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A very wonderful journey, natural landscapes, historical sites, different cultures... I will definitely go again if I have the chance!
Tour Guide Zhang is very responsible and takes care of every member of the group. He constantly introduces European culture and history to us along the way. He is a very handsome guy!
Date of review：17.03.2026 21:04 Purchased product： EBE220817 (22.08.2017 -- 30.08.2017)
ZHANG **
1 people in tour
A very happy trip
Date of review：17.03.2026 21:04 Purchased product： EBE220817 (22.08.2017 -- 30.08.2017)
Zhao **
1 people in tour
To be fair, Tour Guide Zhang is the best tour guide I have ever met. He is knowledgeable, responsible, and always tries his best to take care of every team member. Although there were many incidents during this trip, Tour Guide Zhang handled them perfectly. If I go out again next time, I will definitely choose a tour led by him. In two words, comfortable.
Date of review：17.03.2026 21:04 Purchased product： EBE220817 (22.08.2017 -- 30.08.2017)
HUANG **
1 people in tour
The itinerary and tour guide Zhang Cheng's explanation were great!
Date of review：17.03.2026 21:04 Purchased product： EBE220817 (22.08.2017 -- 30.08.2017)
Yu **
2 people in tour
The biggest highlight of this trip was meeting tour guide Zhang Mengyang. Although he was young, his ability to lead the team was commendable. He was not inferior to any tour guide I had met in KaiYuan before, and even better than them. He was responsible for the journey, explained all the way, and added some relevant knowledge on the way, which benefited me a lot. There were many people in this group, and one person was busy, often after dinner, hungry but still so enthusiastic. In addition, when I crossed the border the next day, I found that I had forgotten my ring at the hotel. I told tour guide Zhang Mengyang about it, and he comforted me and said not to worry, and he would help me contact the hotel as soon as I had time to ask about it, but the hotel responded that it had not been found. He helped to contact and ask about it a day later, but there was still no news. We had given up hope, but Tour Guide Zhang was still silently asking the hotel for us until he told us that he had found it three days later. On the eighth day, due to traffic jams, we arrived at the hotel very late. After Tour Guide Zhang arranged the relevant matters for the group members to check in, he immediately accompanied me to the hotel where I stayed on the first day to pick up the ring. Such a service attitude really cannot be expressed in words. I can only thank him again here, thank you!
Date of review：17.03.2026 21:04 Purchased product： EBE120817 (12.08.2017 -- 20.08.2017)
郑（Ting） **
2 people in tour
The itinerary is over 3,000 kilometers, and you can enjoy the scenery of the Balkans and increase your understanding of history and culture. The organization is perfect, the tour guide is excellent, and it is a recommended route
Date of review：17.03.2026 21:04 Purchased product： EBE120817 (12.08.2017 -- 20.08.2017)
Wang **
2 people in tour
Guide Zhang was very knowledgeable, his explanations were very detailed, and he was friendly and enthusiastic. It was almost 10 o'clock in the evening when we returned to the destination, and he stayed with my old father and waited until I arrived.
Date of review：17.03.2026 21:04 Purchased product： EBE120817 (12.08.2017 -- 20.08.2017)
Zhu **
1 people in tour
Under the sunshine of the Balkan Peninsula, for Tour Guide Zhang, being black is an attitude, and he does his best. After studying and living in Europe for three years, he has traveled almost all over Europe. He found the trip to the Balkan Peninsula very interesting and gave him a taste of another kind of Europe.
Date of review：17.03.2026 21:04 Purchased product： EBE120817 (12.08.2017 -- 20.08.2017)
Chai **
1 people in tour
Tour Guide Zhang is responsible, enthusiastic and thoughtful. He gave lectures, showed movies and introduced local history and culture during the trip. It's awesome!
Date of review：17.03.2026 21:04 Purchased product： EBE120817 (12.08.2017 -- 20.08.2017)
Han **
1 people in tour
Zhang Mengyang is responsible, kind and thoughtful. Anyway, he is awesome.
Date of review：17.03.2026 21:04 Purchased product： EBE120817 (12.08.2017 -- 20.08.2017)
LUO **
1 people in tour
Tour guide Zhang Mengyang was very responsible, meticulous and patient. The whole trip went very smoothly under his arrangement. The hotel accommodation along the way was very good, much better than the Spanish tour group I participated in before. Montenegro is very classic and worth a visit.
Date of review：17.03.2026 21:04 Purchased product： EBE120817 (12.08.2017 -- 20.08.2017)
wang **
2 people in tour
This trip made me feel very happy and learned a lot! Tour guide Zhang Mengyang was handsome, enthusiastic, and knowledgeable. The detailed and thoughtful itinerary arrangement allowed everyone to travel safely and happily. The driver smiled and entertained guests throughout the trip. His driving skills were perfect, and everyone was very comfortable. Thank you!
Date of review：17.03.2026 21:04 Purchased product： EBE120817 (12.08.2017 -- 20.08.2017)
wang **
2 people in tour
Although this 9-day trip was long and tiring, we were very lucky to meet the gentle and friendly driver Michal with first-class driving skills and the sunny, handsome and knowledgeable tour guide Zhang Mengyang:-) Everyone laughed and helped each other along the way. I hope your company can expand more exciting routes and continue to select high-quality service personnel and corresponding supporting facilities. Thank you!
Date of review：17.03.2026 21:04 Purchased product： EBE120817 (12.08.2017 -- 20.08.2017)
Li **
3 people in tour
Every trip in Europe is a baptism of body and soul. This trip to the Balkan Peninsula is unforgettable! Whether it is the lively blue Lake Bled, the beautiful Plitvice Lakes Park, the charming Zadar Coast, the magnificent Dubrovnik, or the mysterious and spectacular Postojna Caves, it makes people feel that there is such a magical place on this land. Not to mention, when we wander among various world cultural heritage sites, see those ancient churches and vibrant old towns, it makes people feel the strong and unique humanistic customs. If we look up to traditional European powers such as Germany, France and Italy for their rich cultural heritage, then in the Balkans, in addition to the scenery and humanities, Chinese tourists will have more level eyes, understanding and empathy for the tortuous history experienced by these Eastern European countries. It is worth mentioning that, although the 9-day journey was hard, it was a successful parent-child tour. Tour guide Zhang Mengyang was more mature and professional than his age, the driver was also very friendly, and the love of the dear group members for the children completely dispelled our previous concerns. I would like to express my deep gratitude to the tour guides, drivers and group members of EBE120817! Meeting is fate, and I hope to have the opportunity to meet you again!
Date of review：17.03.2026 21:04 Purchased product： EBE120817 (12.08.2017 -- 20.08.2017)
ZHANG **
5 people in tour
Tour guide Zhang Mengyang is very nice, humorous and knowledgeable. He told us a lot of European stories along the way and we learned a lot. Tour guide Zhang is very careful and thought of and arranged everything in advance. Thumbs up
Date of review：17.03.2026 21:04 Purchased product： EBE120817 (12.08.2017 -- 20.08.2017)
Zhang **
2 people in tour
Tour Guide Zhang is serious and responsible in his work, and takes good care of every member of the troupe. I had a very happy 9 days there, and if I have a daughter I must marry her to him.
Date of review：17.03.2026 21:04 Purchased product： EBE120817 (12.08.2017 -- 20.08.2017)
WU **
2 people in tour
Tour Guide Zhang has strong professional skills, is enthusiastic and thoughtful, patient and meticulous, and explains things well.
Date of review：17.03.2026 21:04 Purchased product： EBE120817 (12.08.2017 -- 20.08.2017)
Xing **
2 people in tour
The itinerary is very rich, the scenery is unique, and it is very beautiful. It is worth a visit! The tour guide Zhang Cheng is very enthusiastic and thoughtful, and the explanation is in place and detailed! Except for the one-night stay in Montenegro, which is a bit simple, everything else is very satisfactory!
Date of review：17.03.2026 21:04 Purchased product： EBE220717 (22.07.2017 -- 30.07.2017)
Ng **
1 people in tour
The group members got along well on this trip. The driver Frank had superb driving skills. The tour guide Zhang Mengyang was responsible. When visiting the beautiful Balkan Peninsula, I was especially grateful for the right time, right place and right people. The beautiful memories will stay in my heart forever. Tour Guide Zhang was responsible and humane in the itinerary arrangement. He was also orderly when dealing with emergencies. He shared his professional knowledge along the way, which added a lot to the entire trip. The itinerary arrangement was consistent with the schedule.
Date of review：17.03.2026 21:04 Purchased product： EBE120717 (12.07.2017 -- 20.07.2017)
CHEN **
2 people in tour
Thank you for your hard work along the way. You explained the precautions and the scenery to us every day. When we arrived at the hotel, he waited in the lobby for 30 minutes every day to solve problems such as wifi and air conditioning for us. You are a tour guide completely out of conscience! At the same time, we would like to thank Mr. Lei and Manager Wu of KaiYuan Travel Wuhan Branch for giving us special care from the beginning of our registration to the end. The airport pick-up was arranged very well. No matter when, we would like to answer any questions. We felt very kind, assured and comfortable on the way. We are deeply grateful for their efforts.
Date of review：17.03.2026 21:04 Purchased product： EBE120717 (12.07.2017 -- 20.07.2017)
Lei **
1 people in tour
Guide Zhang is serious and responsible, has a wide range of knowledge, and his explanations are lively and interesting. The only shortcoming is that the border crossing to Montenegro is too slow. We arrived at the hotel at 12:00 at night, and there is nothing special about the attractions in Montenegro. It is recommended to cancel the Montenegro attractions and stay one more night in Dubrovnik.
Date of review：17.03.2026 21:04 Purchased product： EBE120717 (12.07.2017 -- 20.07.2017)
Zhu-Kowalski **
3 people in tour
We had nearly 50 group members in the Balkan Peninsula this time, including pregnant women and children. Tour Guide Zhang took care of everyone on the tour patiently and carefully. Thumbs up!
Date of review：17.03.2026 21:04 Purchased product： EBE220717 (22.07.2017 -- 30.07.2017)
LI **
1 people in tour
Group travel should be a holistic experience. Not only are the food, accommodation and transportation arrangements comfortable, the itinerary design is reasonable, and the tour guide is properly and considerately managed, but also the tour guide's cultural accomplishment, rich experience, and deep understanding of the scenery provide everyone with infectious and interesting explanations and story sharing, which can enable the group members to learn knowledge and experience a better and unforgettable experience. All of the above were achieved in this trip, so it was a very wonderful journey. Although there are always small episodes during the peak season, the guide's response and ability to solve unforeseen situations resolved the problems one by one, making this trip perfect and harmonious as a whole. As always, I trust KaiYuan, and I sincerely thank the dedicated and dedicated tour guide Zhang Cheng!
Date of review：17.03.2026 21:04 Purchased product： EBE220717 (22.07.2017 -- 30.07.2017)
Xing **
2 people in tour
The itinerary was very tight, and the cities and attractions were beautiful beyond imagination, unique and shocking. The hotels were basically satisfactory, except that the hotel conditions in Montenegro were slightly worse. The tour guide Zhang Cheng led the group for two consecutive trips. He was very knowledgeable, explained in detail and comprehensively, cared and took care of everyone in the group, and got along well with everyone. The driver Gary was very kind and helpful, and had excellent driving skills. When we left on the sixth day due to time constraints, everyone in the group was reluctant to leave. In short, this trip was beautiful and the people were nice. I was very happy and grateful!
Date of review：17.03.2026 21:04 Purchased product： EBE220717 (22.07.2017 -- 30.07.2017)
Dong **
4 people in tour
I like Tour Guide Zhang the most! I hope I can join his group next time!
Date of review：17.03.2026 21:04 Purchased product： EBE220717 (22.07.2017 -- 30.07.2017)
Dong **
4 people in tour
The route is very beautiful, with natural scenery and historical culture. The tour guide is particularly awesome. I highly recommend it.
Date of review：17.03.2026 21:04 Purchased product： EBE220717 (22.07.2017 -- 30.07.2017)
Yin **
3 people in tour
I am a university teacher, mainly engaged in teaching and research work in Germany and the European Union. I have traveled to Europe with my family many times and met many tour guides. Among them, Zhang Cheng from your agency is the most outstanding one I have ever seen. He has a thorough understanding of the history, culture and topography of European countries, solid professional skills, broad cultural vision, warm and thoughtful service, lively and humorous language, calm and decisive handling of things, mastery of principles, and familiarity with strategies, and is deeply loved by tourists.
Date of review：17.03.2026 21:04 Purchased product： EBE220717 (22.07.2017 -- 30.07.2017)
Yin **
3 people in tour
Zhang Cheng is pure, generous, humorous, and artistic. He has rich experience in leading a large group of 48 people. He provides thoughtful, meticulous, patient, and dedicated service. He incorporates his own thoughts into his explanations and refines his own summary. I give him a big thumbs up!
Date of review：17.03.2026 21:04 Purchased product： EBE220717 (22.07.2017 -- 30.07.2017)
Yin **
3 people in tour
Zhang Cheng is one of the best tour guides we have ever met. He was very serious and responsible during the whole tour. He worked tirelessly and often forgot to eat and sleep. We felt sorry for him and took the initiative to help him with his breakfast so that he could have breakfast, otherwise he would not have time to eat breakfast. He arranged the tourist attractions very thoughtfully and perfectly, and his commentary was very classic and very informative. My friends circle asked me which tour group was so tasteful. He paid special attention to the safety of the group members, and his attitude towards the group members was sincere, kind and enthusiastic. We all like him very much and give him a big thumbs up! I hope I can meet such a good tour guide in the future.
Date of review：17.03.2026 21:04 Purchased product： EBE220717 (22.07.2017 -- 30.07.2017)
SHEN **
4 people in tour
Tour guide Zhang Cheng is knowledgeable, patient and meticulous. He gave very detailed explanations at every scenic spot. There were 48 people in our group, especially many elderly people and children. The tour guide was caring and considerate along the way. I hope to have the opportunity to travel with Tour Guide Zhang again next time.
Date of review：17.03.2026 21:04 Purchased product： EBE220717 (22.07.2017 -- 30.07.2017)
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zhou **
1 people in tour