Kaytrip
0049-89-38038800
Customer Services
0049-89-38038800
Tourism
Contact: 0049-89-38038800
Email: travel@kaiyuan.de
Air tickets
Tel: 0049-89-38037888
Email: air@kaiyuan.de
Travel Feedback
  • GAO **

    2 people in tour

    Tour Guide: Rui Liu [ Experienced 243 Rating 99.8% ] Driver: Ivan Krychfalushiy

    This time, my sister and I were honored to join the Deep (Germany) My Heart tour group led by tour guide Liu Rui! This tour left us with a wonderful impression in the imprint of life, Deep (Germany) My Heart, the scenery along the way is picturesque, and with the wonderful interpretation of tour guide Liu, it has become more vivid. Tour guide Liu is not only handsome, enthusiastic, and lively in explanation, but also helpful, especially for us elderly people, he has given meticulous care in all aspects: the hotel has no elevator, so he helped the elderly carry their luggage; after the group left, he voluntarily helped the elderly buy train tickets and sent them to the platform; he was coughing allergic to pollen, but he still gave everyone a lot of explanations every day, which was very dedicated! Here, we express our deep gratitude to tour guide Liu Rui! The tour guide represents the image of the travel company, and tour guide Liu Rui is the golden signboard of your company. We will also recommend and introduce the KaiYuan Tour of Germany to our relatives and friends, because KaiYuan has an excellent tour guide like Liu Rui, who is trustworthy! Looking forward to our meeting again!

    2017.06.07 in Munich

    Date of review:17.03.2026 17:51         Purchased product: YD010617 (01.06.2017 -- 07.06.2017)

  • LI **

    7 people in tour

    Tour Guide: Zhi Liu [ Experienced 38 Rating 0.0% ] Driver: Ivan Krychfalushiy

    Overall, it can score 85 points.

    Date of review:17.03.2026 17:51         Purchased product: YD250417 (25.04.2017 -- 01.05.2017)

  • Zhang **

    2 people in tour

    Tour Guide: Wenting MO [ Experienced 29 Rating 0.0% ] Driver: Mr. Marek Mikeš

    The whole trip was well arranged. The tour guide, Mo Wenting, was warm and thoughtful. She had a full understanding of the historical and cultural background of each attraction we visited, and gave us a good explanation during the trip, which broadened our horizons and increased our knowledge. In addition, she also gave us a lot of help during the trip. Thank her very much!

    Date of review:17.03.2026 17:51         Purchased product: YD101016 (10.10.2016 -- 16.10.2016)

  • Zhang **

    2 people in tour

    Tour Guide: Wenting MO [ Experienced 29 Rating 0.0% ] Driver: Mr. Marek Mikeš

    Guide Mo is enthusiastic, patient and thoughtful, and explains in detail. I am very satisfied

    Date of review:17.03.2026 17:51         Purchased product: YD101016 (10.10.2016 -- 16.10.2016)

  • Shi **

    2 people in tour

    Tour Guide: Wenting MO [ Experienced 29 Rating 0.0% ] Driver: Mr. Marek Mikeš

    Guide Mo is the most enthusiastic, generous, cheerful and knowledgeable tour guide I have ever met. I am grateful to have such a good tour guide. I will choose a tour led by Guide Mo when I go to Europe next year.

    Date of review:17.03.2026 17:51         Purchased product: YD101016 (10.10.2016 -- 16.10.2016)

  • yang **

    1 people in tour

    Tour Guide: Wenting MO [ Experienced 29 Rating 0.0% ] Driver: Mr. Marek Mikeš

    Participate in 7-Day In-Depth Tour of Germany with good travel reviews

    Date of review:17.03.2026 17:51         Purchased product: YD101016 (10.10.2016 -- 16.10.2016)

  • 王wang **

    1 people in tour

    Tour Guide: Wenting MO [ Experienced 29 Rating 0.0% ] Driver: Mr. Marek Mikeš

    Guide Mo is very responsible and efficient. He takes care of the needs of each group member. The self-funded projects are strictly charged according to the price of the scenic spots. Unlike many tour guides who artificially increase the ticket prices, this is worthy of recognition. The accommodation is well arranged. Although it is far away, it is especially interesting to stay in the mountain hotel for a few nights. The driver has good driving skills and is comfortable. In short, this trip is pleasant

    Date of review:17.03.2026 17:51         Purchased product: YD101016 (10.10.2016 -- 16.10.2016)

  • Li **

    1 people in tour

    Tour Guide: Zhengyi Qiu [ Experienced 69 Rating 0.0% ] Driver: Jan Procházka

    Sleeping in a light dream, with mountains and lakes
    Because of the limited annual leave, I was very confused about how to visit as many places as possible in about a week (not just a quick tour) before coming to Germany. I happened to see KaiYuan's tour, and the route arrangement was very suitable for me. In addition, KaiYuan's European tour has always had a good reputation in the Chinese circle, so I chose KaiYuan's seven-day tour of Germany without hesitation.
    Seven days, every day is a new scenery, a new surprise, from the honest and gentle Rudesheim to the moon-shame ...

    Date of review:17.03.2026 17:51         Purchased product: YD100916 (10.09.2016 -- 16.09.2016)

  • LI **

    6 people in tour

    Tour Guide: Zhengyi Qiu [ Experienced 69 Rating 0.0% ] Driver: Jan Procházka

    The hotel rooms are comfortable, the environment is beautiful, and the breakfast is basically rich, but some are simple. There were two times when there was no elevator in the accommodation, and we had to carry the luggage and walk up the stairs, which was a bit difficult for us elderly travelers. The itinerary was reasonable, and there were some attractions with long queues. I was very satisfied with the two group meals arranged, and I was also satisfied with other restaurants introduced by the tour guide. Guide Qiu introduced the attractions, history, human stories and background related to the trip, covering a wide range of information, and even including rich music knowledge. Guide Qiu mobilized passengers to introduce the research results in professional fields, which is a good idea and worth promoting. The driver is good, the car is in good condition, and the driving skills are good.

    Date of review:17.03.2026 17:51         Purchased product: YD100916 (10.09.2016 -- 16.09.2016)

  • Liu **

    2 people in tour

    Tour Guide: Zhengyi Qiu [ Experienced 69 Rating 0.0% ] Driver: Jan Procházka

    This trip to southern Germany was a great experience for me, as I enjoyed the cultural history and natural scenery along the way. I really liked the route design and arrangement, the high professionalism shown by Tour Guide Qiu, and the unique choices of accommodation locations.

    Date of review:17.03.2026 17:51         Purchased product: YD100916 (10.09.2016 -- 16.09.2016)

  • wu **

    2 people in tour

    Tour Guide: Zhengyi Qiu [ Experienced 69 Rating 0.0% ] Driver: Jan Procházka

    The tour guide was knowledgeable and helpful to the group members.

    Date of review:17.03.2026 17:51         Purchased product: YD100916 (10.09.2016 -- 16.09.2016)

  • Wang **

    1 people in tour

    Tour Guide: Zhengyi Qiu [ Experienced 69 Rating 0.0% ] Driver: Jan Procházka

    Participate in 7-Day In-Depth Tour of Germany with good travel reviews

    Date of review:17.03.2026 17:51         Purchased product: YD100916 (10.09.2016 -- 16.09.2016)

  • Liu **

    2 people in tour

    Tour Guide: Zhengyi Qiu [ Experienced 69 Rating 0.0% ] Driver: Jan Procházka

    The route design meets our requirements. The scenic spots have their own characteristics. The hotel selection also has its own characteristics. The small town hotels are very beautiful and we like them very much. Throughout the trip, we are very satisfied with the work of Tour Guide Qiu and give him a full score! Thank you for your hard work! Tour Guide Qiu not only introduced the scenic spots carefully and thoroughly, but also colorfully. He focused on explaining a lot of historical, cultural and natural knowledge in Germany and Europe, which was praised by many group members. He paid great attention to taking care of the elderly tourists throughout the trip. He was attentive and considerate, which made us very moved and felt very safe... In addition, the bus and driver friends for this trip were also great! The car drove steadily and the service was very dedicated.

    Date of review:17.03.2026 17:51         Purchased product: YD100916 (10.09.2016 -- 16.09.2016)

  • xiao **

    2 people in tour

    Tour Guide: Juan Li [ Experienced 133 Rating 100.0% ] Driver: Matěj Skoupý

    We wanted to have an in-depth tour, so we signed up for this route. The overall experience was really great!! It exceeded our expectations. First: The bus was very good. We were not many people, but the bus had 50 seats, which was very spacious. The driver was also very nice. He helped us with our luggage every day and kept the bus very clean. Second: The tour guide Li Juan was also very nice. Not only did she explain very well, but she also reminded us of many details during the trip and actively helped us deal with many small things. Third, the entire itinerary was very reasonable. We were not tired every day and it was very relaxing and comfortable. Many places were places that Chinese tourists would not go to. It was really a very in-depth itinerary. Fourth, the hotel arrangement was very good. Each hotel was very distinctive. We really experienced the leisure and vacation life of the Germans. We were reluctant to leave. We encountered a small problem, and Xu Kanghui from Beijing KaiYuan and Gao Yuping from Xiamen KaiYuan helped us solve it very quickly. The efficiency of handling things was too high!! My friend didn't know KaiYuan before, but now he said that he must recommend people around him to participate in KaiYuan's itinerary when traveling to Europe in the future.

    Date of review:17.03.2026 17:51         Purchased product: YD100816 (10.08.2016 -- 16.08.2016)

  • Wang **

    2 people in tour

    Tour Guide: Hanni Chen [ Experienced 2 Rating 0.0% ] Driver: Ivan Krychfaluhsiy

    The route arrangement is perfect! The tour guide is great!

    Date of review:17.03.2026 17:51         Purchased product: YD160816 (16.08.2016 -- 22.08.2016)

  • Wang **

    1 people in tour

    Tour Guide: Hanni Chen [ Experienced 2 Rating 0.0% ] Driver: Ivan Krychfaluhsiy

    It was my first time to join a European tour group. I was very satisfied! Especially the tour guide Honey, who was very responsible and told many stories, which made everyone very happy. I will join KaiYuan again in the future and will introduce it to my domestic friends. You can also add tours that do not depart from Frankfurt, such as the Italy tour, which can start in Rome, because I live in Guangzhou.

    Date of review:17.03.2026 17:51         Purchased product: YD160816 (16.08.2016 -- 22.08.2016)

  • Qian **

    3 people in tour

    Tour Guide: Hanni Chen [ Experienced 2 Rating 0.0% ] Driver: Ivan Krychfaluhsiy

    The three of us participated in the 8.16-22 One Country, Deep "Germany" Tour. The tour guide Chen Hanni and the driver of this route provided very good service. Hanni is a very high-quality professional tour guide. She explains clearly, provides thoughtful service, can consider the tourists, and has the affinity to communicate with tourists. For example, only in this trip, under Hanni's reminder and guidance, did I know that there are free public toilets in Germany. I have been impressed by your trips many times. In Germany, you only need to spend 0.7 euros to go to the toilet. In these seven days, I only paid for public toilets 4 times. The driver has a high level of driving, stable driving, and professional service. To be honest, it is difficult for such a large car to enter and exit some of the hotels you arranged. The road to the hotel is not a road that can turn, but the driver overcomes the difficulties and sends everyone to the right place.
    So the three of us give them a thumbs up. As your old customers, my husband and I have walked more than ten routes of yours. Basically, we have never evaluated the tour guides and drivers of each route. I guess you can also see how satisfied I am with the tour guides and drivers of this trip.
    This route is well designed and indeed has a certain depth. The two towns on the Romantic Road are worth seeing. I hope KaiYuan will continue to launch new routes like this to meet the needs of loyal KaiYuan travel customers like me. If there is a shortcoming of this route, it is that shopping at the outlets does not match the purpose of in-depth travel. I hope that for tourists with shopping needs, a special line will be arranged, like the shopping line from Frankfurt to the outlets.

    Date of review:17.03.2026 17:51         Purchased product: YD160816 (16.08.2016 -- 22.08.2016)

  • Wu **

    2 people in tour

    Tour Guide: Juan Li [ Experienced 133 Rating 100.0% ] Driver: Matěj Skoupý

    The depth of the country is really good, thumbs up to the driver and tour guide KaiYuan!

    Date of review:17.03.2026 17:51         Purchased product: YD100816 (10.08.2016 -- 16.08.2016)

  • Ye **

    3 people in tour

    Tour Guide: Juan Li [ Experienced 133 Rating 100.0% ] Driver: Matěj Skoupý

    Participate in 7-Day In-Depth Tour of Germany with good travel reviews

    Date of review:17.03.2026 17:51         Purchased product: YD100816 (10.08.2016 -- 16.08.2016)

  • Tao **

    2 people in tour

    Tour Guide: Juan Li [ Experienced 133 Rating 100.0% ] Driver: Matěj Skoupý

    Participate in 7-Day In-Depth Tour of Germany with good travel reviews

    Date of review:17.03.2026 17:51         Purchased product: YD100816 (10.08.2016 -- 16.08.2016)

  • Huang **

    1 people in tour

    Tour Guide: Juan Li [ Experienced 133 Rating 100.0% ] Driver: Matěj Skoupý

    Sign up for the "Deep Germany in My Heart" tour before the deadline, and have a spontaneous trip. The handsome Czech driver picked us up and dropped us off at various attractions without regrets. The tour guide, Li Juan, explained the attractions and watched videos on the way, which deepened our understanding of German customs and history and culture. Combined with the real-life tour of the scenic spot, it was indeed a "Deep Germany in My Heart" tour that lived up to its reputation. Nearly half of the group were elderly people, and Tour Guide Li took good care of them. I was deeply moved. Next time I take my parents on a trip, I will also come to KaiYuan to sign up for a tour!!!

    Date of review:17.03.2026 17:51         Purchased product: YD100816 (10.08.2016 -- 16.08.2016)

  • YUNLU **

    2 people in tour

    Tour Guide: Qiongyao You [ Experienced 265 Rating 98.9% ] Driver: Jan Prochazka

    It was a very pleasant trip. The tour guide was experienced and patient. He took good care of everyone throughout the trip. The itinerary was reasonable and humane. Overall, it was a very satisfying trip. I will choose your hotel next time I travel to Europe.

    Date of review:17.03.2026 17:51         Purchased product: YD240716 (24.07.2016 -- 30.07.2016)

  • Mao **

    6 people in tour

    Tour Guide: Qiongyao You [ Experienced 265 Rating 98.9% ] Driver: Jan Prochazka

    This is the first time I tried to join a local tour group. I was a little worried before going. This tour left me with a very good impression:
    The stay was comfortable and satisfactory, especially the 2 nights I stayed in the resort, which left a deep impression on me. It made me feel the tranquility and comfort that I didn't have in the big city;
    I basically didn't eat the group meal, and chose local restaurants according to my own taste, but it should be pointed out that the travel agency did not force us to eat group meals, which made us very comfortable;
    The tour itinerary was basically relatively relaxed, and the scenery of various places in Germany was full, making people linger;
    The most worth mentioning is that the accompanying tour guide is a real gold medal tour guide, knowledgeable, warm-hearted, calm, and considerate of tourists everywhere. It was very comfortable to accompany him all the way

    Date of review:17.03.2026 17:51         Purchased product: YD240716 (24.07.2016 -- 30.07.2016)

  • Liu **

    2 people in tour

    Tour Guide: Qiongyao You [ Experienced 265 Rating 98.9% ] Driver: Jan Prochazka

    We took part in the "One Country, Deeper Germany" group tour in Germany from July 24, 2016 to July 30, 2016. I was a free traveler in Düsseldorf in the first few days of the tour, and then I joined KaiYuan Travel Agency. KaiYuan helped me book an extra night in Frankfurt Hotel in advance. I joined the group the next day, and the connection was very smooth. Although it was the peak tourist season in July, most of the hotels we stayed in had toiletries and free wifi, and some of the hotel buildings were very distinctive, which made us very satisfied. In terms of meal arrangements, the tour guide Youqi was very attentive and contacted the headquarters every day in a timely manner. He always arranged hotels in advance according to the originally scheduled tour routes and told us which hotels or restaurants were nearby for us to choose from. In a large group of more than 40 people, the guests always had different tastes, and we all ate very well. We felt very satisfied to arrange a group (Chinese) meal every now and then in a foreign country. In terms of itinerary, the tour guide Youqi always contacted and arranged in advance, booked tickets for attractions and attractions in advance, and arranged a very tight time schedule. The tour guide had strong organizational skills and affinity, and was also very polite in daily communication with tourists. He was anxious about the customers' needs and thought about what the customers wanted. He helped tourists solve various problems in a timely manner, and was highly praised by all members of the group. We left the group one day early (29th) because we didn't know English and had to refund taxes at the airport, which was very troublesome. We were afraid that we would miss our flight. The tour guide helped us contact other tour guides from the travel agency and took us to complete the necessary matters so that we could board the return flight smoothly. The driver who was arranged to accompany the group was also very serious and responsible, picking us up on time, and all the group members praised his driving skills. In short, we are very satisfied with the "One Country, Deep "Germany" Tour" organized by KaiYuan Travel Agency, and we hope to participate in other countries organized by KaiYuan Travel Agency next time. Suggestion: KaiYuan Travel Agency is not well-known in China, and it should be promoted more to expand its influence.

    Date of review:17.03.2026 17:51         Purchased product: YD240716 (24.07.2016 -- 30.07.2016)

  • Wu **

    2 people in tour

    Tour Guide: Qiongyao You [ Experienced 265 Rating 98.9% ] Driver: Jan Prochazka

    The itinerary was not tight, the car ride was not too long, and there was enough time to stay at the attractions. The tour guide You Qi was experienced and provided good service.

    Date of review:17.03.2026 17:51         Purchased product: YD240716 (24.07.2016 -- 30.07.2016)

  • LIU **

    3 people in tour

    Tour Guide: Qiongyao You [ Experienced 265 Rating 98.9% ] Driver: Jan Prochazka

    This is the third time I have participated in KaiYuan Travel. I personally think the tour group is good. The accommodation in the Black Forest Park Resort, the Natural Family Hotel under the Alps, and a small town hotel are all very good. Although far away from the city, the resort environment and the small town environment are quite good. The accommodation is basically very good, and the breakfast is also very rich. The tourist places are basically classic, such as Didi Lake, Zugspitze, and there is a free ski resort here. King Lake is beautiful.

    Date of review:17.03.2026 17:51         Purchased product: YD240716 (24.07.2016 -- 30.07.2016)

  • YUAN **

    2 people in tour

    Tour Guide: Hanni Chen [ Experienced 2 Rating 0.0% ] Driver: Jan Procházka

    Tour guide Chen did a very careful and humorous job in the preliminary work, which made our trip like a harmonious big family and left us with a very good impression. Because of her, we will choose KaiYuan Travel Agency again for future travel. Thank you for having such dedicated employees!

    Date of review:17.03.2026 17:51         Purchased product: YD100716 (10.07.2016 -- 16.07.2016)

  • Hu **

    4 people in tour

    Tour Guide: Hanni Chen [ Experienced 2 Rating 0.0% ] Driver: Jan Procházka

    First of all, I would like to thank the itinerary designer of KaiYuan for carefully planning this perfect journey for tourists. It is great!
    Secondly, the hotel accommodation also allows everyone to experience the local homestay and integrate into the life of local residents, which is rare!
    Again, thank you very much to the tour guide Chen Hanni who accompanied us for 7 days. The explanation was very professional and friendly. She always took the tourists into consideration and worked very hard! Under her leadership, all the members of the group talked and laughed all the way, and they were very harmonious. They traveled like a big family and were reluctant to leave until they parted! I hope Honey will live a happy life and work smoothly in the future! O(∩_∩)O

    Date of review:17.03.2026 17:51         Purchased product: YD100716 (10.07.2016 -- 16.07.2016)