0049-89-38038800
The tour guide was very good
Date of review：18.03.2026 19:08 Purchased product： BY290918 (29.09.2018 -- 05.10.2018)
WANG **
2 people in tour
The whole trip was compact and there was no wasting time, no turning back, the route design was very good, especially the little surprises of the tour guide, which made us very excited and very considerate of everyone! It was a really pleasant journey!
Date of review：18.03.2026 19:08 Purchased product： BY260918 (26.09.2018 -- 02.10.2018)
CHEN **
2 people in tour
Huanzi tour guide is very professional
Date of review：18.03.2026 19:08 Purchased product： BY190918 (19.09.2018 -- 25.09.2018)
Lu **
2 people in tour
The hotel is relatively poor, the rest is OK. I hope the tour guide can explain more.
Date of review：18.03.2026 19:08 Purchased product： BY110818 (11.08.2018 -- 17.08.2018)
ZHAO **
2 people in tour
I walked a lot in Rome one day, which was very tiring. The rest of the time was okay. Meals must be prepared by individuals. I really can't get used to it, but breakfast is not bad. I just got off the group yesterday. The whole trip was satisfactory. The tour guide Yan Xiang led the team very experienced and knowledgeable. He kept explaining along the way and could handle problems in time. Although such a trip was mostly a whirlwind tour, it was compensated by the excellent explanation. There are self-funded projects on the way. I personally think that the Vatican Museum and St. Peter's Basilica are the most valuable highlights of this trip and a must-go place. It's okay to eat Chinese food on the way, but it can't be compared with domestic ones. Western food in Venice is simply not called Western food. It's equivalent to a fast food restaurant. The quantity is large and fast, and it almost feels like you are urging you to finish eating and leave. The overall feeling is not bad, and it can be chosen for people who go to Europe for the first time. It's very detailed. Europe, especially Italy, is mainly cultural relics and monuments. The historical background is the main support for the scenic spots. Guide Yan fluently tells the European history spanning 20 centuries from around BC through the rest time on the bus, which is great.
Date of review：18.03.2026 19:08 Purchased product： BY150818 (15.08.2018 -- 21.08.2018)
HOO **
2 people in tour
The trip was very relaxing and satisfying. The most important thing was that the tour guide Yan Xiang was very considerate and cared about everyone's safety. He always reminded us to ask him if we had any questions and he would answer them as soon as possible. Such a great journey along with him and an unforgettable journey.
Date of review：18.03.2026 19:08 Purchased product： BY220818 (22.08.2018 -- 28.08.2018)
WANG **
2 people in tour
The tour guide was friendly and enthusiastic, the driver was hardworking, the attractions were fully introduced, and the time was well managed. I was very satisfied along the way. Your company will still be my first choice for the next trip. I will also recommend it to my relatives and friends. The hotel selection is unique and of high quality.
Date of review：18.03.2026 19:08 Purchased product： BY250818 (25.08.2018 -- 31.08.2018)
FENG **
3 people in tour
/:ok, the network was unstable on the road, and I immediately logged in to comment after returning to Paris. You are the most praiseworthy tour guide of our European trip. We are tourists from Beijing, and this time we are accompanying our 84-year-old mother to travel around Europe. Your thoughtful and meticulous care and eloquent explanations along the way made our trip both charming and rewarding. At this time of parting, let us express our sincere gratitude to you and give a big thumbs up to the good travel services your company provided us.
Date of review：18.03.2026 19:08 Purchased product： BY010918 (01.09.2018 -- 07.09.2018)
Zhu **
3 people in tour
The itinerary is very fulfilling, and the tour guide and driver are very responsible.
Date of review：18.03.2026 19:08 Purchased product： BY010918 (01.09.2018 -- 07.09.2018)
chen **
1 people in tour
Good reviews. Tour guide Yan Xiang was not afraid of fatigue and fulfilled his duties. He arranged accommodation, food, explanations, etc. along the way. The group members were punctual and helpful. The bus driver had superb driving skills and felt very safe. Suitable for travelers who are visiting Europe for the first time.
Date of review：18.03.2026 19:08 Purchased product： BY010918 (01.09.2018 -- 07.09.2018)
Li **
2 people in tour
The tour guide Yan Xiang arranged the entire itinerary very reasonably. He was able to take care of everyone's needs, from the elderly in their 80s to young people in their 20s. In particular, the introduction of scenic spots covered history, humanities, economy, etc., which allowed the group members to gain something and was unanimously praised by everyone.
Date of review：18.03.2026 19:08 Purchased product： BY010918 (01.09.2018 -- 07.09.2018)
JIANG **
1 people in tour
This is my first time to travel with a group in Europe. Tour guide Yan Xiang was dedicated and detailed throughout the trip. He was very capable and familiar with European history, culture and geography. He explained everything to everyone and helped them solve various problems! I give full marks to tour guide Yan Xiang.
Date of review：18.03.2026 19:08 Purchased product： BY010918 (01.09.2018 -- 07.09.2018)
WANG **
2 people in tour
Tour Guide Yao is a responsible and dedicated tour guide. Thank you for your efforts and thank KaiYuan for the arrangements.
Date of review：18.03.2026 19:08 Purchased product： BY200818 (20.08.2018 -- 26.08.2018)
JIN **
2 people in tour
A good tour guide is the key to ensure that the group tour can be safe and enjoyable. In fact, it proves that I chose the right route and met the right tour guide. Tour guide Yao not only completed it, but also did it very well: his vigorous style showed meticulousness and thoughtfulness, and his principles showed flexibility and adaptability. What impressed me most was his sense of responsibility and security. Tour guide Yao also impressed me with some of his insights, from life beliefs to family, health, and diet. He not only has insight into human nature, but also tolerance. Some words are thought-provoking. Tour guide Yao, who chatted with us after work, can be seen as a relaxed tour guide. He is humorous and talkative, can get close to everyone, listen and give advice and encouragement, and is good at creating an atmosphere. And thank you to my group members. It's a pleasure to meet you. The company and pleasant conversation along the way, mutual understanding and tolerance have made this trip colorful. Reading thousands of books is not as good as traveling thousands of miles. Thank you for your company along the way.
Date of review：18.03.2026 19:08 Purchased product： BY290818 (29.08.2018 -- 04.09.2018)
Zhu **
1 people in tour
If you are lucky enough to take a trip with Guide Yan, please cherish it. Because that may be the most professional, patient, responsible, good-tempered and knowledgeable tour guide you can find in KaiYuan. I have studied and lived in Paris for many years, and I have many pertinent insights and comments on China and Europe. From arranging group pick-ups, picking up and dropping off passengers, daily group meal arrangements, toilet shopping point reminders, itinerary route planning, explanations of historical and cultural knowledge points during driving, and docking between tourist destinations and local tour guides... they can all be smooth, punctual and orderly. Everyone's consistent evaluation is very high. It really spends the team's money and enjoys the high-end butler-style tour guide configuration. Every day, everyone waits in the lobby before breakfast, and can only go to bed after arranging check-in, changing rooms, and dinner at their own expense. The workload is really heavy. Because of Guide Yan, I signed up for another KaiYuan Eastern Europe tour. Overall, I still think that Western Europe is more beautiful, more compact, more reasonably arranged, and the whole journey is more comfortable. It is almost fool-proof. Guide Yan has thought of everything you can think of, such as eating, drinking, defecating, urinating, and sleeping, in advance. Even if you encounter a blind spot in knowledge, he will be very enthusiastic to help you check and then tell you. It is very considerate. We left the group early in Paris for the last half day. After Guide Yan sent other people to the cruise ship, he not only sent us to the subway entrance, but also helped another mother and daughter to carry their suitcases up and down the stairs to the gate, which was very touching. It can only be said that these projects are non-essential and not within the job responsibilities of the tour guide, but we saw them and kept them in mind. I forgot to say that Guide Yan's partner driver is also great and drives very steadily. Although the Polish people don't speak the language, they always smile. This pair of partners gave me a very good impression of KaiYuan. I have recommended friends to come directly with Guide Yan's group in November. There is also a charging port on the car! I didn't see it on other cars, anyway, you guys should treasure it, and good luck
Date of review：18.03.2026 19:08 Purchased product： BY220818 (22.08.2018 -- 28.08.2018)
Ye **
2 people in tour
We are an old couple in our 60s. It was a blessing for us to choose KaiYuan Travel Company and meet Yan Xiang, our tour guide, for our first trip to Europe. I would like to give special praise to Yan, a kind and honest boy. He is not snobbish, scheming, or gangster. He treats everyone equally and takes care of every member of the group. He has a strong sense of responsibility for work. He helped us look after our luggage several times during breakfast at the hotel. He responded to WeChat calls in a very timely manner. He has strong business skills, can speak fluently about humanities allusions, and speaks standard Mandarin. He has strong empathy and never tires of explaining precautions and travel safety. Yan is the best tour guide we have met in recent years. No one else.
Date of review：18.03.2026 19:08 Purchased product： BY220818 (22.08.2018 -- 28.08.2018)
XU **
1 people in tour
This time, we participated in the tour of Venice, Rome and Florence. The tour guide was Yan Xiang, who left us with a very good impression. After many trips at home and abroad, this is the best tour guide I have ever met. He introduced each city and tourist attraction fluently and skillfully, and explained better than local tour guides. He patiently answered questions from the group members. After arranging the rooms every day, he had to wait in the lobby to see if there were any problems that needed to be dealt with. He properly helped each tourist who left the group to arrange the return trip, etc. It is our honor to meet such a good tour guide, and it is the pride of your KaiYuan company to have such a good tour guide! After returning to China, I will introduce KaiYuan Company and such a good tour guide to my friends and family. I wish the company will develop more and more prosperously!
Date of review：18.03.2026 19:08 Purchased product： BY220818 (22.08.2018 -- 28.08.2018)
CHEN **
1 people in tour
This is my second time to book KaiYuan. The seven-day itinerary is packed with many check-in spots, which is very suitable for people who are visiting Europe for the first time! Guide Sang is also very good. He is very patient even when the weather in Italy is very hot. He is also very responsible to every group member. The hotel room is really big in Europe. The scenery is beautiful no matter how you take pictures!
Date of review：18.03.2026 19:08 Purchased product： BY070718 (07.07.2018 -- 13.07.2018)
LIU **
1 people in tour
The tour guide explained everything in detail, explained a lot of knowledge, answered all questions patiently and thoughtfully, and enthusiastically pointed out the means of transportation to the destination for the tourists in the next group. The whole trip was perfect
Date of review：18.03.2026 19:08 Purchased product： BY170218 (17.02.2018 -- 23.02.2018)
Li **
2 people in tour
The route time is very tight, two-thirds of the time is spent on the bus, and there is not much time to visit the attractions. But it is understandable that this tour group has to visit three countries in seven days, and the journey time is short. But I probably won't sign up for this kind of short-time tour with many itineraries in the future! If everyone's time and economy allow, it is better to sign up for an in-depth tour of one country and two countries. This itinerary is really tiring. All the attractions that should be visited have been visited. The fee is relatively reasonable, but it is more suitable for a quick tour, not for a deep understanding of history and culture. The scenery is very beautiful. The tour guide is serious and responsible, has a good personality, a strong sense of time, and gets along well with everyone. But there is still a small suggestion. There are actually good and bad seats on the tourist bus for viewing the scenery. Tourists sitting in the front row will see the scenery more and listen to the tour guide's understanding more clearly. So the tour guide can actually pay more attention to this point~it will be fairer to implement seat rotation. The tour guide is serious and responsible, has a good personality, a strong sense of time, and gets along well with everyone. But there is still a small suggestion. There are actually good and bad seats on the tourist bus for viewing the scenery. Tourists sitting in the front row will see the scenery more and listen to the tour guide's understanding more clearly. So the tour guide can actually pay more attention to this point~it will be fairer to implement seat rotation. The tour guide is serious and responsible, has a good personality, a strong sense of time, and gets along well with everyone. But there is still a small suggestion. There are actually good and bad seats on the tourist bus for viewing the scenery. Tourists sitting in the front row will see the scenery more and listen to the tour guide's understanding more clearly. So tour guides can actually pay more attention to this point~ It would be fairer to implement seat rotation
Date of review：18.03.2026 19:08 Purchased product： BY010818 (01.08.2018 -- 07.08.2018)
Yang **
2 people in tour
Tour Guide Sang is also good. He reminded me to be safe before leaving.
Date of review：18.03.2026 19:08 Purchased product： BY180818 (18.08.2018 -- 24.08.2018)
CHEN **
1 people in tour
The overall feeling is great! The tour guide is very patient and the explanation is very detailed. The route is well arranged and the time is well used. It's a good experience and I look forward to the next time!
Date of review：18.03.2026 19:08 Purchased product： BY150818 (15.08.2018 -- 21.08.2018)
WANG **
2 people in tour
The tour guide service is very thoughtful. Thank you for your companionship and tolerance during the journey. The explanations of various attractions have also increased my children and I’s knowledge. I will join your tour again if I have the chance in the future.
Date of review：18.03.2026 19:08 Purchased product： BY110818 (11.08.2018 -- 17.08.2018)
LIU **
3 people in tour
Good service attitude, satisfactory itinerary
Date of review：18.03.2026 19:08 Purchased product： BY110818 (11.08.2018 -- 17.08.2018)
JIANG **
2 people in tour
The tour guide is very good and nice
Date of review：18.03.2026 19:08 Purchased product： BY110818 (11.08.2018 -- 17.08.2018)
罗让扎西 **
4 people in tour
Thank you KaiYuan. We are very satisfied with the itinerary and the tour guide. My parents are old and they get carsick. Tour Guide Hao specially arranged for them to sit in the front. Thank you for your care throughout the trip. Thank you. I will recommend more friends to choose KaiYuan in the future and will also participate in your other routes.
Date of review：18.03.2026 19:08 Purchased product： BY110818 (11.08.2018 -- 17.08.2018)
DING **
2 people in tour
Participate in Red Line: Italy+France+Switzerland+Monaco with good travel reviews
Date of review：18.03.2026 19:08 Purchased product： BY110818 (11.08.2018 -- 17.08.2018)
HUANG **
3 people in tour
Participate in Red Line: Italy+France+Switzerland+Monaco with good travel reviews
Date of review：18.03.2026 19:08 Purchased product： BY110818 (11.08.2018 -- 17.08.2018)
zhao **
2 people in tour
The tour guide and driver are very professional and responsible. The whole itinerary is smooth and pleasant. The tour guide Huanzi is particularly reliable and kind, and he leads well. I will choose KaiYuan again next time.
Date of review：18.03.2026 19:08 Purchased product： BY040818 (04.08.2018 -- 10.08.2018)
Liu **
1 people in tour
Thank you for your enthusiastic service and high sense of responsibility. I hope other employees of your company can learn from you.
Date of review：18.03.2026 19:08 Purchased product： BY040818A (04.08.2018 -- 10.08.2018)
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WANG **
2 people in tour