KaiyuanGmbh
0049-89-38038800
Customer Services
0049-89-38038800
Tourism
Contact: 0049-89-38038800
Email: travel@kaiyuan.de
Air tickets
Tel: 0049-89-38037888
Email: air@kaiyuan.de

Contact Us

Contact Us

Contact Us

Kaiyuan Travel Group is a comprehensive multinational enterprise group dedicated to providing high-quality tourism, culture, education, business and other services to global customers. We have branches in many cities around the world to provide customers with convenient services.

Beijing Headquarters Office

company address:

Room D301, Jingying Menggu Guangqu Cultural and Creative Park, No. 98 Guangqu Road, Chaoyang District, Beijing

Address: Room D301, Jingying Menggu Guangqu Cultural and Creative Park, No. 98 Guangqu Road, Chaoyang District, Beijing

contact number

International Ticket

Tel:400-080-5000

E-mail:ticket.pek@kaiyuan.de

E-mail:ticket.cn@kaiyuan.de

europe travel

Phone: +86-10-87423112

Itinerary customization: +86-10-87423112

E-mail:beijing@kaiyuan.de

Ticket E-mail: ticket.cn@kaiyuan.de

European train tickets

Phone: 400-080-5000

E-mail:train.pek@kaiyuan.de

visa

Tel: +86-13811971816

market collaboration

Contact number: +86-18519359394

E-mail:jianxin.ren@kaiyuan.cn

European business training, study abroad and immigration services

Tel: +86-18611693824

E-mail:kyjy@kaiyuan.eu

Bank information

Remittance account: Beijing Kaiyuan Travel International Travel Service Co., Ltd.

Account opening bank: Industrial and Commercial Bank of China Co., Ltd. Beijing Hepingli North Street Branch

Account number: 0200004209200013508

operating hours

Monday to Friday (closed on national statutory holidays)

9:00-12:00 am

13:00-18:00 pm

Munich Office, Germany

company address:

Erika-Mann-Str. 17, 80636 Muenchen, Germany

Address: Erika-Mann-Str. 17, 80636 Muenchen, Germany

contact number

switchboard

Tel: +49 89 638 9955 50

Fax: +49 89 638 9955 51

E-mail:info@kaiyuan.de

travel

Tel: +49 89 38038800

Fax: +49 89 638 9955 51

E-mail:travel@kaiyuan.de

Flights/Cruise

Tel: +49 89 38037888

Fax: +49 89 416159011

E-mail:ticket@kaiyuan.de

Ticket duty (telephone customer service):

Monday to Friday: 8:00–18:00 summer time, 8:00–17:00 winter time

Saturday, Sunday: 10:00--16:00

DHL

Tel: +49-89-416159016

Fax: +49-89-416159088

E-mail: dhl@kaiyuan.de

Complaint hotline: +49 89 638 99555 66

Complaint email: service@kaiyuan.de

Bank information

Bank: Deutsche Bank

Konto Inhaber (account name): KaiYuan Information & Business GmbH

IBAN: DE54700700240511296600

BIC / SWIFT-Code: DEUTDEDBMUC

Working hours

Monday to Friday: 9:00-18:00

Frankfurt Office

company address:

Am Hauptbahnhof 10, 60329 Frankfurt am Main, Germany

Address: Am Hauptbahnh of 10,60329 Frankfurt

contact number

switchboard

Tel:+49-69-750069080

Fax:+49-69-750069081

E-mail: frankfurt@kaiyuan.de

travel

Tel:+49-69-750069088

Air tickets

Tel:+49-69-750069087

Visa (foreigners apply for Chinese visa)

WeChat: kaiyuanzhouyou (please indicate visa application when adding WeChat)

market

Tel: +49-69-750069086

Working hours

Monday to Friday: 9:00-18:00

Dusseldorf Office

contact number

switchboard

Tel:+49-211-93678070

Fax:+49-211-93678071

E-mail: duesseldorf@kaiyuan.de

Working hours

Monday to Friday: 9:00-18:00

Paris Office

company address:

Address in arrondissement 8: 34, AVENUE DES CHAMPS ELYSEES 75008 PARIS, France;

Address: 34, AVENUE DES CHAMPS ELYSEES 75008 PARIS, France

contact number

Bus tour consultation

Tel: +33186263300

Fax: +33145620128

E-mail:travel@anseltravel.com

Customized small group

Telephone number for customized small group: +33 145623241

Small group operation hotline: +33 145623189

travel

Tel:+33186263300

Air tickets

Tel: +33 145623241/0033 (0)186264999

Bank information

BANQUE Bank: BNP PARIBAS

ADRESSE Address: 11 RUE DU DEPART – 75014 PARIS FRANCE

ENTREPRISE ACCOUNT: ANSEL TRAVEL AGENCY

CODE SWIFT international bank conversion code: BNPFRPPXXX

IBAN International Bank Account Number: FR76 3000 4031 2000 0111 2673 816

Working hours

Monday to Friday: 9:00-18:00

Shanghai Office

company address:

Room 3-102, No. 608, Xikang Road, Jing'an District, Shanghai

Address: Room 3-102, No. 608, Xikang Road, Jing'an District, Shanghai

contact number

switchboard

Tel: 18930110333

Email:shanghai@kaiyuan.de

Air tickets

Tel:400-080-5000

Travel advisory

Tel: 18930110333

Visa consultation

Phone: 13020157167

Private custom

Tel: 18930110333

market collaboration

Tel: 18930110333

E-mail:shanghai@kaiyuan.de

Bank information

Remittance account: Beijing Kaiyuan Travel International Travel Service Co., Ltd. Shanghai Branch

Account opening bank: Bank of Shanghai Co., Ltd. Zhabei Branch

Account number: 03002577077

operating hours

Monday to Friday (closed on national statutory holidays)

9:30-12:00 am

13:00-18:00 pm

Xiamen Operation Center Office

company address:

6F, Yuzhou Plaza, No. 55 Hubin South Road, Siming District, Xiamen City

Address: 6F, Yuzhou Plaza, No. 55 Hubin South Road, Siming District, Xiamen City

contact number

switchboard

Tel:86-592-2230571

Company fax: 86-592-2230671

E-mail:xiamen@kaiyuan.de

Travel consultation/small group customization

Tel: +86-592-5896597

Visa consultation

Tel: +86-592-2680339

Bank information

Remittance account: Xiamen Kaiyuan Travel International Travel Service Co., Ltd.

Account opening bank: Industrial and Commercial Bank of China Xiamen Urban Construction Branch

Account number: 4100 0207 0922 4873 457

Alipay

Xiamen Kaiyuan Travel International Travel Agency Co., Ltd.

Account: caiwu@kaiyuan.cn

WeChat scan code payment

Please note your order number or mobile phone number when paying

operating hours

Monday to Friday (closed on national statutory holidays)

9:00-12:00 am

13:30-18:30 pm

Guangzhou Office

company address:

Room 6806A, 68th Floor, CITIC Plaza, No. 233 Tianhe North Road, Tianhe District, Guangzhou

Address: Room 6806A, 68th Floor, CITIC Plaza, No. 233 Tianhe North Road, Tianhe District, Guangzhou

contact number

switchboard

Tel: 020-88521867 / 13802534110 / 15060733854

E-mail:guangzhou@kaiyuan.cn

E-mail:david@kaiyuan.cn

E-mail:jialin.chen@kaiyuan.de

Visa consultation

Tel: 020-88521867 / 13802534110 / 15060733854

Travel customization

Tel: 020-88521867 / 13802534110 / 15060733854

Bank information

Remittance account: Beijing Kaiyuan Travel International Travel Service Co., Ltd. Guangdong Branch

Account opening bank: Industrial and Commercial Bank of China Co., Ltd. Guangzhou CITIC Branch

Account number: 3602 0106 0920 0291 193

operating hours

Monday to Friday (closed on national statutory holidays)

Morning: 9:30-12:30

Afternoon: 13:30-18:30

Chengdu Office

company address:

Floor 20, Jiachen International Center, No. 669 Wanxiang South Road, Wuhou District, Chengdu City, Sichuan Province

Address: 20th Floor, Jiachen International Center, No. 669 Wanxiang South Road, Wuhou District, Chengdu City, Sichuan Province

contact number

switchboard

Group customization: 18120760645

Visa: 18120760426

QQ: 2625497271

E-mail:chengdu@kaiyuan.de

operating hours

Monday to Friday (closed on national statutory holidays)

9:00-12:00 am

13:00-18:00 pm

Nordic Office

company address:

Room 3202-3208, Vester Farimagsgade 2, 3 sal, 1606 København V Danmark

Address: Room 3202-3208, Vester Farimagsgade 2, 3 sal, 1606 København V Danmark

contact number

switchboard

Tel: 0045-31968999/31968998

E-mail:nordic@kaytrip.com

Bank information

Account name: Kaytrip First Nordic A/S

Bank of deposit: Ringkjøbing Landbobank

Bank account Konto: 76706301043

Bank address: Storegade 6-10 6680 Tarm Danmark

Bank code Swift: RINGDK22

International Euro transfer account IBAN Number: DK8776700009464160

International Danish Krone transfer account IBAN Number: DK1476700006301043

Mexico Office

company address:

Calle Hegel 153 int. 102, Polanco V Sección, Miguel Hidalgo, 11560 Ciudad de México, México

Address: Calle Hegel 153 int. 102, Polanco V Sección, Miguel Hidalgo, 11560 Ciudad de México, México

contact number

switchboard

Landline: +52-55 2121 2640

Mobile: +52-1-55 5100 8547

E-mail:xiongfei.wang@kaytrip.com

operating hours

Monday to Friday (Mexico time)

09:00-18:00

Saturday (Mexico time)

09:00-13:00

British Office

company address:

Unit 8 Europa Studios, Victoria Road, London, United Kingdom, NW10 6ND

Address: Unit 8 Europa Studios, Victoria Road, London, United Kingdom, NW10 6ND

Contact information

Mail

uk@kaytrip.com

Telephone

0044-208-077-0088

Ho Chi Minh Office

company address:

Workyos, Viettel Complex, 12th Floor,285 Cach Mang Thang Tam, District 10, Ho Chi Minh City, 700000, Vietnam

Address: Workyos, Viettel Complex, 12th Floor,285 Cach Mang Thang Tam, District 10, Ho Chi Minh City, 700000, Vietnam

Contact information

Telephone

Tel: +84 (0)282 848 747 – (0)9 0289 0298

Hanoi Office

company address:

Room 1, Belink Office, Gelex Tower, 9th Floor,52 Le Dai Hanh Street, Hai Ba Trung District, Hanoi, 100000, Vietnam

Address: Room 1, Belink Office, Gelex Tower, 9th Floor,52 Le Dai Hanh Street, Hai Ba Trung District, Hanoi, 100000, Vietnam

Contact information

Telephone

Tel: +84 (0)9 3888 1630

Spain Office

company address:

CALLE / GRAN VIA 69 OFICINA 803 (28013) MADRID SPAIN.

Address: CALLE / GRAN VIA 69 OFICINA 803 (28013) MADRID SPAIN

Contact information

Telephone

Tel: 0034 919019019

Mail

E-mail: spain@kaytrip.com

Nanjing Office

company address:

Room 3807, 38th Floor, Tower A, New World Center, No. 88 Zhujiang Road, Xuanwu District, Nanjing (400 meters east from Exit 4 of Zhujiang Road Metro Station)

Address: Room 3807, 38th Floor, Building A, New World Center, No. 88 Zhujiang Road, Xuanwu District, Nanjing (400 meters east from Exit 4 of Zhujiang Road Metro Station)

contact number

switchboard

Tel: +86 25 57029599

Cell: 18061888696

E-mail:nanjing@kaiyuan.cn

operating hours

Monday to Friday (closed on national statutory holidays)

9:00-12:00 am

13:30-18:30 pm

Bank information

Account name: Beijing Kaiyuan Travel International Travel Service Co., Ltd. Nanjing Branch

Bank of deposit: Industrial and Commercial Bank of China, Nanjing Xuanwu Branch

Bank account number: 4301015909100302503

Nanchang Office

company address:

Room 1503, Yangyang Chunchun Investment Building, No. 66, Yangming East Road, Donghu District, Nanchang City, Jiangxi Province

Address: Room 1503, Yangyang Spring Investment Building, No. 66, Yangming East Road, Donghu District, Nanchang City, Jiangxi Province

contact number

switchboard

Tel: 079186116090

E-mail:nanchang@kaiyuan.cn

operating hours

Monday to Friday (closed on national statutory holidays)

9:00-12:00 am

13:30-18:30 pm

Italian Office

contact number

switchboard

Tel: +39-3408579632

E-mail:chao.qi@kaytrip.com