner are not covered. At own expense.
(6) Tips for driver and guide.
(7) Medical insurance, personal safety insurance and baggage insurance.
(8) All expenses after leaving the group.
(9) Other fees not stated in above section" Included".
KaiYuan reserves the right to final interpretation of other expenses not listed.
3. Discount and explanation:
(1) Special price for children: if a child(under age 6) travelling with 2 adults and sharing a double room, the child can enjoy a 35% discount! However, if the child takes another room, he/she can only pay full price as adult. Besides, if the child accompanied by only 1 adult,the child shall pay full price.
(2) For 3 or more people signing up together, each person can get 10€ discount!
(3) If not specially specified, coupons cannot be used on one-day tour or airport transfer.
(4) On one order, only one coupon can be used.
(5) 2 kinds of discounts cannot be used on one order. If several discounts satisfied one order at the same time, the highest discount applies.
4. Cancellation policy
(1) Cancellation of order:
In case of cancellation of orders, cancellation fees are charged according to the following policy:
- 31 days or longer prior to scheduled departure (31 days included), 5% of the total package rate will be charged.
- Between 30 and 15 days prior to scheduled departure(30 days included), 20% of the total package rate will be charged.
- Between 14 and 8 days prior to scheduled departure(14 days included), 50% of the total package will be charged.
- Within 7 days (7 days included), 100% of the total package rate will be charged.

(2) Change of order:
If a customer wishes to change any part of a booking, service fee will be charged.
- Up to 31 days prior to scheduled departure, no charge.
- Between 30 and 15 days prior to scheduled departure(30 days included), 10% of the total package rate will be charged.
- Between 14 and 8 days prior to scheduled departure (14 days included), 30% of the total package rate will be charged.
- Within 7 days, 100% of the total package rate will be charged.
*The total package rate include basic group fee and accommodation surcharge.
【Notes】:
In the case that you are not canceling the order, pre-group accommodation and accommodation on last day can be canceled or modified 7 days before the departure, but cannot be canceled or modified within 7 days. If you would like to stay one more night during the trip, we will charge hotel cost plus 5 €per person handling fee.
Regarding train tickets bought on our site, train tickets confirmation number are usually sent 3-5 days in advance ,whether you print the ticket or not, it cannot be canceled or modified within 48 hours before departure.Therefore if you would like to change train ticket, please contact us at least 3 days before departure. When ticket isn't issued,you can cancel or change it and you will be charged 5€ for change, 10€ for cancel. After ticket is issued, you cannot cancel or change .KaiYuan will not refund the train ticket fare you paid. Discounted groups cannot be canceled or modified.
【Notes】:
Participants who have special reasons and cannot join group on time, they can change to another group in future. Handling fee applies. Please refer to ”Change of order”.
If participants need to leave group early during trip for special reasons, they must sign "Statement of Voluntary Withdrawal from Group". Participants can get 16€per night refund (starting from tomorrow hotel) if hotel is not used. Other paid fees cannot be refunded.
The above situation must be based on written notice, otherwise it will be considered as giving up rights automatically. KaiYuan is not responsible for it.

5. Obligations of the participants
(1) Participants MUST NOT engage in any illegal activities during the trip.
(2) Participants SHALL NOT harm the interests of the state, society or other people's rights when exercising individual rights.
(3) Participants SHOULD obey public orders, respect local social ethics and customs. Uncivilized behaviors, like carving on walls and spitting, are prohibited.
(4) Try to acquire information needed for travel and improve awareness of self-protection. Participants can purchase travel accident insurance and other insurances by themselves. During the trip, please keep an eye on your luggage. We suggest carry valuables and ID documents with you.
(5) Please pay attention to the local weather and take care of children's safety during traveling.
(6) If participants wants to participate in some dangerous tourism projects ,including rock climbing, mountain climbing, rafting, diving, bungee jumping etc., any injuries, property losses or disputes should be borne by themselves. KaiYuan is not responsible for it.

6. Responsibility
(1) KaiYuan reserves the right to modify the place of accommodation, travel itinerary and schedule and attractions.
(2) Under unexpected changes such as insufficient number of participants, problems with ship, airline etc. that beyond KaiYuan's control, we have the right to change or cancel a trip.If the trip is canceled , we will refund all costs or recommend similar products. KaiYuan does not have responsibility for cancellation or alteration.
(3) If suffering disaster events such as social unrest, terrorist attack, epidemics, natural disasters, turmoil, murder, wars, as well as accidents caused by weather, traffic, strikes, etc.which is possible to seriously endanger participants,KaiYuan reserves the right to cancel or replace the trip before or after departure. KaiYuan has right to shorten or extend the journey as well. Any change will be notified in advance. The additional expenses or losses caused by those events and accidents are not related to KaiYuan.
(4) Please pay attention to self-safety, your belongings and luggage properly. If any loss or damage caused by careless, theft, robbery and so on during the trip, please inform the team leader and call the police timely. KaiYuan does not bear any legal responsibility.
(5) Participants must carry valid passports and certificates with them. If there is a problem with persoanl ID documents or passports, halfway exit is borne by participants. The remaining costs will not be refunded. If it affects normal course of other participants, the careless participants shall bear corresponding liability for compensation.
(6) Participants in group might suffer personal injury, financial loss by accident (due to entertainment, games or individual activities lead to illness, death, falling down,or participants' violation of Kaiyuan’s treaty). The relevant responsibilities and expenses shall all be borne by the participants themselves. KaiYuan shall not be responsible for the loss of such casualties or property damage. If it caused loss to KaiYuan, the participants shall bear the liability for compensation.
(7) When participants not following the rules, hindering normal activities or hurt others’ interests deliberately, KaiYuan's team leader has the right to cancel his trip, and costs paid will not be refunded. There is nothing to do with KaiYuan after participants leaving the group.
(8) The marked time and kilometers in this page is for reference. The actual arrival time might be delayed due to all kinds of force majeure causes such as weather, traffic jam, traffic accidents, holiday events, riots and strikes. Please bear with us if such cases occurred. If you have following schedule after group, we strongly advise to reserve at least 3 hours ahead,to any avoid inconvenience caused by delayed travel. KaiYuan is not responsible for any loss of your own schedule because you have not reserved enough spare time.

7. Overseas Travel Safety Instructions and Other Precautions
In order to protect your interests to the full extent, please read carefully the following "Overseas Travel Safety Notices and Other Precautions".
(1) Tips
➢ Some attractions have student discounts. Students are advised to bring student ID cards.
➢ European countries have different standards for plugs (eg Italian and Swiss plugs are different from German plugs), please bring your own different socket adapters.
➢ For safety reasons, most car dealers require children to occupy their own seats regardless of age. However, most buses do not have a separate child safety seat. Parents with children under the age of 3 can prepare child safety seat themselves. There is no guarantee that your safety seats can be installed on coaches.
(2) Safety Instructions
Clothes
➢ The weather is changeable.So we advise to carry rain gear and warm clothes with you.
➢ Please take good care of your property and baggage. KaiYuan is not responsible for any loss or theft.
➢ Clearly fill in the name and contact on the baggage for identification. When lost baggage is found, it is convenient to return to you.Call policeman to retrieve a report paper. If it is not found in the end, the report paper must be retained to claim compensation from the relevant institution like insurance company.
Food
➢ Breakfast is included in the hotel. Lunch and dinner is on participant’s own expense. Participants are recommended to bring water and dry food with them in case of emergency.
➢ Do not drink unclean water. Do not eat unsanitary or unpleasant smell food.
➢ Do not accept cigarettes, food or drinks from strangers.
➢ Please bring common medicines with you. Participants with long-term illness should carry medical records for emergency use. Do not take the medicines provided by others at will.
➢ KaiYuan does not provide alcohol. Participants who like to drink should strictly control their alcohol consumption during the journey. If there is financial losses or personal injuries caused by drinking ,the responsible person shall bear all responsibility.
Accommodation:
➢ Most hotels do not provide daily necessities such as toothbrushes, toothpaste, slippers, kettles, etc. Please bring your own daily necessities.
➢ During exhibition or other major events, KaiYuan reserves the right to change hotel without notice.
➢ Most triple rooms are a large bed plus a small bed.Two adults and one child under age 14 are allowed in a triple room.
➢ According to your chosen room type,KaiYuan will arrange rooms first by same order number and then by same sex. If you are not willing to share room with others, you can choose to pay extra fee for single room guarantee. In some special circumstances, such as insufficient single rooms in high season or other uncontrollable reasons, which may cause changes in room type , please cooperate with our arrangement. If the participant chose wrong gender or room type, KaiYuan will make adjustment accordingly. However, the participant has to bear additional costs.
➢ Please keep your valuables along with you. Do not put them in the hotel. Do not carry a lot of cash, expensive watches or jewelry with you. Please keep your passports and identification documents with you.
➢ Please take good care of your belongings and luggage. KaiYuan is not responsible for any loss or theft.
➢ Please do not smoke in hotel room. Any damage, loss or penalty by hotel will be borne by smokers.
➢ Please read safety instructions of hotel after checking in. Check if windows of the room can be opened, and the location of the fire-fighting supplies, familiarize yourself with safe exits of the hotel, the location of the safety stairs and the safe escaping route.
➢ Please check if the hotel is equipped with all necessary supplies. If there is any damage, please report to attendant or reception immediately.
➢ Don't tell strangers your room location. Don't let strangers in your room. Lock the door entering and leaving the room. Make sure door locked and windows are closed before sleep.
On and off:
➢ All participants of the group must gather on time and start on time. Please arrive at the pick-up point 15 minutes in advance. The bus cannot wait. Fail to join group at agreed time and place is regarded as automatic giving up. The cost is not refundable.
➢ The time on the website is estimated. The specific boarding and pick-up time is subject to change and will be notified by our tour guides. In case of traffic jams or other special circumstances, the bus cannot arrive at the pick-up place on time. We will notify you ahead.Please be patient.
➢ We have three types of buses: 49 seater big bus, 19 seater medium bus, and 9 seater minibus. Given limited space in the baggage compartment of the bus, it is recommended not to carry too much luggage when travelling. KaiYuan arranges vehicles according to size of group and guarantees one person one seat.
➢ In order to avoid overcrowding in front of the attractions, bus parking lot in most places is far from the attractions. Drivers are not allowed to park at random. Sometimes location of getting on and off is far from the attraction. We thank you for your understanding.
Bus safety tips:
➢ Do not smoke in the bus.
➢ Do not bring prohibited items.
➢ Do not on damage any objects in the bus.
➢ During temporary stop, please obey tour guide’s instruction and do not stay away.
➢ Please carry personal valuables and important ID documents with you. Do not leave them in bus.
➢ If the bus breaks down midway,KaiYuan will quickly make remedial measures. Please cooperate with guide. We thank you for your understanding.

Other Notices and Precautions
➢ Please comply with local laws.
➢ Be sure to bring your relevant documents and valid passport with you.
➢ When participating in group activities, please follow the instructions of the tour guide to ensure safety.
➢ Before participating in high-risk activities, you must make sure you are in good health.Follow safety guidelines of the activities, such as wearing a life jacket, wearing a seat belt, wearing appropriate or designated clothing.
➢ Do not participate in activities that are suspected of being illegal.
➢ Pay attention to warning signs, such as do not feed animals in the park.

8. Payment Instructions
Payment method:
You can choose bank transfer, credit card, cash or online payment. We accept dollars, euros and RMB.
Please note:
All payments have to be done before trip. We do not accept onboard cash payment.
(1) Bank transfer:
Please transfer to designated account. Any service fee generated by bank is borne by the payer.
(2) Online Payment:
Our system will send an Email with payment links after order submitted. You can either pay by credit card or debit card.
Please note:
l Credit card payment requires 2% additional service fee.
l If it is not your credit card, please provide the cardholder's signature and order number.
(3) Cash payment
Cash payment can only be paid to KaiYuan office. Please make a phone call in advance to make sure we are open on the day.

Global Customer Services: 0049-89-38038800
E-mail: travel@kaiyuan.de
Fax: 0049-89-416159030
Office Address: Erika-Mann-Str. 21, 80636 Munich, Germany

Company Account
Bank: Deutsche Bank
Account Name: KaiYuan GmbH
IBAN: DE27700700240511296601
BIC / SWIFT-Code: DEUTDEDBMUC
Bank Address:Deutsche Bank, Schwanthaler Strasse 32 ,80336 Munich, Germany


You can also pay RMB to following accounts:
Account Name:北京开元周游国际旅行社股份有限公司
Bank: Industrial and Commercial Bank of China
Account Number: 0200004209200013508

Alipay Pay:
Account Name: 北京开元周游国际旅行社股份有限公司
Account: cn@kaiyuan.de

OR
Open AliPay and scan QR code as below. Please state your order number.



WeChat pay:
Open WeChat and scan QR code as below. Please state your order number.

 

 

Feedback
  • Zhou **

    1 people in tour

    Tour Guide: Hongyu Chen [ Experienced 8 Rating 92.3% ] Driver: Tomica Jankovic

    七天六晚的东巴尔干之旅即将结束,感谢小陈导全方位的帮助和一路上的照顾,特别是没电梯时帮我们提大箱子上下楼[抱拳][抱拳]真的是太感动了

    Date of review:05.06.2020 18:28         Purchased product: BEBE091019 (09.10.2019 -- 15.10.2019)

  • Wang **

    3 people in tour

    Tour Guide: Hongyu Chen [ Experienced 8 Rating 92.3% ] Driver: Tomica Jankovic

    七天六晚的东巴尔干之旅即将结束,感谢小陈导全方位的帮助和一路上的照顾,特别是没电梯时帮我们提大箱子上下楼[抱拳][抱拳]真的是太感动了

    Date of review:05.06.2020 18:28         Purchased product: BEBE091019 (09.10.2019 -- 15.10.2019)

  • ZHAO **

    1 people in tour

    Tour Guide: Hongyu Chen [ Experienced 8 Rating 92.3% ] Driver: Tomica Jankovic

    年轻导游陈宏宇服务热情周到,对团员们非常耐心负责。他亲切可爱,不辞劳苦,在每一天的旅程中都很尽心尽力尽责做好其导游的本职工作。小陈虽然年经但工作十分卖力能干,赢得团员们的支持、好评和爱戴!

    Date of review:05.06.2020 18:28         Purchased product: BEBE091019 (09.10.2019 -- 15.10.2019)

  • Deng **

    2 people in tour

    Tour Guide: Hongyu Chen [ Experienced 8 Rating 92.3% ] Driver: Tomica Jankovic

    导游服务不错

    Date of review:05.06.2020 18:28         Purchased product: BEBE091019 (09.10.2019 -- 15.10.2019)

  • LI **

    2 people in tour

    Tour Guide: Hongyu Chen [ Experienced 8 Rating 92.3% ] Driver: Tomica Jankovic

    陈导服务非常周到、热情、耐心、仔细,好评,给五星

    Date of review:05.06.2020 18:28         Purchased product: BEBE091019 (09.10.2019 -- 15.10.2019)

  • Zhang **

    2 people in tour

    Tour Guide: Hongyu Chen [ Experienced 8 Rating 92.3% ] Driver: Tomica Jankovic

    陈宏宇导游在整个游程中非常专业称职,讲解详细,内容丰富,时间节奏掌握得当,使得整个旅游过程很顺利愉快。由于欧洲一些旅店没有电梯,对我们老年游客比较不便,他每次都帮我们将大件行李拎送到房间,行程结束后还为我们叫好出租车,让我们到酒店后给他报平安,非常贴心,他的服务是超值的。通过这次参加KaiYuan组织安排的东欧游,我们非常满意,除了陈导本身的素质外,也让我们看到了KaiYuan旅游公司的组织和管理能力,这让我们今后很有兴趣继续参加KaiYuan公司的旅游产品。祝愿陈导游事业发展更好,祝愿KaiYuan公司业务繁荣发达。

    Date of review:05.06.2020 18:28         Purchased product: BEBE091019 (09.10.2019 -- 15.10.2019)

  • Hu **

    1 people in tour

    Tour Guide: Fu chun Li [ Experienced 1 Rating 100.0% ] Driver:

    李导热情讲解,沿途驾车辛苦。易于沟通,服务周到,点赞! 这是一个5人小团。也感谢同行游客,友善互助,增添很多乐趣。

    Date of review:05.06.2020 18:28         Purchased product: BEBE240719 (24.07.2019 -- 30.07.2019)

  • wu **

    2 people in tour

    Tour Guide: Fu chun Li [ Experienced 1 Rating 100.0% ] Driver:

    导游工作负责热情周到有求必应细致,景点、历史、地理介绍请楚。行程安排合理。

    Date of review:05.06.2020 18:28         Purchased product: BEBE240719 (24.07.2019 -- 30.07.2019)

  • FAN **

    2 people in tour

    Tour Guide: GUOLIANG PANG [ Experienced 33 Rating 98.0% ] Driver: Piotr Majewski

    贵店服务非常好,线路安排很科学,导游,司机都很敬业负责,大赞!

    Date of review:05.06.2020 18:28         Purchased product: BEBE170719 (17.07.2019 -- 23.07.2019)

  • LIU **

    1 people in tour

    Tour Guide: GUOLIANG PANG [ Experienced 33 Rating 98.0% ] Driver: Piotr Majewski

    小庞为人热情,积极帮助大家解决问题,作为东北老乡,聊得很好,我们一起探讨历史,在坐车的时候我还配合他给大家补充一些关于罗马尼亚和塞尔维亚有趣的历史故事,使得原本枯燥乏味的旅程变得生动有趣

    Date of review:05.06.2020 18:28         Purchased product: BEBE170719 (17.07.2019 -- 23.07.2019)

  • Huang **

    2 people in tour

    Tour Guide: GUOLIANG PANG [ Experienced 33 Rating 98.0% ] Driver: Piotr Majewski

    服务好,性格好。服务到位。

    Date of review:05.06.2020 18:28         Purchased product: BEBE170719 (17.07.2019 -- 23.07.2019)

  • LIU **

    2 people in tour

    Tour Guide: GUOLIANG PANG [ Experienced 33 Rating 98.0% ] Driver: Piotr Majewski

    导游认真负责,司机很敬业,路线不错

    Date of review:05.06.2020 18:28         Purchased product: BEBE170719 (17.07.2019 -- 23.07.2019)

  • Zhang **

    1 people in tour

    Tour Guide: GUOLIANG PANG [ Experienced 33 Rating 98.0% ] Driver: Piotr Majewski

    Participate in East Balkan with good travel reviews

    Date of review:05.06.2020 18:28         Purchased product: BEBE170719 (17.07.2019 -- 23.07.2019)

  • Jia **

    1 people in tour

    Tour Guide: Xin Song [ Experienced 51 Rating 100.0% ] Driver: Slobodan

    宋导工作认真负责,待客热情大方,处处关照有加,行事真诚体贴,介绍景点滋滋有味,好可爱的导游,谢谢一路辛苦陪伴。

    Date of review:05.06.2020 18:28         Purchased product: BEBE050619 (05.06.2019 -- 11.06.2019)

  • jiang **

    2 people in tour

    Tour Guide: Xin Song [ Experienced 51 Rating 100.0% ] Driver: Slobodan

    导游宋新一路上安排非常专业,对景点用历史角度从文化眼光全方位讲解,对我们老年人细心周到,给我们留下非常深刻印象。谢谢你们KaiYuan周游,希望下次到欧洲旅游还能参加宋导带的団!

    Date of review:05.06.2020 18:28         Purchased product: BEBE050619 (05.06.2019 -- 11.06.2019)

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