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9-Day Balkan Peninsula (From Paris) [NO. 3273]

D1 Paris Strasbourg Stuttgart D2 Stuttgaet Munich Ljubljana D3 Ljubljana Postojna Split D4 Split Dubrovnik D5 Dubrovnik Zadar D6 Zadar Plitvice Lakes Zagreb D7 Zagreb Salzburg D8 Salzburg Hallstatt Munich Stuttgart D9 Stuttgart Heidelberg Paris
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  • Overview
  • Itinerary
  • Price Explanation
  • Guide
  • Notes
  • Feedback( 59 )
  • Q&A
feature of product

Route: 9-Day Balkan Peninsula (From Paris) [ Europe ]

Departure:

Paris Departure: 08:00 Meeting Point: Place d'Italie(KFC, 211-213 Boulevard Vincent Auriol, 75013 Paris)

Munich Departure: 11:00 Meeting Point: North Gate of Munich Main Railway Station, opposite the road from Lufthansa Parking Station (Arnulfstraße 3, 80335 München)

End:

Munich Estimated Arrival: 15:00 Drop Off: North Gate of Munich Main Railway Station, opposite the road from Lufthansa Parking Station (Arnulfstraße 3, 80335 München)

Paris Estimated Arrival: 20:00 Drop Off: Place d'Italie(KFC, 211-213 Boulevard Vincent Auriol, 75013 Paris)

Outline: Paris-Strasbourg-Stuttgart-Munich-Ljubljana-Postojna-Split-Dubrovnik-Zadar-Plitvice Lakes-Zagreb-Salzburg-Hallstatt-Munich-Stuttgart-Heidelberg-Paris

Extra Accommodattion:
CitySingle per paxTwin/Double per pax
Paris €120 €75
    Add on:
  1. Bus front-row seat reservation, first come, first served €20.00(仅限大巴前五排16个座位,中巴前二排6个座位,若改发9座小车则退费。。)

Discounts: Special rate for children: Child under 6 years old enjoy a 35% off (only active when sharing a double room with 2 full paid adults)

50 days prior to departure, € 40 off !
40 days prior to departure, € 30 off !
30 days prior to departure, € 20 off !
20 days prior to departure, € 10 off !

Attractions overview
  • Mirabell Garden
  • Mozart House
  • Assumption Cathedral (Zagreb Cathedral)
  • Plitvice Lake Park
  • Diocletian Palace
  • Hallstatt town
  • Zadar city gate
  • Sea organ
  • Dubrovnik Walls
  • Longqiao
  • Little france
  • European Parliament Center
  • Alte Brücke
  • Heidelberg Castle
  • Franciscan Monastery
  • Banje Beach
  • Mozart Square
  • Postojnska Caves
  • Mestna Hiša
Tour Overview
  • 3-Star Hotel Accommodation

  • 4 Joining Points

  • Comfortable Bus/Car

  • Meals See Itinerary Introduction for more details about meal

  • Chinese Tour Guide

  • --None

Itinerary
D1
Day 1 Paris Strasbourg Stuttgart
Depart from Paris in the morning and enjoy the beautiful scenery of France along the way. In the afternoon, arrive the first urban area in France to receive UNESCO recognition-Strasbourg, visit [Petite France] and [European Parliament]. Overnight near Stuttgart.

Paris Departure: 08:00 Meeting Point: Place d'Italie(KFC, 211-213 Boulevard Vincent Auriol, 75013 Paris)

All day

  • Little france
  • European Parliament Center
[ Little france ]

A small French area is covered with medieval wooden truss houses and Baroque sandstone buildings. The canal bridges are criss-crossed, with brown roofs and old houses built with black wooden slats along the way. The area was completely destroyed during the Second World War, rebuilt after the war, and was listed on the World Heritage List in 1988.

[ European Parliament Center ]

The European Parliament Centre is built along the river in the new town of Strasbourg and stretches nearly 500 meters along the river. The entire building is covered with Galileo's parabola to define the interior of the building. Kepler's ellipse first defines the building plane, glass. The curtain wall and the river are against each other, with blue sky and white clouds, and nestled in the old city, there is no sense of violation.

Not Included
Stuttgart or nearby
D2
Day 2 Stuttgaet Munich Ljubljana
After breakfast, pass through Munich, and then proceed to Ljubljana, which is the green capital of a green country Slovenia. Cross the majestic [Dragon Bridge], experience local life in the Central Market, visit the ancient [St. Nicholas Cathedral], [Three Bridges], and view the distance [Ljubljana Castle]. Overnight near Ljubljana.

Munich Departure: 11:00 Meeting Point: North Gate of Munich Main Railway Station, opposite the road from Lufthansa Parking Station (Arnulfstraße 3, 80335 München)

All day

  • Mestna Hiša
  • Longqiao
[ Mestna Hiša ]

建成于1718年,原为哥德风格,后因地震改为带有威尼斯灵感的巴洛克风格。市政厅一楼开放给大众参观。市政厅设有四个展览大厅,主要展示卢布尔雅那城市发展史,国际城际间合作等各类艺术展览。如果时间宽裕,可以观赏一下这些展览。

[ Longqiao ]

The dragon's four corners are decorated with bronze dragon statues. The dragon as the mascot of Ljubljana is the highest rate of appearance in Ljubljana. The bridge was built in 1900-1901 and was the first reinforced concrete structure in Ljubljana. It was also one of the largest reinforced concrete bridges in Europe at the time. At first he was called Emperor Franz. Joseph I bridged the bridge, and the original design of the bridgehead should be a flying lion instead of a dragon, and the architect Danimatić from Dalmatia gave the appearance of the Art Nouveau style of Long Bridge.

Breakfast Included
Ljubljana or nearby
D3
Day 3 Ljubljana Postojna Split
After breakfast, go to the [Postojna Cave] located near Ljubljana, the largest tourist cave in Europe and the most visited tourist attraction in Slovenia. Postojna Cave is the only karst cave with a railway, which was built more than 140 years ago. The unique tourist train will take you to the underground network of karst corridors, galleries and halls.Overnight near Split.
All day

  • Postojnska Caves
[ Postojnska Caves ]

波斯托伊纳溶洞是世界最长、最大溶洞之一。它位于斯洛文尼亚西南部喀斯特高原上,是当地一种十分机灵、没有眼睛的蝾螈(最像“龙”的动物),的藏身之地。洞长24千米,深入地下达200米。洞内套洞,有隧道相连,形成曲折幽深的山洞长廊。洞内到处是数不尽的石钟乳和石笋,千姿百态,并有可容千人的大厅。洞内还建有小铁路和电动游览车

Breakfast Included
Split or nearby
D4
Day 4 Split Dubrovnik
After breakfast, visit Split. Walking around this ancient city is like travelling through time, from antique-era Aspalathos to modern day Split. You will enjoy outstanding architecture, at the same time, Split will absorb you into its special state of mind. Visit [People's Square] it was the first inhabited part of Split outside the Diocletian Palace. [Diocletian Palace](optional) one of the best preserved monuments of the Roman architecture in the world, the palace and the city that was born within its walls was become part of UNESCO's World Heritage List. [Cathedral of Saint Domnius] is the Catholic cathedral in Split, is regarded as the oldest Catholic cathedral in the world that remains in use in its original structure, without near-complete renovation at a later date. Overnight near Dubrovnik.
All day

  • Diocletian Palace
[ Diocletian Palace ]

The Diocletian’s Palace is one of the most famous historical buildings in Split and one of the most important and preserved historical monuments on the Adriatic coastline. It is also preserved in the Mediterranean, Europe and the world. The most complete ruins of ancient Roman palaces, there are a large number of tourists visiting here every year. Established by the ancient Roman Emperor Diocletian in the early fourth century AD, it was the palace where Diocletian first retired and then supported the elderly. Residents in the vicinity of the city have come here to escape from the war and have carried out the necessary commercial trade. So far, there are still many restaurants and shops in the palace.

Breakfast Included
Dubrovnik or nearby
D5
Day 5 Dubrovnik Zadar
After breakfast, visit Dubrovnik, a unique medieval city surrounded by iconic walls and with the Adriatic sea, and the filming location of "Game of Thrones". Admire the [Franciscan Church and Monastery] and [Dubrovnik City Wall], and take a cruise(optional) to experience the beauty of Adriatic Sea and view[Banje Beach] from the distance. Overnight near Zadar.
All day

  • Banje Beach
  • Franciscan Monastery
  • Dubrovnik Walls
[ Banje Beach ]

Banje Beach is Dubrovnik's most famous beach, offering an excellent view of the old city walls and Lokrum Island, attracting visitors from all over the world. Walking on the cobbled beaches, the crystal clear water gently touches your feet, the beach is very suitable for sports, and the bar street next to it attracts young people to stop.

[ Franciscan Monastery ]

The Franciscan Monastery is located in the west of the Old Town and was built in 1317. It is a treasured cultural, artistic and historical heritage of Dubrovnik. The carved stone in the cloister complements the surrounding environment. A museum was set up in the monastery, divided into a pharmacy and a library. The former is one of the oldest similar pharmaceutical establishments in Europe and is still in use today; the latter is the most important ancient library in Croatia, with more than 1,200 precious manuscripts, 137 ancient books, 7 volumes of ancient church hymns and about More than 2,000 pieces of religious ceremonial objects and paintings are invaluable.

[ Dubrovnik Walls ]

The Dubrovnik Walls are defensive stone walls that surround the Old City. They have stood in the south of Croatia since the 7th century and are considered to be one of the greatest defense systems of the Middle Ages and have never been destroyed by the enemy. In 1979, the Old City of Dubrovnik and a large part of the city wall were included in the World Cultural Heritage List by UNESCO. Stroll through the walls of the Old Town and enjoy the perfect view.

Breakfast Included
Zadar or nearby
D6
Day 6 Zadar Plitvice Lakes Zagreb
After breakfast, proceed to Zadar, a historical city in Croatia. The Walls had several entrances, and one of the most impressive ones is the [Land Gate], main entrance into Zadar.The Gate is so special because it’s a symbol of famous historical moments that took place in the past era and hints at other numerous attractions that marked the rich history of Zadar. Go to [St.Donatus Church] to feel the glorious history of ancient Rome. Zadar is a proud owner of a unique blend of architecture and music, the world-famous [Sea Organ]. The sounds that the Sea Organ produces are a result of the release of sea energy, or rather waves and tides. Then visit the oldest and the largest national park in the Republic of Croatia- [The Plitvice Lakes]. Overnight near Zagreb.
All day

  • Plitvice Lake Park
  • Zadar city gate
  • Sea organ
[ Plitvice Lake Park ]

The most desirable lake, waterfall and wildlife habitat in Europe - Plitvice is known as the Plitvice Lakes National Park because of its main 16 lakes. Whether it is scenery or geological origin, the Plitvice Lakes group is very similar to Jiuzhaigou in China, so in China, it is often referred to as “European Jiuzhaigou”. The waterfall with the largest drop here is nearly 200 meters, and the smallest drop is only 2 meters. I don't know if it is the smallest waterfall in the world. Unlike the famous Great Falls, the rush is not a feature of the Plitvice Lakes waterfall. The feminine and quietness created by silk silk is the special feature here.

[ Zadar city gate ]

The gates of Zadar are the gates of the Venetians built in 1543, one of the landmarks of Zadar. The flying San Marco stone lion statue in the center of the city gate shows the origin of the royal family in Venice. Under the stone lion is the statue of the patron saint, guarding the history of Zadar

[ Sea organ ]

The world's unique sea organ, built in 2005, is a group of 70-meter-long waterfall ladders leading to the sea. It is equipped with 35 pipes of different caliber sizes and different slopes, which are issued by the impact of sea breeze and waves. sound. The unique Zalda "sea organ" in the world. The principle of vocalization is to place the music tube under the marble steps on the seashore, and use the movement of the waves to exert pressure on the air inside the tube to make a sound. Therefore, the player of the sea organ is a wave, it is nature.

Breakfast Included
Zagreb or nearby
D7
Day 7 Zagreb Salzburg
After breakfast, visit the capital of Croatia - Zagreb and admire the Gothic architecture - [Zagreb Cathedral]. Then depart for Salzburg, the birthplace of Wolfgang Amadeus Mozart, is dominated by churches, castles, and palaces. Its picturesque old town is a UNESCO World Heritage Site. [Fortress Hohensalzburg] Salzburg's landmark, is Central Europe’s largest intact fortress and offers fantastic views of the city. Take time out to visit [Mozart's Geburtshaus], the place where the genial composer. Another highlight is [Mirabell Palace & Gardens] with its splendid gardens built by the Baroque master builder Lukas von Hildebrandt. Also, [Getreidegasse] and [Salzburger Dom] is must-see. Overnight near Salzburg.
All day

  • Assumption Cathedral (Zagreb Cathedral)
  • Mirabell Garden
  • Mozart Square
  • Mozart House
[ Assumption Cathedral (Zagreb Cathedral) ]

The Assumption Cathedral, located in the heart of the Croatian capital of Zagreb, was destroyed in the 1880 earthquake and later rebuilt in 1899. The ruins include 13th-century frescoes, Renaissance backrest benches, marble altars and Baroque-style pulpit.

[ Mirabell Garden ]

This baroque garden with Roman sculptures, fountains, gardens and labyrinths was once the place where the heroine Maria took the children to sing "Do-Re-Mi" in the famous film "The Voice of Music".

[ Mozart Square ]

Mozart Square: King Ludwig I of Bavaria is an important advocate of the establishment of this square. He personally donated a large sum of money and also donated a marble base. Today this pedestal is housed in the Carolino Augustin Museum.

[ Mozart House ]

The place where the famous 18th century Austrian music master Mozart was born. The museum displays the violins, xylophones and pianos used by Mozart during his lifetime, music scores, letters, and blueprints for stage plays designed by himself.

Breakfast Included
Salzburg or nearby
D8
Day 8 Salzburg Hallstatt Munich Stuttgart
In the morning, set off for [Hallstatt], known as "the most beautiful town in Europe" and "the most beautiful lake in the world". It was listed as a "World Cultural Heritage" by UNESCO in 1997. Hallstatt is located in the Alps and surrounded by mountains and lakes. Stopover in Munich, Overnight near Stuttgart.

Munich Estimated Arrival: 15:00 Drop Off: North Gate of Munich Main Railway Station, opposite the road from Lufthansa Parking Station (Arnulfstraße 3, 80335 München)

All day

  • Hallstatt town
[ Hallstatt town ]

The small town of Hallstatt has a warm climate and is suitable for travel in all seasons. This lakeside town stands between steep slopes and jewel-like emerald lakes, with fairy-tale and beautiful homes.

Breakfast Included
Stuttgart or nearby
D9
Day 9 Stuttgart Heidelberg Paris
After breakfast, go to Heidelberg. Heidelberg is a city worth falling in love with. The dreamy, romantic setting around the [Old Bridge] and World-famous and the epitome of German romanticism - [Heidelberg castle]. In the centre of the Old Town is the [Marktplatz square], which boasts one of Heidelberg's many beautiful fountains, grand period houses, cafés and even more pretty little shops. Then return to Paris.

Paris Estimated Arrival: 20:00 Drop Off: Place d'Italie(KFC, 211-213 Boulevard Vincent Auriol, 75013 Paris)

All day

Note: The times shown above only serve as recommendations. The actual arrival time may be delayed due to a variety of force majeure circumstances, including bad weather, gridlock, accidents, festivals, events, riots, strikes, etc. We apologize about that. If you have other trip plans and need to take other transitions to get to other cities, please reserve at least three hours of extra time so as to avoid any issues with delayed travel. If you fail to arrange enough time while planning your trip, our company will not take into account any losses you encounter. We appreciate your understanding.


  • Heidelberg Castle
  • Alte Brücke
[ Heidelberg Castle ]

Heidelberg Castle is situated on the top of the King's throne, with many historical sites and historically expanded several times to form a mixture of Gothic, Baroque and Renaissance styles, a masterpiece of the German Renaissance. The main entrance of the castle is carved with armored warriors, the central garden has a fountain and four granite columns, surrounded by concert halls, glass halls and other buildings. Most of the rooms in the ancient city are open to visitors, and some well-preserved halls are still available for banquets and art performances. The “big barrel” and the large wine cellar that can store 220,000 liters of wine in the fort are the most attractive attractions in Heidelberg.

[ Alte Brücke ]

The ancient bridge of Heidelberg, also known as Karl-Theodor-Brucke, is located in Heidelberg, Germany. It was built in 1896 and has a history of more than 200 years.

Breakfast Included
Not Included
Price Explanation

What's included

(1)Coach

(2)Accommodation with breakfast(shared twin room)

(3)Chinese tour guide

 

What's Excluded

(1)Entrance Tickets: Guests can choose whether or not to participate according to their own wishes. The tour guide will arrange the tickets during the tour.

(2)Lunch and Dinner

(3)Tips to driver and guide

(4)Single room Supplement

(5)Additional costs due to force majeure such as traffic delays, strikes, weather, aircraft, machine failure, flight cancellation or change time.

(6)In-house laundry, hairdressing, telephone, fax, pay TV, drinks, alcohol and other personal consumption.

(7)Other items not included in the above "What's included".

 

Good to Know

(1)Special price for children:

2 adults with a child under 6 years old sharing a double room, children can enjoy a 65% discount on the bed. Children occupy the bed at the same price as adults. An adult has a child who is the same price as an adult.

(2)Bus front-row seat reservation, first come, first served:

There are only 16 seats in the front five rows of buses and 6 seats in the front two rows of minibuses. If we change to a 9-seat car, the fee will be refunded.

Recommended activity reference (at your own expense)
Must pay
City Permit and City Tax (Mandatory)(half price for 6- 12 years old;free for ≤5 years old)

30 €

Attraction tickets
Plitvice Lakes National Park

01 January – 31 March & 01 November – 31 December 10 €

01 April – 31 May & 01 October – 31 October 23,50 €

01 June – 31 August 40 €(valid until 4 p.m), 26,50 €(after 4 p.m.)

01 September – 30 September 40 €(valid until 3 p.m), 26,50 €(after 3 p.m.)

Postojna Cave Park

Year 2023 28,50 €

Chinese language Audio-guide 3,50 €(optional)

Year 2024:

29,90 €/adult

17,90 €/child(6-15 years old)

1 €/child(≤ 5 years old)

Chinese language Audio-guide 3,50 €(optional)

Diocletian's Cellars(The Diocletian Palace Substructures)

8.00€

Hohensalzburg Castle(ALL-INCLUSIVE TICKET)

17,40 €/adult

6,60 €/child (6-14 years old)

Extra self-paid program
Dubrovnik Boat Tour

20 €

Lunch and dinner fee
Chinese Lunch (Group Standard: 6 dishes and 1 soup)

15-20 €

Chinese Dinner (Group Standard: 6 dishes and 1 soup)

15-20 €

Local Specialty

25-35 €

Driver and guide tip
Tips per person per day for Guide

3 €

Tips per person per day for Driver

3 €

Plitvice Lakes National Park Official Guide Service

10 €

The above is only the reference price, if the price is adjusted, it will be subject to the announcement at that time.
For self-funded projects, please cooperate with and obey the tour guide's itinerary.
Guide
KAN-PE070724 07.07.2024 - 15.07.2024 Sheng Chen Has been brought to the group 209 times Positive rate: 89.7 % Tour guide evaluation>
KAN-PE280724 28.07.2024 - 05.08.2024 Sheng Chen Has been brought to the group 209 times Positive rate: 89.7 % Tour guide evaluation>
KAN-PE110824 11.08.2024 - 19.08.2024 Mengxi XIE Has been brought to the group 63 times Positive rate: 100.0 % Tour guide evaluation>
KAN-PE240824 24.08.2024 - 01.09.2024 Sheng Chen Has been brought to the group 209 times Positive rate: 89.7 % Tour guide evaluation>
Notes

In order to protect your rights and interests, please read carefully the following"Registration Instructions and Responsibilities for Travelers" . The "Registration Notices and Responsibilities for Travelers" are important issues provided by KaiYuan to outbound travelers. It's a part of the travel contract. KaiYuan reserves the right to interpret all contents of this website.

1. Registration process
When signing up through this site, please read carefully all terms and conditions published on our website. After submitting the order, we consider that you has confirmed and fully agreed with the terms and conditions announced by KaiYuan. If any participants of the group violated the rules which mentioned in the articles, all the consequences shall be borne by the violators.
(1) When registering, please fill in the registration form, including full name, gender, ID number, contact information, E-mail address, room requirement, boarding and leaving cities, etc. Please check information very carefully and make sure they are correct before submitting because KaiYuan is not responsible for any losses caused by your personal carelessness. After successful submission, you will receive an order confirmation E-mail from KaiYuan. We guaranteed that everyone has a seat. Please make payment while the order is still valid. If it is not paid in time, KaiYuan reserves the right to cancel your order without notice.
(2) Please pay 100% of the order amount within the validity period of the order once received E-mail notice. Due to limited seats of bus and hotel rooms, please pay timely.We will arranged your seats according to the time we receive your payments. Any transaction fee is borne by payer. After payment, please send payment receipt (Bank statements/ the screenshot of the successful transfer) to KaiYuan by email or fax.Please state your corresponding order number in the voucher. Our financial department will check your payments according to the receipt and order number.
(3) After receiving your payment, KaiYuan will confirm your order and send a confirmation E-mail. Another boarding notice E-mail will be sent 5 days before departure, including tour guide information, schedule, boarding and leaving locations, hotel information etc.If you do not receive the board notice,please contact customer services.
(4) According to your chosen room type,KaiYuan will arrange rooms first by same order number and then by same sex. If you are not willing to share room with others, you can choose to pay extra fee for single room guarantee. In some special circumstances, such as insufficient single rooms in high season or other uncontrollable reasons, which may cause changes in room type , please cooperate with our arrangement. If the participant chose wrong gender or room type, KaiYuan will make adjustment accordingly. However, the participant has to bear additional costs.
(5) If participants need to leave group early during trip for special reasons, they should sign "Statement of Voluntary Withdrawal from Group". Participants can get 16€per night refund (starting from tomorrow hotel) if hotel is not used. Other paid fee cannot be refunded. Please provide authentic information on health and identity during the registration and itinerary, fill in relevant information truthfully and perform legal procedures. The expenses and losses caused by personal reasons such as illness during the journey are borne by the participants themselves. Participants with special medical history (such as severe illness, incurable disease or infectious diseases) must be truthfully stated.KaiYuan reserves the right to cancel orders in view of the health status of participants or other reasons.
(6) For elder who are over 70 years old, they must be accompanied by a family participants and fill in"Senior Participant's Statement" before boarding. If they are not accompanied by their family and insist on signing up, KaiYuan reserves the right to refuse their orders. All the consequences caused by personal problems during the trip are responsible for themselves.
(7) If participants are pregnant, they must truthfully state when registering. In principle,it is not suggested for pregnant women to participate who has more than 24 weeks of pregnancy . If she insists on signing up, she must be accompanied by a family participants and fill out the "Pregnant Participant's Statement", but KaiYuan has the right to refuse according to the situation. If pregnant women has less than 24 weeks of pregnancy, she must be accompanied by a family participants as well and fill out "Pregnant Participant's Statement". KaiYuan also has the right to reject orders. All the consequences caused by personal problems during the trip are responsible for themselves.
(8) Children and juveniles under age 18 participating in the group must be accompanied by at least one adult who perform custody duties and responsible for their safety.The accompanying adult is responsible for all the consequences caused by the minors or themselves during the trip.
(9) Participants must ensure that all the information provided is accurate, especially ID information and phone number. All consequences caused by wrong information during the trip,for example, can't cross border successfully due to expiration of personal documents or visa does not meet inbound tourism regulations of relevant countries, tour guide is unable to contact the participants when wrong phone number provided in registration etc.,resulting in any extra expenses, those costs are borne by participants themselves.
(10) Please do not make any reservations such as air tickets, entrance tickets associated with the trip before the order is confirmed. If tickets were booked, but the registration for KaiYuan's trip was not successful, all losses are borne by the applicant.

2. Expense Explanation
Included:
(1) Experienced tour guide and driver.
(2) Air-conditioned bus or other means of transportation specified in the itinerary.
Note: We will arranges the vehicle according to the size of the team to ensure everyone has a seat. Baggage requirements: each person can have a carry-on bag and a big baggage (length add width and heights is not to exceed 158cm, and total weight must not exceed 23kg.)
(3) Accommodation: standard twin room(for 2 persons), NOT including accommodation on last day.
(4) Breakfast is included daily at the hotel.
Not included:
(1) Transportation costs to joining point. Additional costs due to force majeure such as traffic delays, strikes, weather, machine failure, flight cancellation or time change;
(2) Personal expenses in hotel, such as laundry, hairdressing, telephone, fax,TV, drinks, etc.
(3) Single room supplement;
(4) Tickets of attractions: your choice to buy or not. Tour guide will collect payment on spot.
(5) Lunch and Dinner are not covered. At own expense.
(6) Tips for driver and guide.
(7) Medical insurance, personal safety insurance and baggage insurance.
(8) All expenses after leaving the group.
(9) Other fees not stated in above section" Included".
KaiYuan reserves the right to final interpretation of other expenses not listed.
3. Discount and explanation:
(1) Special price for children: if a child(under age 6) travelling with 2 adults and sharing a double room, the child can enjoy a 35% discount! However, if the child takes another room, he/she can only pay full price as adult. Besides, if the child accompanied by only 1 adult,the child shall pay full price.
(2) For 3 or more people signing up together, each person can get 10€ discount!
(3) If not specially specified, coupons cannot be used on one-day tour or airport transfer.
(4) On one order, only one coupon can be used.
(5) 2 kinds of discounts cannot be used on one order. If several discounts satisfied one order at the same time, the highest discount applies.
4. Cancellation policy
(1) Cancellation of order:
In case of cancellation of orders, cancellation fees are charged according to the following policy:
- 31 days or longer prior to scheduled departure (31 days included), 5% of the total package rate will be charged.
- Between 30 and 15 days prior to scheduled departure(30 days included), 20% of the total package rate will be charged.
- Between 14 and 8 days prior to scheduled departure(14 days included), 50% of the total package will be charged.
- Within 7 days (7 days included), 100% of the total package rate will be charged.

(2) Change of order:
If a customer wishes to change any part of a booking, service fee will be charged.
- Up to 31 days prior to scheduled departure, no charge.
- Between 30 and 15 days prior to scheduled departure(30 days included), 10% of the total package rate will be charged.
- Between 14 and 8 days prior to scheduled departure (14 days included), 30% of the total package rate will be charged.
- Within 7 days, 100% of the total package rate will be charged.
*The total package rate include basic group fee and accommodation surcharge.
【Notes】:
In the case that you are not canceling the order, pre-group accommodation and accommodation on last day can be canceled or modified 7 days before the departure, but cannot be canceled or modified within 7 days. If you would like to stay one more night during the trip, we will charge hotel cost plus 5 €per person handling fee.
Regarding train tickets bought on our site, train tickets confirmation number are usually sent 3-5 days in advance ,whether you print the ticket or not, it cannot be canceled or modified within 48 hours before departure.Therefore if you would like to change train ticket, please contact us at least 3 days before departure. When ticket isn't issued,you can cancel or change it and you will be charged 5€ for change, 10€ for cancel. After ticket is issued, you cannot cancel or change .KaiYuan will not refund the train ticket fare you paid. Discounted groups cannot be canceled or modified.
【Notes】:
Participants who have special reasons and cannot join group on time, they can change to another group in future. Handling fee applies. Please refer to ”Change of order”.
If participants need to leave group early during trip for special reasons, they must sign "Statement of Voluntary Withdrawal from Group". Participants can get 16€per night refund (starting from tomorrow hotel) if hotel is not used. Other paid fees cannot be refunded.
The above situation must be based on written notice, otherwise it will be considered as giving up rights automatically. KaiYuan is not responsible for it.

5. Obligations of the participants
(1) Participants MUST NOT engage in any illegal activities during the trip.
(2) Participants SHALL NOT harm the interests of the state, society or other people's rights when exercising individual rights.
(3) Participants SHOULD obey public orders, respect local social ethics and customs. Uncivilized behaviors, like carving on walls and spitting, are prohibited.
(4) Try to acquire information needed for travel and improve awareness of self-protection. Participants can purchase travel accident insurance and other insurances by themselves. During the trip, please keep an eye on your luggage. We suggest carry valuables and ID documents with you.
(5) Please pay attention to the local weather and take care of children's safety during traveling.
(6) If participants wants to participate in some dangerous tourism projects ,including rock climbing, mountain climbing, rafting, diving, bungee jumping etc., any injuries, property losses or disputes should be borne by themselves. KaiYuan is not responsible for it.

6. Responsibility
(1) KaiYuan reserves the right to modify the place of accommodation, travel itinerary and schedule and attractions.
(2) Under unexpected changes such as insufficient number of participants, problems with ship, airline etc. that beyond KaiYuan's control, we have the right to change or cancel a trip.If the trip is canceled , we will refund all costs or recommend similar products. KaiYuan does not have responsibility for cancellation or alteration.
(3) If suffering disaster events such as social unrest, terrorist attack, epidemics, natural disasters, turmoil, murder, wars, as well as accidents caused by weather, traffic, strikes, etc.which is possible to seriously endanger participants,KaiYuan reserves the right to cancel or replace the trip before or after departure. KaiYuan has right to shorten or extend the journey as well. Any change will be notified in advance. The additional expenses or losses caused by those events and accidents are not related to KaiYuan.
(4) Please pay attention to self-safety, your belongings and luggage properly. If any loss or damage caused by careless, theft, robbery and so on during the trip, please inform the team leader and call the police timely. KaiYuan does not bear any legal responsibility.
(5) Participants must carry valid passports and certificates with them. If there is a problem with persoanl ID documents or passports, halfway exit is borne by participants. The remaining costs will not be refunded. If it affects normal course of other participants, the careless participants shall bear corresponding liability for compensation.
(6) Participants in group might suffer personal injury, financial loss by accident (due to entertainment, games or individual activities lead to illness, death, falling down,or participants' violation of Kaiyuan’s treaty). The relevant responsibilities and expenses shall all be borne by the participants themselves. KaiYuan shall not be responsible for the loss of such casualties or property damage. If it caused loss to KaiYuan, the participants shall bear the liability for compensation.
(7) When participants not following the rules, hindering normal activities or hurt others’ interests deliberately, KaiYuan's team leader has the right to cancel his trip, and costs paid will not be refunded. There is nothing to do with KaiYuan after participants leaving the group.
(8) The marked time and kilometers in this page is for reference. The actual arrival time might be delayed due to all kinds of force majeure causes such as weather, traffic jam, traffic accidents, holiday events, riots and strikes. Please bear with us if such cases occurred. If you have following schedule after group, we strongly advise to reserve at least 3 hours ahead,to any avoid inconvenience caused by delayed travel. KaiYuan is not responsible for any loss of your own schedule because you have not reserved enough spare time.

7. Overseas Travel Safety Instructions and Other Precautions
In order to protect your interests to the full extent, please read carefully the following "Overseas Travel Safety Notices and Other Precautions".
(1) Tips
➢ Some attractions have student discounts. Students are advised to bring student ID cards.
➢ European countries have different standards for plugs (eg Italian and Swiss plugs are different from German plugs), please bring your own different socket adapters.
➢ For safety reasons, most car dealers require children to occupy their own seats regardless of age. However, most buses do not have a separate child safety seat. Parents with children under the age of 3 can prepare child safety seat themselves. There is no guarantee that your safety seats can be installed on coaches.
(2) Safety Instructions
Clothes
➢ The weather is changeable.So we advise to carry rain gear and warm clothes with you.
➢ Please take good care of your property and baggage. KaiYuan is not responsible for any loss or theft.
➢ Clearly fill in the name and contact on the baggage for identification. When lost baggage is found, it is convenient to return to you.Call policeman to retrieve a report paper. If it is not found in the end, the report paper must be retained to claim compensation from the relevant institution like insurance company.
Food
➢ Breakfast is included in the hotel. Lunch and dinner is on participant’s own expense. Participants are recommended to bring water and dry food with them in case of emergency.
➢ Do not drink unclean water. Do not eat unsanitary or unpleasant smell food.
➢ Do not accept cigarettes, food or drinks from strangers.
➢ Please bring common medicines with you. Participants with long-term illness should carry medical records for emergency use. Do not take the medicines provided by others at will.
➢ KaiYuan does not provide alcohol. Participants who like to drink should strictly control their alcohol consumption during the journey. If there is financial losses or personal injuries caused by drinking ,the responsible person shall bear all responsibility.
Accommodation:
➢ Most hotels do not provide daily necessities such as toothbrushes, toothpaste, slippers, kettles, etc. Please bring your own daily necessities.
➢ During exhibition or other major events, KaiYuan reserves the right to change hotel without notice.
➢ Most triple rooms are a large bed plus a small bed.Two adults and one child under age 14 are allowed in a triple room.
➢ According to your chosen room type,KaiYuan will arrange rooms first by same order number and then by same sex. If you are not willing to share room with others, you can choose to pay extra fee for single room guarantee. In some special circumstances, such as insufficient single rooms in high season or other uncontrollable reasons, which may cause changes in room type , please cooperate with our arrangement. If the participant chose wrong gender or room type, KaiYuan will make adjustment accordingly. However, the participant has to bear additional costs.
➢ Please keep your valuables along with you. Do not put them in the hotel. Do not carry a lot of cash, expensive watches or jewelry with you. Please keep your passports and identification documents with you.
➢ Please take good care of your belongings and luggage. KaiYuan is not responsible for any loss or theft.
➢ Please do not smoke in hotel room. Any damage, loss or penalty by hotel will be borne by smokers.
➢ Please read safety instructions of hotel after checking in. Check if windows of the room can be opened, and the location of the fire-fighting supplies, familiarize yourself with safe exits of the hotel, the location of the safety stairs and the safe escaping route.
➢ Please check if the hotel is equipped with all necessary supplies. If there is any damage, please report to attendant or reception immediately.
➢ Don't tell strangers your room location. Don't let strangers in your room. Lock the door entering and leaving the room. Make sure door locked and windows are closed before sleep.
On and off:
➢ All participants of the group must gather on time and start on time. Please arrive at the pick-up point 15 minutes in advance. The bus cannot wait. Fail to join group at agreed time and place is regarded as automatic giving up. The cost is not refundable.
➢ The time on the website is estimated. The specific boarding and pick-up time is subject to change and will be notified by our tour guides. In case of traffic jams or other special circumstances, the bus cannot arrive at the pick-up place on time. We will notify you ahead.Please be patient.
➢ We have three types of buses: 49 seater big bus, 19 seater medium bus, and 9 seater minibus. Given limited space in the baggage compartment of the bus, it is recommended not to carry too much luggage when travelling. KaiYuan arranges vehicles according to size of group and guarantees one person one seat.
➢ In order to avoid overcrowding in front of the attractions, bus parking lot in most places is far from the attractions. Drivers are not allowed to park at random. Sometimes location of getting on and off is far from the attraction. We thank you for your understanding.
Bus safety tips:
➢ Do not smoke in the bus.
➢ Do not bring prohibited items.
➢ Do not on damage any objects in the bus.
➢ During temporary stop, please obey tour guide’s instruction and do not stay away.
➢ Please carry personal valuables and important ID documents with you. Do not leave them in bus.
➢ If the bus breaks down midway,KaiYuan will quickly make remedial measures. Please cooperate with guide. We thank you for your understanding.

Other Notices and Precautions
➢ Please comply with local laws.
➢ Be sure to bring your relevant documents and valid passport with you.
➢ When participating in group activities, please follow the instructions of the tour guide to ensure safety.
➢ Before participating in high-risk activities, you must make sure you are in good health.Follow safety guidelines of the activities, such as wearing a life jacket, wearing a seat belt, wearing appropriate or designated clothing.
➢ Do not participate in activities that are suspected of being illegal.
➢ Pay attention to warning signs, such as do not feed animals in the park.

 

Feedback
  • QIU **

    2 people in tour

    Tour Guide: Mengxi XIE [ Experienced 63 Rating 100.0% ] Driver:

    贴心,认真,很好

    Date of review:17.06.2024 19:28         Purchased product: KAN-PE160424 (16.04.2024 -- 24.04.2024)

  • WU **

    1 people in tour

    Tour Guide: Mengxi XIE [ Experienced 63 Rating 100.0% ] Driver:

    满意

    Date of review:17.06.2024 19:28         Purchased product: KAN-PE160424 (16.04.2024 -- 24.04.2024)

  • Shum **

    2 people in tour

    Tour Guide: Mengxi XIE [ Experienced 63 Rating 100.0% ] Driver:

    很安全。

    Date of review:17.06.2024 19:28         Purchased product: KAN-PE160424 (16.04.2024 -- 24.04.2024)

  • MA **

    1 people in tour

    Tour Guide: Sheng Chen [ Experienced 209 Rating 89.7% ] Driver: Krzysztof Zielinski

    Participate in 9-Day Balkan Peninsula (From Paris) with good travel reviews

    Date of review:17.06.2024 19:28         Purchased product: KAN-PE301223 (30.12.2023 -- 07.01.2024)

  • LO **

    2 people in tour

    Tour Guide: Mengxi XIE [ Experienced 63 Rating 100.0% ] Driver: Edward Talarek

    非常感谢謝導。他非常有耐心等候和講解。

    Date of review:17.06.2024 19:28         Purchased product: KAN-PE071023 (07.10.2023 -- 15.10.2023)

  • LAM **

    2 people in tour

    Tour Guide: Mengxi XIE [ Experienced 63 Rating 100.0% ] Driver: Edward Talarek

    满意

    Date of review:17.06.2024 19:28         Purchased product: KAN-PE071023 (07.10.2023 -- 15.10.2023)

  • ZHANG **

    2 people in tour

    Tour Guide: Mengxi XIE [ Experienced 63 Rating 100.0% ] Driver: Edward Talarek

    很棒的导游与司机,为老年团友考虑周到,服务热情。

    Date of review:17.06.2024 19:28         Purchased product: KAN-PE071023 (07.10.2023 -- 15.10.2023)

  • WANG **

    2 people in tour

    Tour Guide: Mengxi XIE [ Experienced 63 Rating 100.0% ] Driver: Edward Talarek

    谢导的服务热情周到,处处为游客着想,是一名优秀的导游。

    Date of review:17.06.2024 19:28         Purchased product: KAN-PE071023 (07.10.2023 -- 15.10.2023)

  • LU **

    2 people in tour

    Tour Guide: Mengxi XIE [ Experienced 63 Rating 100.0% ] Driver: Edward Talarek

    谢导解说详细,住宿膳食安排妥当,司机师傅开车稳当,太棒了,非常愉快的一次旅行

    Date of review:17.06.2024 19:28         Purchased product: KAN-PE071023 (07.10.2023 -- 15.10.2023)

  • LI **

    6 people in tour

    Tour Guide: Mengxi XIE [ Experienced 63 Rating 100.0% ] Driver: Edward Talarek

    Participate in 9-Day Balkan Peninsula (From Paris) with good travel reviews

    Date of review:17.06.2024 19:28         Purchased product: KAN-PE071023 (07.10.2023 -- 15.10.2023)

  • Kwan **

    3 people in tour

    Tour Guide: Mengxi XIE [ Experienced 63 Rating 100.0% ] Driver: Edward Talarek

    Excellent guide, help us to resolve problems and take care of group members. Very good Driver too.

    Date of review:17.06.2024 19:28         Purchased product: KAN-PE071023 (07.10.2023 -- 15.10.2023)

  • Chen Miau **

    1 people in tour

    Tour Guide: Mengxi XIE [ Experienced 63 Rating 100.0% ] Driver: Edward Talarek

    導遊謝孟熹真是太棒啦!各個方面都非常稱職又專業!全團的團友都對他稱讚有加!司機先生也很棒!這真是一趟非常愉快的旅遊

    Date of review:17.06.2024 19:28         Purchased product: KAN-PE071023 (07.10.2023 -- 15.10.2023)

  • CAO **

    1 people in tour

    Tour Guide: Mengxi XIE [ Experienced 63 Rating 100.0% ] Driver: Edward Talarek

    第五次参加KaiYuan一安赛尔团游,要特别点赞谢导,专业素养高,讲解详尽,完整,知识点多。带团耐心,周到,既能把控全程节奏,又能顾及团员感受,让大家有一个美好的体验。驾驶员也很棒,技术熟练,親切友好!

    Date of review:17.06.2024 19:28         Purchased product: KAN-PE071023 (07.10.2023 -- 15.10.2023)

  • liu **

    1 people in tour

    Tour Guide: Mengxi XIE [ Experienced 63 Rating 100.0% ] Driver: Edward Talarek

    非常满意谢导!

    Date of review:17.06.2024 19:28         Purchased product: KAN-PE071023 (07.10.2023 -- 15.10.2023)

  • GUAN **

    2 people in tour

    Tour Guide: Mengxi XIE [ Experienced 63 Rating 100.0% ] Driver: Arkadiusz Michalak

    旅游景点不虚此行,谢孟熹导游知识储备丰富,讲解引人入胜,非常喜欢这次巴尔干半岛之游。

    Date of review:17.06.2024 19:28         Purchased product: KAN-PE190823 (19.08.2023 -- 27.08.2023)

Q&A

Questions previously answered may have different answers due to many reasons: season (date and year of travel), rates, availability, etc. Please contact us for more information. Online Chat

  • Q.: 4月16日 會出團嗎? 3人可否睡同間房? 不想多付單人房, 台灣人 如何付款最方便? 信用卡付款要多支付費用?
    Question Time: 26.02.2024 23:12

    A.: has been replied with Email

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