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7-Day Classic Italy (From Frankfurt) [NO. 616]

D1 Frankfurt Ingolstadt Munich Innsbruck D2 Innsbruck Venice D3 Venice Florence Rome D4 Rome Tuscany Town D5 Tuscan town Pisa Cinque Terre Italian town D6 Italian town Milan Innsbruck D7 Innsbruck Neuschwanstein Castle Munich Frankfurt
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  • Overview
  • Itinerary
  • Price Explanation
  • Guide
  • Notes
  • Feedback( 2517 )
  • Q&A
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Route: 7-Day Classic Italy (From Frankfurt) [ Europe ]

Departure:

Frankfurt Departure: 08:00 Meeting Point: Frankfurt Central Station (Hbf)(Am Hauptbahnhof, auf Mannheimer Str. 60329 Frankfurt)

Ingolstadt Village Departure: 13:15 Meeting Point: Ingolstadt shopping village parking lot

München Departure: 14:30 Meeting Point: North Gate of Munich Main Railway Station, opposite the road from Lufthansa Parking Station (Arnulfstraße 3, 80335 München)

Venice Departure: 14:00 Meeting Point: Venice bus parking lot (Tronchetto Coach Drop off & Pick Up, Isola Nova del Tronchetto, 311, 30135 Venezia VE, Italy)

End:

Milano Estimated Arrival: 12:00 Drop Off: near Castello Sforzesco

München Estimated Arrival: 14:15 Drop Off: North Gate of Munich Main Railway Station, opposite the road from Lufthansa Parking Station (Arnulfstraße 3, 80335 München)

Frankfurt Estimated Arrival: 21:00 Drop Off: Frankfurt Central Station (Hbf)(Am Hauptbahnhof, auf Mannheimer Str. 60329 Frankfurt)

Outline: Frankfurt-Ingolstadt-Munich-Innsbruck-Venice-Florence-Rome-Pisa-Cinque Terre-Milan-Innsbruck-Neuschwanstein-Munich- Frankfurt

Extra Accommodattion:
CitySingle per paxTwin/Double per pax
Frankfurt €100 €65
    Add on:
  1. Bus front-row seat reservation, first-come, first-served €20.00(仅限大巴前五排16个座位,中巴前二排6个座位,若改发9座小车则退费。)

Discounts: Special rate for children: Child under 6 years old enjoy a 35% off (only active when sharing a double room with 2 full paid adults)

40 days prior to departure, € 40 off !
30 days prior to departure, € 20 off !
20 days prior to departure, € 10 off !
15 days prior to departure, € 10 off !

Attractions overview
  • Emanuele II arcade bridge
  • Sforza Castle
  • Milan cathedral
  • St. Mark's Square
  • Bridge of Sighs
  • Colosseum
  • Arch of Constantine
  • Plaza of Spain
  • Fontana di Trevi
  • Piazza Venezia
  • Leaning Tower of Pisa and its surroundings
  • Crystal world
  • Santa Maria del Fiore
  • Piazza della Signoria
  • Cinque Terre
  • Miracle Square
  • Neuschwanstein
Tour Overview
  • 3-Star Hotel Accommodation

  • 7 Joining Points

  • Comfortable Bus/Car

  • Meals See Itinerary Introduction for more details about meal

  • Chinese tour leader

  • --None

Itinerary
D1
Day 1 Frankfurt Ingolstadt Munich Innsbruck
Depart for [Ingolstadt Village] and stay for about 1 hour (On Sundays or German holidays, this stop will be cancelled and we will go directly to Munich. The departure time from Frankfurt will be postponed to 08:45). Pass through Munich and enjoy the beautiful scenery of southern Germany along the way. Then go to Innsbruck and visit [Swarovski Crystal Worlds] (optional), immersed yourself in Swarovski's Crystal Worlds amid the mystical mountains of Tirol – a fairytale wonderland of shimmering crystals and dreamy illusions! Overnight near Innsbruck.
All day

*On Sundays or German holidays, this stop to the Ingolstadt Village will be cancelled. The departure time from Frankfurt will be postponed to 08:45


  • Crystal world
[ Crystal world ]

It was completed on the occasion of the 100th anniversary of Swarovski's 100th anniversary in 1995. Designed by multimedia artist André Heller, it is now the most popular tourist attraction in the Tyrol region of Austria.

Not Included
Innsbruck or nearby
D2
Day 2 Innsbruck Venice
After breakfast go to Venice. Venice has an eternal charm, is separated by canals that act as waterways, forever bustling with gondolas and boats in a never-ending back-and-forth.Visit [St. Mark's Square], [Bridge of Sighs], and take a [gondola](optional) ride to experience the charm of the water city of Venice. Then you can try the delicious Spaghetti with squid ink or go shopping at DFS. Overnight near Venice .
All day

  • Bridge of Sighs
  • St. Mark's Square
[ Bridge of Sighs ]

The two ends of the Bridge of Sighs connect the court and the prison. When the death row passes through the bridge, it is often the moment before the execution. It is named after the life that is about to end; it is one of the most famous bridges in Venice. Experience the charm of this water city by taking a gondola or a golden waterway.

[ St. Mark's Square ]

St. Mark's Square is a square surrounded by beautiful Renaissance buildings such as the Duke's Palace, St. Mark's Church, St. Mark's Bell Tower, and the French Emperor Napoleon once praised it as "the most beautiful living room in Europe."

Breakfast Included
Venice or nearby
D3
Day 3 Venice Florence Rome
After breakfast we will have full sight seeing in Florence. The cradle of the Renaissance and the world capital of art in the 15th century, it boasts one of the oldest historic centres and some of the most famous museums in the world, as well as one of the most iconic and distinctive landscapes as far as the eye can see.Visit [The Cathedral of Santa Maria del Fiore], [Piazza della Signoria] and [ Vasari Corridor] . Overnight near Rome.
All day

  • Santa Maria del Fiore
  • Piazza della Signoria
[ Santa Maria del Fiore ]

The Cathedral of Santa Maria del Fiore is one of the largest churches in Italy, and its dome is the largest brick dome ever. It consists of the Cathedral, the Baptistry of St. John and the Campanile of Giotto.

[ Piazza della Signoria ]

It is the "L"-shaped square in front of the Palazzo Vecchio in Florence, Italy, and still enjoys the reputation of the city's political center. There are many eye-catching statues on the square.

Breakfast Included
Rome or nearby
D4
Day 4 Rome Tuscany Town
Rome is the Eternal City. It offers and almost demands endless new discoveries, thanks to the enormity of its artistic heritage. After visiting these famous Attractions: [Colosseum](no entrance),[Arch of Constantine], [Piazza Venezia], [Trevi Fountain], [Piazza di Spagna], we will know better of the Rome history. Overnight in a Tuscany town.
All day

  • Colosseum
  • Arch of Constantine
  • Piazza Venezia
  • Plaza of Spain
  • Fontana di Trevi
[ Colosseum ]

Among all the monumental buildings in Rome, the Colosseum of Rome is the most amazing. It was once the place where the gladiators fought, the prisoners and the hungry lions, and the great symbol of the eternal Rome. The British historian Beda Venerabilis once wrote: "When the Colosseum stands, Rome will also exist; when the Colosseum collapses, Rome will also perish." The Colosseum was made by Emperor Vesbah ( Vespasian) was built in the original site of the tyrant Nero's magnificent Dumus Aurea, completed in 80 AD. But with the decline of the Roman Empire in the 6th century AD, the Colosseum was gradually abandoned and became overgrown. In the following years, the Colosseum was damaged several times by the earthquake, and even became the stone and marble of the builders. Now there is only a skeleton left in the Colosseum in front of people, but you can still see the style of the day.

[ Arch of Constantine ]

The Arch of Constantine is located between the Colosseum and the ruins. It has three arches to commemorate the Battle of the Milvian in 312 AD (Constantino I, Costantino I). Built by the victory of Bridge), it is the closest one among the existing Arc de Triomphe in Rome. There is an angel statue in the relief of the Arc de Triomphe, witnessing the history of Constantine I abandoning the old Roman religion and establishing Christianity as the Roman state religion.

[ Piazza Venezia ]

Piazza Venezia is next to the Roman Forum, with the huge marble building Vittoriano and the first king of Italy, Vittorio Emanuele II. A huge horse riding image. Although the style of this white palace is incompatible with the surrounding ancient ruins, it is still a magnificent building, and travelers can visit the interior of the palace for free, with an exhibition showing the modernization of Italy. Every year on June 2nd, Italy’s National Day will be held at the Piazza Venezia.

[ Plaza of Spain ]

There is not much highlight in the Plaza de Espana itself, but in the movie "Roman Holiday", Audrey Hepburn's princess eating ice cream on the steps of the Scalinata di Trinità deiMonti is deeply rooted in the hearts of the people, making it a household name. Attractions. On the left side of the square facing the square is the former residence of the poet John Keats. There are often many artists selling their works here in front of the Trinità dei Monti on the top of the steps. The fountain of the ship below the steps (Fontana della Barcaccia) is the work of the Baroque sculptor Bernini. For female travellers, Via Condotti, across the steps, is a place where they are crazy, with many luxury brands and big-name flagship stores here, and Bulgari's original store is also located nearby.

[ Fontana di Trevi ]

The largest and most famous fountain in Rome, the world's largest baroque fountain. Known around the world after the movie "Roman Holiday" became popular around the world.

Breakfast Included
Tuscany town
D5
Day 5 Tuscan town Pisa Cinque Terre Italian town
After breakfast travelling to Pisa, it is a wonderful tourist destination in the centre of Tuscany, an open-air museum but also a lively city, full of events and many historical monuments. Visit [Square of Miracles], a wide expanse of green lawn on which stand the famous [Leaning Tower]. Then go to [Cinque Terre] (optional). Set along 18 kilometres of stunning coastline, the five villages are still difficult to access, except by train. It is an ideal destination for trekking enthusiasts. They are famous for their natural beauty and, in particular, for their beaches, brimming with bays and coves((Due to time issues, it's not possible to visit all the 5 villages, the tour guide will arrange it subject to the situation)). Overnight nearby.
All day

  • Cinque Terre
  • Miracle Square
  • Leaning Tower of Pisa and its surroundings
[ Cinque Terre ]

The dangerous peaks of the sea and the kite make the five small fishing villages quietly lying in the foothills of the Ligurian seaside have a picturesque enchantment.

[ Miracle Square ]

Miracle Square is the most important place to visit Pisa. The four buildings on the square: Pisa Cathedral, Baptistry, Leaning Tower of Pisa and Cemetery are all masterpieces of architectural history. Miracle Square is the center of medieval art. First, it has had a profound impact on the subsequent architectural design. Miracle Square is named after a description in the novel by Italian writer and poet Gabriel Dengnan. The Square of Miracles was listed as a World Heritage Site by the United Nations Educational and Cultural Organization in 1987. The Pisa Cathedral in the heart of the square was built in the 12th century. It is a masterpiece of medieval Romanesque architecture. The interior of the church is decorated with a mixture of Byzantine styles, forming its own unique “Pizza Romanesque style”. Opposite Pisa Cathedral is the Baptistry

[ Leaning Tower of Pisa and its surroundings ]

The Leaning Tower of Pisa is located in the Miracle Square complex on the north side of the city of Pisa in Tuscany, Italy. It and the adjacent cathedral and baptistery have a great influence on Italian architecture and are recognized as a World Heritage by the United Nations Educational Science and Culture Organization.

Breakfast Included
Italian town
D6
Day 6 Italian town Milan Innsbruck
After breakfast go to Milan. While it is considered one of the world's fashion and design capitals, as well as a financial hub, Milan is also a city of culture and thought. We will visit [Duomo di Milano(Milan Cathedral)], [Galleria Vittorio Emanuele II] and [Castello Sforzesco]. Overnight near Innsbruck.
All day

  • Emanuele II arcade bridge
  • Sforza Castle
  • Milan cathedral
[ Emanuele II arcade bridge ]

There are many shops in the arcade, and there are many famous luxury shops. It is very lively and is one of the most beautiful commercial arcades in Europe.

[ Sforza Castle ]

This 14th-century castle is a testament to Milan's vicissitudes of history, with many works of high artistic and historical value.

[ Milan cathedral ]

The 500-year-old building is the second cathedral in the world, the first Gothic church. There are 135 spires on the church. Each spire has a statue and the most statue of the Gothic church in the world. .

Breakfast Included
Innsbruck or nearby
D7
Day 7 Innsbruck Neuschwanstein Castle Munich Frankfurt
After breakfast, go to visit Germany's fairytale castle——[Neuschwanstein Castle](no entrance). It is a powerful symbol the world over thanks to its idealised romantic architecture combined with the tragic love story of its owner, King Ludwig II of Bavaria.
All day

Note: The times shown above only serve as recommendations. The actual arrival time may be delayed due to a variety of force majeure circumstances, including bad weather, gridlock, accidents, festivals, events, riots, strikes, etc. We apologize about that. If you have other trip plans and need to take other transitions to get to other cities, please reserve at least three hours of extra time so as to avoid any issues with delayed travel. If you fail to arrange enough time while planning your trip, our company will not take into account any losses you encounter. We appreciate your understanding.


  • Neuschwanstein
[ Neuschwanstein ]

Neuschwanstein has undoubtedly become a business card for German tourism. It is a famous castle in Germany with many tourists. It is located in the Alps on the southern border of Germany, on a hilltop nearly a kilometer high. This Ludwig II has a masterpiece of national strength, with fairy-tale looks and scenery. The interior of Neuschwanstein is also extremely graceful, but after all, it is impossible to cover up the tragic fate of Ludwig II. There is a Marien Bridge on the foothills behind Neuschwanstein Castle, from which you can see the panoramic view of Swan Castle.

Breakfast Included
Not Included
Price Explanation

What's included

(1)Coach

(2)Accommodation with breakfast(shared twin room)

(3)Chinese tour guide

 

What's Excluded

(1)Entrance Tickets: Guests can choose whether or not to participate according to their own wishes. The tour guide will arrange the tickets during the tour.

(2)Lunch and Dinner

(3)Tips to driver and guide

(4)Single room Supplement

(5)Additional costs due to force majeure such as traffic delays, strikes, weather, aircraft, machine failure, flight cancellation or change time.

(6)In-house laundry, hairdressing, telephone, fax, pay TV, drinks, alcohol and other personal consumption.

(7)Other items not included in the above "What's included".

 

Good to Know

(1)Special price for children:

2 adults with a child under 6 years old sharing a double room, children can enjoy a 65% discount on the bed. Children occupy the bed at the same price as adults. An adult has a child who is the same price as an adult.

(2)Bus front-row seat reservation, first come, first served:

There are only 16 seats in the front five rows of buses and 6 seats in the front two rows of minibuses. If we change to a 9-seat car, the fee will be refunded.

Recommended activity reference (at your own expense)
Must pay
Rome city transportation fee (you don’t need to pay if you don’t take it)

6,00 €

Venice Island Cruise Fee

9,50 €

Cinque Terre Train Pass

19,50 € *During holidays 27,00 € or 32,50 €

City Permit and City Tax (Mandatory)(half price for 6- 12 years old;free for ≤5 years old)

70,00 €

Attraction tickets
Venice Gondola (up to 5 people, priced according to the number of people)

40,00 €/per person

Golden Waterway (from 8-12 people)

40,00 €/per person

Swarovski Crystal World

23,00 €

Lunch and dinner fee
Chinese Lunch (Group Standard: 6 dishes and 1 soup)

15,00-20,00 €

Chinese Dinner (Group Standard: 6 dishes and 1 soup)

15,00-20,00 €

Venice Specialty

30,00 €

Driver and guide tip
Tips per person per day for Guide

3,00 €

Tips per person per day for Driver

3,00 €

Tips per person for Venice Local Guide

2,00 €

The above is only the reference price, if the price is adjusted, it will be subject to the announcement at that time.
For self-funded projects, please cooperate with and obey the tour guide's itinerary.
Guide
IT270524 27.05.2024 - 02.06.2024 Huanzi Hao Has been brought to the group 124 times Positive rate: 96.0 % Tour guide evaluation>
IT030624 03.06.2024 - 09.06.2024 Huanzi Hao Has been brought to the group 124 times Positive rate: 96.0 % Tour guide evaluation>
IT100624 10.06.2024 - 16.06.2024 Huanzi Hao Has been brought to the group 124 times Positive rate: 96.0 % Tour guide evaluation>
IT170624 17.06.2024 - 23.06.2024 Huazhou Pei Has been brought to the group 171 times Positive rate: 95.5 % Tour guide evaluation>
IT240624 24.06.2024 - 30.06.2024 Hefei Wang Has been brought to the group 333 times Positive rate: 97.3 % Tour guide evaluation>
IT010724 01.07.2024 - 07.07.2024 Xianhe LIU Has been brought to the group 27 times Positive rate: 99.1 % Tour guide evaluation>
IT080724 08.07.2024 - 14.07.2024 Xianhe LIU Has been brought to the group 27 times Positive rate: 99.1 % Tour guide evaluation>
IT150724 15.07.2024 - 21.07.2024 Jun Wan Has been brought to the group 139 times Positive rate: 100.0 % Tour guide evaluation>
IT180724 18.07.2024 - 24.07.2024 Huazhou Pei Has been brought to the group 171 times Positive rate: 95.5 % Tour guide evaluation>
IT220724 22.07.2024 - 28.07.2024 Tengfei Wang Has been brought to the group 86 times Positive rate: 97.2 % Tour guide evaluation>
IT290724 29.07.2024 - 04.08.2024 Hefei Wang Has been brought to the group 333 times Positive rate: 97.3 % Tour guide evaluation>
IT050824 05.08.2024 - 11.08.2024 Huanzi Hao Has been brought to the group 124 times Positive rate: 96.0 % Tour guide evaluation>
IT190824 19.08.2024 - 25.08.2024 Hefei Wang Has been brought to the group 333 times Positive rate: 97.3 % Tour guide evaluation>
IT290824 29.08.2024 - 04.09.2024 Huazhou Pei Has been brought to the group 171 times Positive rate: 95.5 % Tour guide evaluation>
Notes

In order to protect your rights and interests, please read carefully the following"Registration Instructions and Responsibilities for Travelers" . The "Registration Notices and Responsibilities for Travelers" are important issues provided by KaiYuan to outbound travelers. It's a part of the travel contract. KaiYuan reserves the right to interpret all contents of this website.

1. Registration process
When signing up through this site, please read carefully all terms and conditions published on our website. After submitting the order, we consider that you has confirmed and fully agreed with the terms and conditions announced by KaiYuan. If any participants of the group violated the rules which mentioned in the articles, all the consequences shall be borne by the violators.
(1) When registering, please fill in the registration form, including full name, gender, ID number, contact information, E-mail address, room requirement, boarding and leaving cities, etc. Please check information very carefully and make sure they are correct before submitting because KaiYuan is not responsible for any losses caused by your personal carelessness. After successful submission, you will receive an order confirmation E-mail from KaiYuan. We guaranteed that everyone has a seat. Please make payment while the order is still valid. If it is not paid in time, KaiYuan reserves the right to cancel your order without notice.
(2) Please pay 100% of the order amount within the validity period of the order once received E-mail notice. Due to limited seats of bus and hotel rooms, please pay timely.We will arranged your seats according to the time we receive your payments. Any transaction fee is borne by payer. After payment, please send payment receipt (Bank statements/ the screenshot of the successful transfer) to KaiYuan by email or fax.Please state your corresponding order number in the voucher. Our financial department will check your payments according to the receipt and order number.
(3) After receiving your payment, KaiYuan will confirm your order and send a confirmation E-mail. Another boarding notice E-mail will be sent 5 days before departure, including tour guide information, schedule, boarding and leaving locations, hotel information etc.If you do not receive the board notice,please contact customer services.
(4) According to your chosen room type,KaiYuan will arrange rooms first by same order number and then by same sex. If you are not willing to share room with others, you can choose to pay extra fee for single room guarantee. In some special circumstances, such as insufficient single rooms in high season or other uncontrollable reasons, which may cause changes in room type , please cooperate with our arrangement. If the participant chose wrong gender or room type, KaiYuan will make adjustment accordingly. However, the participant has to bear additional costs.
(5) If participants need to leave group early during trip for special reasons, they should sign "Statement of Voluntary Withdrawal from Group". Participants can get 16€per night refund (starting from tomorrow hotel) if hotel is not used. Other paid fee cannot be refunded. Please provide authentic information on health and identity during the registration and itinerary, fill in relevant information truthfully and perform legal procedures. The expenses and losses caused by personal reasons such as illness during the journey are borne by the participants themselves. Participants with special medical history (such as severe illness, incurable disease or infectious diseases) must be truthfully stated.KaiYuan reserves the right to cancel orders in view of the health status of participants or other reasons.
(6) For elder who are over 70 years old, they must be accompanied by a family participants and fill in"Senior Participant's Statement" before boarding. If they are not accompanied by their family and insist on signing up, KaiYuan reserves the right to refuse their orders. All the consequences caused by personal problems during the trip are responsible for themselves.
(7) If participants are pregnant, they must truthfully state when registering. In principle,it is not suggested for pregnant women to participate who has more than 24 weeks of pregnancy . If she insists on signing up, she must be accompanied by a family participants and fill out the "Pregnant Participant's Statement", but KaiYuan has the right to refuse according to the situation. If pregnant women has less than 24 weeks of pregnancy, she must be accompanied by a family participants as well and fill out "Pregnant Participant's Statement". KaiYuan also has the right to reject orders. All the consequences caused by personal problems during the trip are responsible for themselves.
(8) Children and juveniles under age 18 participating in the group must be accompanied by at least one adult who perform custody duties and responsible for their safety.The accompanying adult is responsible for all the consequences caused by the minors or themselves during the trip.
(9) Participants must ensure that all the information provided is accurate, especially ID information and phone number. All consequences caused by wrong information during the trip,for example, can't cross border successfully due to expiration of personal documents or visa does not meet inbound tourism regulations of relevant countries, tour guide is unable to contact the participants when wrong phone number provided in registration etc.,resulting in any extra expenses, those costs are borne by participants themselves.
(10) Please do not make any reservations such as air tickets, entrance tickets associated with the trip before the order is confirmed. If tickets were booked, but the registration for KaiYuan's trip was not successful, all losses are borne by the applicant.

2. Expense Explanation
Included:
(1) Experienced tour guide and driver.
(2) Air-conditioned bus or other means of transportation specified in the itinerary.
Note: We will arranges the vehicle according to the size of the team to ensure everyone has a seat. Baggage requirements: each person can have a carry-on bag and a big baggage (length add width and heights is not to exceed 158cm, and total weight must not exceed 23kg.)
(3) Accommodation: standard twin room(for 2 persons), NOT including accommodation on last day.
(4) Breakfast is included daily at the hotel.
Not included:
(1) Transportation costs to joining point. Additional costs due to force majeure such as traffic delays, strikes, weather, machine failure, flight cancellation or time change;
(2) Personal expenses in hotel, such as laundry, hairdressing, telephone, fax,TV, drinks, etc.
(3) Single room supplement;
(4) Tickets of attractions: your choice to buy or not. Tour guide will collect payment on spot.
(5) Lunch and Dinner are not covered. At own expense.
(6) Tips for driver and guide.
(7) Medical insurance, personal safety insurance and baggage insurance.
(8) All expenses after leaving the group.
(9) Other fees not stated in above section" Included".
KaiYuan reserves the right to final interpretation of other expenses not listed.
3. Discount and explanation:
(1) Special price for children: if a child(under age 6) travelling with 2 adults and sharing a double room, the child can enjoy a 35% discount! However, if the child takes another room, he/she can only pay full price as adult. Besides, if the child accompanied by only 1 adult,the child shall pay full price.
(2) For 3 or more people signing up together, each person can get 10€ discount!
(3) If not specially specified, coupons cannot be used on one-day tour or airport transfer.
(4) On one order, only one coupon can be used.
(5) 2 kinds of discounts cannot be used on one order. If several discounts satisfied one order at the same time, the highest discount applies.
4. Cancellation policy
(1) Cancellation of order:
In case of cancellation of orders, cancellation fees are charged according to the following policy:
- 31 days or longer prior to scheduled departure (31 days included), 5% of the total package rate will be charged.
- Between 30 and 15 days prior to scheduled departure(30 days included), 20% of the total package rate will be charged.
- Between 14 and 8 days prior to scheduled departure(14 days included), 50% of the total package will be charged.
- Within 7 days (7 days included), 100% of the total package rate will be charged.

(2) Change of order:
If a customer wishes to change any part of a booking, service fee will be charged.
- Up to 31 days prior to scheduled departure, no charge.
- Between 30 and 15 days prior to scheduled departure(30 days included), 10% of the total package rate will be charged.
- Between 14 and 8 days prior to scheduled departure (14 days included), 30% of the total package rate will be charged.
- Within 7 days, 100% of the total package rate will be charged.
*The total package rate include basic group fee and accommodation surcharge.
【Notes】:
In the case that you are not canceling the order, pre-group accommodation and accommodation on last day can be canceled or modified 7 days before the departure, but cannot be canceled or modified within 7 days. If you would like to stay one more night during the trip, we will charge hotel cost plus 5 €per person handling fee.
Regarding train tickets bought on our site, train tickets confirmation number are usually sent 3-5 days in advance ,whether you print the ticket or not, it cannot be canceled or modified within 48 hours before departure.Therefore if you would like to change train ticket, please contact us at least 3 days before departure. When ticket isn't issued,you can cancel or change it and you will be charged 5€ for change, 10€ for cancel. After ticket is issued, you cannot cancel or change .KaiYuan will not refund the train ticket fare you paid. Discounted groups cannot be canceled or modified.
【Notes】:
Participants who have special reasons and cannot join group on time, they can change to another group in future. Handling fee applies. Please refer to ”Change of order”.
If participants need to leave group early during trip for special reasons, they must sign "Statement of Voluntary Withdrawal from Group". Participants can get 16€per night refund (starting from tomorrow hotel) if hotel is not used. Other paid fees cannot be refunded.
The above situation must be based on written notice, otherwise it will be considered as giving up rights automatically. KaiYuan is not responsible for it.

5. Obligations of the participants
(1) Participants MUST NOT engage in any illegal activities during the trip.
(2) Participants SHALL NOT harm the interests of the state, society or other people's rights when exercising individual rights.
(3) Participants SHOULD obey public orders, respect local social ethics and customs. Uncivilized behaviors, like carving on walls and spitting, are prohibited.
(4) Try to acquire information needed for travel and improve awareness of self-protection. Participants can purchase travel accident insurance and other insurances by themselves. During the trip, please keep an eye on your luggage. We suggest carry valuables and ID documents with you.
(5) Please pay attention to the local weather and take care of children's safety during traveling.
(6) If participants wants to participate in some dangerous tourism projects ,including rock climbing, mountain climbing, rafting, diving, bungee jumping etc., any injuries, property losses or disputes should be borne by themselves. KaiYuan is not responsible for it.

6. Responsibility
(1) KaiYuan reserves the right to modify the place of accommodation, travel itinerary and schedule and attractions.
(2) Under unexpected changes such as insufficient number of participants, problems with ship, airline etc. that beyond KaiYuan's control, we have the right to change or cancel a trip.If the trip is canceled , we will refund all costs or recommend similar products. KaiYuan does not have responsibility for cancellation or alteration.
(3) If suffering disaster events such as social unrest, terrorist attack, epidemics, natural disasters, turmoil, murder, wars, as well as accidents caused by weather, traffic, strikes, etc.which is possible to seriously endanger participants,KaiYuan reserves the right to cancel or replace the trip before or after departure. KaiYuan has right to shorten or extend the journey as well. Any change will be notified in advance. The additional expenses or losses caused by those events and accidents are not related to KaiYuan.
(4) Please pay attention to self-safety, your belongings and luggage properly. If any loss or damage caused by careless, theft, robbery and so on during the trip, please inform the team leader and call the police timely. KaiYuan does not bear any legal responsibility.
(5) Participants must carry valid passports and certificates with them. If there is a problem with persoanl ID documents or passports, halfway exit is borne by participants. The remaining costs will not be refunded. If it affects normal course of other participants, the careless participants shall bear corresponding liability for compensation.
(6) Participants in group might suffer personal injury, financial loss by accident (due to entertainment, games or individual activities lead to illness, death, falling down,or participants' violation of Kaiyuan’s treaty). The relevant responsibilities and expenses shall all be borne by the participants themselves. KaiYuan shall not be responsible for the loss of such casualties or property damage. If it caused loss to KaiYuan, the participants shall bear the liability for compensation.
(7) When participants not following the rules, hindering normal activities or hurt others’ interests deliberately, KaiYuan's team leader has the right to cancel his trip, and costs paid will not be refunded. There is nothing to do with KaiYuan after participants leaving the group.
(8) The marked time and kilometers in this page is for reference. The actual arrival time might be delayed due to all kinds of force majeure causes such as weather, traffic jam, traffic accidents, holiday events, riots and strikes. Please bear with us if such cases occurred. If you have following schedule after group, we strongly advise to reserve at least 3 hours ahead,to any avoid inconvenience caused by delayed travel. KaiYuan is not responsible for any loss of your own schedule because you have not reserved enough spare time.

7. Overseas Travel Safety Instructions and Other Precautions
In order to protect your interests to the full extent, please read carefully the following "Overseas Travel Safety Notices and Other Precautions".
(1) Tips
➢ Some attractions have student discounts. Students are advised to bring student ID cards.
➢ European countries have different standards for plugs (eg Italian and Swiss plugs are different from German plugs), please bring your own different socket adapters.
➢ For safety reasons, most car dealers require children to occupy their own seats regardless of age. However, most buses do not have a separate child safety seat. Parents with children under the age of 3 can prepare child safety seat themselves. There is no guarantee that your safety seats can be installed on coaches.
(2) Safety Instructions
Clothes
➢ The weather is changeable.So we advise to carry rain gear and warm clothes with you.
➢ Please take good care of your property and baggage. KaiYuan is not responsible for any loss or theft.
➢ Clearly fill in the name and contact on the baggage for identification. When lost baggage is found, it is convenient to return to you.Call policeman to retrieve a report paper. If it is not found in the end, the report paper must be retained to claim compensation from the relevant institution like insurance company.
Food
➢ Breakfast is included in the hotel. Lunch and dinner is on participant’s own expense. Participants are recommended to bring water and dry food with them in case of emergency.
➢ Do not drink unclean water. Do not eat unsanitary or unpleasant smell food.
➢ Do not accept cigarettes, food or drinks from strangers.
➢ Please bring common medicines with you. Participants with long-term illness should carry medical records for emergency use. Do not take the medicines provided by others at will.
➢ KaiYuan does not provide alcohol. Participants who like to drink should strictly control their alcohol consumption during the journey. If there is financial losses or personal injuries caused by drinking ,the responsible person shall bear all responsibility.
Accommodation:
➢ Most hotels do not provide daily necessities such as toothbrushes, toothpaste, slippers, kettles, etc. Please bring your own daily necessities.
➢ During exhibition or other major events, KaiYuan reserves the right to change hotel without notice.
➢ Most triple rooms are a large bed plus a small bed.Two adults and one child under age 14 are allowed in a triple room.
➢ According to your chosen room type,KaiYuan will arrange rooms first by same order number and then by same sex. If you are not willing to share room with others, you can choose to pay extra fee for single room guarantee. In some special circumstances, such as insufficient single rooms in high season or other uncontrollable reasons, which may cause changes in room type , please cooperate with our arrangement. If the participant chose wrong gender or room type, KaiYuan will make adjustment accordingly. However, the participant has to bear additional costs.
➢ Please keep your valuables along with you. Do not put them in the hotel. Do not carry a lot of cash, expensive watches or jewelry with you. Please keep your passports and identification documents with you.
➢ Please take good care of your belongings and luggage. KaiYuan is not responsible for any loss or theft.
➢ Please do not smoke in hotel room. Any damage, loss or penalty by hotel will be borne by smokers.
➢ Please read safety instructions of hotel after checking in. Check if windows of the room can be opened, and the location of the fire-fighting supplies, familiarize yourself with safe exits of the hotel, the location of the safety stairs and the safe escaping route.
➢ Please check if the hotel is equipped with all necessary supplies. If there is any damage, please report to attendant or reception immediately.
➢ Don't tell strangers your room location. Don't let strangers in your room. Lock the door entering and leaving the room. Make sure door locked and windows are closed before sleep.
On and off:
➢ All participants of the group must gather on time and start on time. Please arrive at the pick-up point 15 minutes in advance. The bus cannot wait. Fail to join group at agreed time and place is regarded as automatic giving up. The cost is not refundable.
➢ The time on the website is estimated. The specific boarding and pick-up time is subject to change and will be notified by our tour guides. In case of traffic jams or other special circumstances, the bus cannot arrive at the pick-up place on time. We will notify you ahead.Please be patient.
➢ We have three types of buses: 49 seater big bus, 19 seater medium bus, and 9 seater minibus. Given limited space in the baggage compartment of the bus, it is recommended not to carry too much luggage when travelling. KaiYuan arranges vehicles according to size of group and guarantees one person one seat.
➢ In order to avoid overcrowding in front of the attractions, bus parking lot in most places is far from the attractions. Drivers are not allowed to park at random. Sometimes location of getting on and off is far from the attraction. We thank you for your understanding.
Bus safety tips:
➢ Do not smoke in the bus.
➢ Do not bring prohibited items.
➢ Do not on damage any objects in the bus.
➢ During temporary stop, please obey tour guide’s instruction and do not stay away.
➢ Please carry personal valuables and important ID documents with you. Do not leave them in bus.
➢ If the bus breaks down midway,KaiYuan will quickly make remedial measures. Please cooperate with guide. We thank you for your understanding.

Other Notices and Precautions
➢ Please comply with local laws.
➢ Be sure to bring your relevant documents and valid passport with you.
➢ When participating in group activities, please follow the instructions of the tour guide to ensure safety.
➢ Before participating in high-risk activities, you must make sure you are in good health.Follow safety guidelines of the activities, such as wearing a life jacket, wearing a seat belt, wearing appropriate or designated clothing.
➢ Do not participate in activities that are suspected of being illegal.
➢ Pay attention to warning signs, such as do not feed animals in the park.

 

Feedback
  • Yuhe **

    2 people in tour

    Tour Guide: Hefei Wang [ Experienced 333 Rating 97.3% ] Driver: Zbysiu

    王导特别负责!讲解也专业!

    Date of review:24.05.2024 03:46         Purchased product: IT130524 (13.05.2024 -- 19.05.2024)

  • Lyu **

    2 people in tour

    Tour Guide: Haiquan Xu [ Experienced 248 Rating 98.6% ] Driver: Ranga Andrei

    导游知识渊博,服务热情周到,耐心答疑解惑,点赞!下次希望还能参加徐导的团。

    Date of review:24.05.2024 03:46         Purchased product: IT060524 (06.05.2024 -- 12.05.2024)

  • Yang **

    2 people in tour

    Tour Guide: Haiquan Xu [ Experienced 248 Rating 98.6% ] Driver: Ranga Andrei

    Participate in 7-Day Classic Italy (From Frankfurt) with good travel reviews

    Date of review:24.05.2024 03:46         Purchased product: IT060524 (06.05.2024 -- 12.05.2024)

  • Li **

    2 people in tour

    Tour Guide: Haiquan Xu [ Experienced 248 Rating 98.6% ] Driver: Ranga Andrei

    服务热情周到!很好

    Date of review:24.05.2024 03:46         Purchased product: IT060524 (06.05.2024 -- 12.05.2024)

  • PAN **

    2 people in tour

    Tour Guide: Haiquan Xu [ Experienced 248 Rating 98.6% ] Driver: Ranga Andrei

    好评

    Date of review:24.05.2024 03:46         Purchased product: IT060524 (06.05.2024 -- 12.05.2024)

  • DING **

    1 people in tour

    Tour Guide: Haiquan Xu [ Experienced 248 Rating 98.6% ] Driver: Ranga Andrei

    讲解详细、认真、专业!

    Date of review:24.05.2024 03:46         Purchased product: IT060524 (06.05.2024 -- 12.05.2024)

  • YAN **

    3 people in tour

    Tour Guide: Haiquan Xu [ Experienced 248 Rating 98.6% ] Driver: Ranga Andrei

    完美的旅游

    Date of review:24.05.2024 03:46         Purchased product: IT060524 (06.05.2024 -- 12.05.2024)

  • MA **

    2 people in tour

    Tour Guide: Driver:

    Participate in Taste of Italy-5 days with good travel reviews

    Date of review:24.05.2024 03:46         Purchased product: ITZ070524 (07.05.2024 -- 11.05.2024)

  • WU **

    1 people in tour

    Tour Guide: Huanzi Hao [ Experienced 124 Rating 96.0% ] Driver: Kamil Haraś

    第三次订KaiYuan团游,本次感受意大利团游很满意,给导游欢子五星好评!

    Date of review:24.05.2024 03:46         Purchased product: IT290424 (29.04.2024 -- 05.05.2024)

  • Yang **

    1 people in tour

    Tour Guide: Huanzi Hao [ Experienced 124 Rating 96.0% ] Driver: Kamil Haraś

    Julia 郝导游路上讲解非常精彩,从欧洲的历史文化背景开始,生动形象的介绍了意大利之行涉及到的所有景点故事。Julia的细致讲解对我们欣赏感受意大利文化非常重要。路上遇到意外天气情况,Julia 也对团里的老人小朋友照顾有加。每个景点都陪我们耐心排队和引导自己提供及时的支持。作为Julia 的团队一员,我们感到非常幸运。期待下次继续和Julia逛逛东欧和西班牙! 司机很专业,态度很好。 Alpenkönig Hotel, Alcide Hotel 很棒!很舒服,设计感很好,早餐也很棒

    Date of review:24.05.2024 03:46         Purchased product: IT290424 (29.04.2024 -- 05.05.2024)

  • Wang **

    1 people in tour

    Tour Guide: Huanzi Hao [ Experienced 124 Rating 96.0% ] Driver: Kamil Haraś

    我认为这位导游非常专业。他对旅游景点的历史、文化和地理背景了解得非常深入,能够为我们讲解得非常生动有趣。他还特别注重安全问题,提醒我们注意交通安全和人身安全,让我们感到非常安心。

    Date of review:24.05.2024 03:46         Purchased product: IT290424 (29.04.2024 -- 05.05.2024)

  • Gao **

    2 people in tour

    Tour Guide: Huanzi Hao [ Experienced 124 Rating 96.0% ] Driver: Kamil Haraś

    整个行程都非常满意!

    Date of review:24.05.2024 03:46         Purchased product: IT290424 (29.04.2024 -- 05.05.2024)

  • Zhu **

    2 people in tour

    Tour Guide: Huanzi Hao [ Experienced 124 Rating 96.0% ] Driver: Kamil Haraś

    服务很好,导游热心耐心的服务,我们走了一趟难忘的行程,下次感谢KaiYuan,下次还参加你们的旅行团

    Date of review:24.05.2024 03:46         Purchased product: IT290424 (29.04.2024 -- 05.05.2024)

  • Li **

    5 people in tour

    Tour Guide: Huanzi Hao [ Experienced 124 Rating 96.0% ] Driver: Kamil Haraś

    旅途非常愉快,导游和司机都非常给力!

    Date of review:24.05.2024 03:46         Purchased product: IT290424 (29.04.2024 -- 05.05.2024)

  • Zhou **

    1 people in tour

    Tour Guide: Driver:

    导游讲解非常精彩!司机帮忙搬行李态度很好!

    Date of review:24.05.2024 03:46         Purchased product: ITZ300424 (30.04.2024 -- 04.05.2024)

Q&A

Questions previously answered may have different answers due to many reasons: season (date and year of travel), rates, availability, etc. Please contact us for more information. Online Chat

  • Q.: 你好,请问感受意大利可不可以从北威州上团 比如科隆杜塞 想6月参团 谢谢
    Question Time: 25.04.2024 17:14

    A.: has been replied with Email

  • Q.: 你好,请问感受意大利可不可以从北威州上团 比如科隆杜塞 想6月参团 谢谢
    Question Time: 25.04.2024 17:14

    A.: has been replied with Email

  • Q.: 怎么取消未支付订单
    Question Time: 14.04.2024 07:34

    A.: has been replied with Email

  • Q.: 你好。我想订团报名,但是不知道联系谁,如果填写报名表。
    Question Time: 28.12.2023 15:21

    A.: has been replied with Email

  • Q.: 您好,我的订单返程下车点选择的是法兰克福,但如果我在前一站(斯图加特)下车可以吗
    Question Time: 08.08.2023 00:24

    A.: has been replied with Email

  • Q.: 您好,我想请问一下我可以带一个外国朋友(没有中国护照,有外国身份证)参团么。
    Question Time: 11.07.2023 16:02

    A.: has been replied with Email

  • Q.: 想报6月26日发团的感受意大利,但是下团城市的选项只有米兰,请问可以在慕尼黑下团吗?谢谢!
    Question Time: 10.06.2023 21:23

    A.: has been replied with Email

  • Q.: 11111
    Question Time: 06.06.2023 10:17

    A.: has been replied with Email

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