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Northern Europe-6 days [NO. 687]

D1 Hamburg Copenhagen Helsingborg D2 Helsingborg Stockholm Helsinki (overnight cruise) D3 Helsinki Stockholm (overnight cruise) D4 Stockholm Karstad D5 Karlstad Oslo Gothenburg D6 Gothenburg Helsingborg Helsingor Hamburg
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  • Overview
  • Itinerary
  • Price Explanation
  • Guide
  • Notes
  • Feedback( 1100 )
  • Q&A
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Route: Northern Europe-6 days [ Europe ]

Departure: Hamburg Time: Collection time: 8:45 pm Time: 9:00 pm Location: Hamburg Main Station East Exit (Kirchenallee 49, 20099 Hamburg, Deutschland)
Copenhagen Time: On the group time: 14:30 On the group location: Marina Park mermaid statue (Langelinie, 2100 København Ø, Denmark) contact the t

End: Hamburg , Helsingborg , Helsingør

Outline: Hamburg-Copenhagen-Helsingborg-Stockholm-Helsinki-Stockholm-Karstad-Oslo-Göteborg-Helsingborg-Helsinger-Hamburg

Discounts: Special rate for children: if a child(under age 6 ) travelling with 2 adults and sharing a double room, the child can enjoy a 35% discount!!
(*However, if the child takes another room, he/she can only pay full price as adult. Besides, if the child accompanied by only 1 adult,the child shall pay full price.)

Early birds deal: if you saw a date labeled with “Early Birds”, you can get following discounts:
40 days prior to departure, € 30 off !
30 days prior to departure, € 20 off !
20 days prior to departure, € 10 off !

Attractions overview
  • Amalienborg Palace
  • Pier park
  • Stockholm City Hall
  • Stockholm Old Town
  • Cathedral Square
  • Underground rock church
  • Marina Market
  • Sibelius Park
  • Stockholm Royal Palace
  • Vigeland Sculpture Park
  • Oslo City Hall
  • Akershus Castle
  • Vaasa Shipwreck Museum
Tour Overview
  • European Star Hotel Standard Double Room (Breakfast included)

  • 5 Joining Points

  • Comfortable Bus/Coach

  • Meals See Itinerary Introduction for more details about meal

  • English-speaking tour guide

  • --

Itinerary
D1
Day 1 Hamburg Copenhagen Helsingborg
Departing from Hamburg in the morning, we headed to the famous fairytale capital - Copenhagen. For the first time, I experienced the scenery of Northern Europe. I saw the charm of the bronze statue of [The Pier Park] and the "Little Mermaid". It was quiet and elegant, but with a touch of sadness in my eyes. Then visit the main palace of the Danish royal family, the classical architecture - [Amerinburg Palace]. Stay in Helsingborg or the surrounding hotel in the evening.
Hamburg Hamburg, Collection time: 8:45 pm Time: 9:00 pm Pick-up location: Hamburg main train station east exit (Kirchenallee 49, 20099 Hamburg, Deutschland) Copenhagen Copenhagen, gathering time: 14:15, the regiment Time: 14:30 on the group location: Pier Park Mermaid (Langelinie, 2100 København Ø, Denmark)
All day

*Because cruise booking requires accurate guest name, gender, birthday and passport number information, please fill in the order and fill in the form accurately, otherwise you will not be able to book

The whole choice of single rooms does not include cabin accommodation for single rooms, the cabin defaults to four people inside the cabin, there may be heterosexual housing, if you need to upgrade, you need to pay extra, the price can be found at your own expense. If the number of upgrades is not met, the difference will be replenished.

To learn more about cruise cabin facilities, please visit   Https://virtualtour.tallink.com/silja-symphony/ . Some groups use Viking cruises.


  • Pier park
  • Amalienborg Palace
[ Pier park ]

Denmark is known as the fairy tale kingdom. The mermaid statue in the pier park is the daughter of Andersen’s fairy tale sea.

[ Amalienborg Palace ]

The Royal Palace of Denmark, the Amalienborg Palace, is located on the shore of the Orson Strait in the eastern part of Copenhagen. The Amerinburg Palace is the main palace of the Danish royal family. It consists of four palaces and was built between 1754 and 1760.

Breakfast: Self-service lunch: self-pay dinner: at your own expense
Hotels in or around Helsingborg
D2
Day 2 Helsingborg Stockholm Helsinki (overnight cruise)
After breakfast, proceed to the hotel for a visit to Stockholm. Located in the heart of the city, on the shores of Lake Mälaren, the Stockholm City Hall looks like a cruise ship in the sea. The [Old Town of Stockholm] is another scene. The mottled church, the narrow cobblestone path, with the thick coffee fragrance floating in the air, strolling in the old town, you will feel as if time has slowed down. In the evening, we headed to the pier and took a cruise to Helsinki to stay overnight.
All day

*The tour guide will adjust the tour order of Stockholm on the 2nd and 4th days according to the actual situation.


  • Stockholm City Hall
  • Stockholm Old Town
[ Stockholm City Hall ]

The Stockholm City Hall was built in 1911 and is located on the shores of Lake Mälaren in the heart of the Swedish capital. It is the image and representative of Stockholm and the office of the city's municipal council.

[ Stockholm Old Town ]

The history of the Old Town dates back to the 13th century. The city has medieval alleys, round stone streets and ancient buildings, influenced by the North Germanic style. Since Sweden has no wars for 200 years, the old city is relatively well preserved.

Breakfast: Lunch at the hotel: self-pay dinner: at your own expense
Overnight in Stockholm to Helsinki Cruises (the default four-person cabin in the cruise ship, there may be a heterosexual house)
D3
Day 3 Helsinki Stockholm (overnight cruise)
After breakfast, arrive at Helsinki Marina at approximately 09:55 in the morning to visit [Cathedral Square]. Later, we were in the [Sibelius Park] Otaru, in the [Underground Rock Church] felt a kind of quiet and deep hidden in the city. Look at the [Dock Market] people to come and experience the most authentic Finnish style. In the evening, we returned to the dock and took a cruise back to Stockholm to stay overnight. (The whole choice of single rooms does not include cabin accommodation for single rooms, the cabin defaults to four-person cabin, there may be heterosexual housing. If you need to upgrade, you need to pay extra, the price can be found at your own expense. If you do not meet the upgrade number, you need to make up the difference)
All day

 


  • Underground rock church
  • Cathedral Square
  • Marina Market
  • Sibelius Park
[ Underground rock church ]

The rock church was carved out of a whole rock. Standing outside the church, it was a huge rock. The roof of the church is supported by 100 radial beams and columns, and is inlaid with clear glass, so you don't feel underground. Because the hall is ring-shaped, the sound is very good, suitable for small bands and a cappella ensemble performances.

[ Cathedral Square ]

The cathedral is the most famous building in Helsinki, located on the Parliament Square, a Lutheran church. Built in 1852, the Helsinki Cathedral is an exquisite structure with extraordinary ambience and is the essence of Finnish architectural art. On the square in front of the cathedral stands a bronze statue of Tsar Alexander II, built in 1894, to commemorate his extensive autonomy in Finland.

[ Marina Market ]

Here you will find a variety of suede, reindeer skins, crafts made from antlers, colourful fresh fruits and vegetables and flowers that bring inspiration to this calm city. The various flavors of the cuisine on the square give the foodies a reason to visit here!

[ Sibelius Park ]

Sibelius Park is located in the north-west of the city centre of Helsinki, Finland. The park is green and verdant. In this memorable park, there are two statues, in addition to an abstract figure resembling an organ composed of 600 steel pipes, and a master's head sculpture. These two romantic statues are the works of the famous Finnish female sculptor Eila Hiltunen (born 1922).

Breakfast: Cruise Breakfast Lunch: Self-pay dinner: at your own expense
Overnight in Helsinki for Stockholm cruises (the default four-person cabin for cruise ships, there may be a heterosexual house)
D4
Day 4 Stockholm Karstad
After breakfast, arrive at Stockholm Terminal at approximately 9:30. Returning to Stockholm again, if you are still not satisfied with it, you can choose to visit VASA Shipwreck Museum at your own expense to experience the ups and downs experienced by this century-old ship. Of course, there is also a [Stockholm Palace] that cannot be missed, and the Royal Guard Changing Ceremony at noon. The city of Stockholm is more aware of her beauty from the water. You can also experience its beauty by taking a [Stockholm Cruise]. After bidding farewell to Stockholm, we stayed at or near Karlstad. *The tour guide will adjust the tour order of Stockholm on the 2nd and 4th days according to the actual situation.
All day

*The tour guide will adjust the tour order of Stockholm on the 2nd and 4th days according to the actual situation.


  • Stockholm Royal Palace
  • Vaasa Shipwreck Museum
[ Stockholm Royal Palace ]

It is the largest royal palace still in use in the world. In the palace you can visit a variety of gold and silver jewellery, exquisite utensils, and exquisite murals and reliefs in the palace. In addition, the guard changing ceremony in front of the palace has become one of the famous tourist attractions.

[ Vaasa Shipwreck Museum ]

The 17th century battleship - Vasa, which was picked up from the sea floor, was displayed in the pavilion. Although the history of sailing is very short, the Swedes are still regarded as national treasures, because they present the technology and art of Swedish shipbuilding in the seventeenth century, especially the wood carving skills on board are still very exciting.

Breakfast: Cruise Breakfast Lunch: Self-pay dinner: at your own expense
Hotels in or near Karlstad
D5
Day 5 Karlstad Oslo Gothenburg
After breakfast, we crossed the border and came to Norway's capital, Oslo. Visit the [Villeland Sculpture Park] named after the famous Norwegian sculptor Gustav Welland, and the magnificent city hall has fine relief murals. The Akershus Castle, which stands in the sea, overlooks the Oslo City Hall and the entire city centre of Oslo. Ending the Oslo tour, we set off to stay in Gothenburg or its surroundings.
All day

  • Oslo City Hall
  • Vigeland Sculpture Park
  • Akershus Castle
[ Oslo City Hall ]

The Oslo City Hall is the awarding place for the annual Nobel Peace Prize. From the outside, it looks like a slightly serious government office building, but after entering, the walls of the memorial hall are full of beautiful murals depicting Norwegian history and mythology.

[ Vigeland Sculpture Park ]

The Welland Sculpture Park is named after the famous sculptor Gustav Vigeland, which has 192 sculptures and a total of 650 statues. The central idea of all the statues in the Welland Sculpture Park focuses on a theme - "life", which shows people from birth to death, giving visitors a lot of life enlightenment, so it is also called "life journey park".

[ Akershus Castle ]

Akershus Castle is a majestic castle standing on the edge of the Cape Aker. It was designed and built by King Novo V of Norway in 1300 to resist foreign aggression. It is one of the most representative buildings in the Middle Ages. Today, castles are often used to entertain foreign guests. Visitors can experience the history of Oslo here, as well as overlooking the whole of Oslo.

Breakfast: Lunch at the hotel: self-pay dinner: at your own expense
Hotels in or around Gothenburg
D6
Day 6 Gothenburg Helsingborg Helsingor Hamburg
After breakfast, we will leave for Hamburg and the trip ends. (About 10:45 to Helsingborg Pier, about 11:15 to Helsingor Pier, arrive at Hamburg Main Train Station at about 18:30)
All day

The time marked on this page is the reference time. The actual arrival time may be delayed due to various force majeure reasons such as weather, traffic jams, traffic accidents, holiday events, riots, etc. Please forgive me. If you need to follow other itineraries to other cities, we strongly recommend that you reserve at least 3 hours of free time to avoid delays in travel delays. Our company is not responsible for any loss of your own scheduled trips due to the absence of sufficient spare time. Please understand.


Breakfast: Lunch at the hotel: self-pay dinner: at your own expense
Price Explanation
Cost includes
  • Round-trip coach
  • 2 night cruise fee (default 4 person cabin, upgrade price increase)
  • Hotel accommodation fees listed in the itinerary
  • Hotel standard 2 person room
  • Local Chinese tour guide service
  • Special price for children: 2 adults with a child under 6 years old sharing a double room, children can enjoy a 65% discount on the bed. Children occupy the bed at the same price as adults. An adult has a child who is the same price as an adult.
Self-care expenses
  • Additional costs due to force majeure such as traffic delays, strikes, weather, aircraft, machine failure, flight cancellation or change time.
  • In-house laundry, hairdressing, telephone, fax, pay TV, drinks, alcohol and other personal consumption.
  • Other items not included in the above "Cost included".
  • Single room.
  • (1) Tickets for self-funded attractions: Guests can choose whether or not to participate according to their own wishes. After the tour tickets are collected, the tour guides will be charged.
    (2) Lunch Dinner: Guests can choose to have a group meal or choose local cuisine.
    (3) Each guest is required to set a minimum of 3 Euros per driver and guide for each day.
Recommended activity reference (at your own expense)
Sightseeing ticket price
VASA Shipwreck Museum (free for under 18 years old) 16€
Stockholm City Hall 25€

(including Chinese explanation and navigation)

Stockholm cruise 20€
Underground rock church 3€
Additional self-funded items
* Cabin upgrade fee (if the number of upgrades is not met, the difference will be charged)
Cruise dinner 38 € (12-17 years old to 17 euros, 6-11 years old to 12 euros, free for 1-5 years old)
Single cabin 256€/person
Two cabin 132€/person
Triple cabin 66€/person
Quadruple cabin with sea view 76€/person
Triple cabin with sea view 136€/person
Two cabins with sea view 186€/person
Single cabin with sea view 336€/person
Lunch and dinner fee
Chinese lunch (standard group meal: five dishes and one soup) 20,00€
Chinese dinner (standard group meal: five dishes and one soup) 20,00€
Swedish meatballs 18,00€
Driver and guide tip
Each guest is required to make a minimum tip to the driver every day. 3,00€
Each guest is required to set a minimum tip for the guide per day. 3,00€
The above is only the reference price, if the price is adjusted, it will be subject to the announcement at that time.
For self-funded projects, please cooperate with and obey the tour guide's itinerary.
Guide
Notes

In order to protect your rights and interests, please read carefully the following"Registration Instructions and Responsibilities for Travelers" . The "Registration Notices and Responsibilities for Travelers" are important issues provided by KaiYuan to outbound travelers. It's a part of the travel contract. KaiYuan reserves the right to interpret all contents of this website.

1. Registration process
When signing up through this site, please read carefully all terms and conditions published on our website. After submitting the order, we consider that you has confirmed and fully agreed with the terms and conditions announced by KaiYuan. If any participants of the group violated the rules which mentioned in the articles, all the consequences shall be borne by the violators.
(1) When registering, please fill in the registration form, including full name, gender, ID number, contact information, E-mail address, room requirement, boarding and leaving cities, etc. Please check information very carefully and make sure they are correct before submitting because KaiYuan is not responsible for any losses caused by your personal carelessness. After successful submission, you will receive an order confirmation E-mail from KaiYuan. We guaranteed that everyone has a seat. Please make payment while the order is still valid. If it is not paid in time, KaiYuan reserves the right to cancel your order without notice.
(2) Please pay 100% of the order amount within the validity period of the order once received E-mail notice. Due to limited seats of bus and hotel rooms, please pay timely.We will arranged your seats according to the time we receive your payments. Any transaction fee is borne by payer. After payment, please send payment receipt (Bank statements/ the screenshot of the successful transfer) to KaiYuan by email or fax.Please state your corresponding order number in the voucher. Our financial department will check your payments according to the receipt and order number.
(3) After receiving your payment, KaiYuan will confirm your order and send a confirmation E-mail. Another boarding notice E-mail will be sent 5 days before departure, including tour guide information, schedule, boarding and leaving locations, hotel information etc.If you do not receive the board notice,please contact customer services.
(4) According to your chosen room type,KaiYuan will arrange rooms first by same order number and then by same sex. If you are not willing to share room with others, you can choose to pay extra fee for single room guarantee. In some special circumstances, such as insufficient single rooms in high season or other uncontrollable reasons, which may cause changes in room type , please cooperate with our arrangement. If the participant chose wrong gender or room type, KaiYuan will make adjustment accordingly. However, the participant has to bear additional costs.
(5) If participants need to leave group early during trip for special reasons, they should sign "Statement of Voluntary Withdrawal from Group". Participants can get 16€per night refund (starting from tomorrow hotel) if hotel is not used. Other paid fee cannot be refunded. Please provide authentic information on health and identity during the registration and itinerary, fill in relevant information truthfully and perform legal procedures. The expenses and losses caused by personal reasons such as illness during the journey are borne by the participants themselves. Participants with special medical history (such as severe illness, incurable disease or infectious diseases) must be truthfully stated.KaiYuan reserves the right to cancel orders in view of the health status of participants or other reasons.
(6) For elder who are over 70 years old, they must be accompanied by a family participants and fill in"Senior Participant's Statement" before boarding. If they are not accompanied by their family and insist on signing up, KaiYuan reserves the right to refuse their orders. All the consequences caused by personal problems during the trip are responsible for themselves.
(7) If participants are pregnant, they must truthfully state when registering. In principle,it is not suggested for pregnant women to participate who has more than 24 weeks of pregnancy . If she insists on signing up, she must be accompanied by a family participants and fill out the "Pregnant Participant's Statement", but KaiYuan has the right to refuse according to the situation. If pregnant women has less than 24 weeks of pregnancy, she must be accompanied by a family participants as well and fill out "Pregnant Participant's Statement". KaiYuan also has the right to reject orders. All the consequences caused by personal problems during the trip are responsible for themselves.
(8) Children and juveniles under age 18 participating in the group must be accompanied by at least one adult who perform custody duties and responsible for their safety.The accompanying adult is responsible for all the consequences caused by the minors or themselves during the trip.
(9) Participants must ensure that all the information provided is accurate, especially ID information and phone number. All consequences caused by wrong information during the trip,for example, can't cross border successfully due to expiration of personal documents or visa does not meet inbound tourism regulations of relevant countries, tour guide is unable to contact the participants when wrong phone number provided in registration etc.,resulting in any extra expenses, those costs are borne by participants themselves.
(10) Please do not make any reservations such as air tickets, entrance tickets associated with the trip before the order is confirmed. If tickets were booked, but the registration for KaiYuan's trip was not successful, all losses are borne by the applicant.

2. Expense Explanation
Included:
(1) Experienced tour guide and driver.
(2) Air-conditioned bus or other means of transportation specified in the itinerary.
Note: We will arranges the vehicle according to the size of the team to ensure everyone has a seat. Baggage requirements: each person can have a carry-on bag and a big baggage (length add width and heights is not to exceed 158cm, and total weight must not exceed 23kg.)
(3) Accommodation: standard twin room(for 2 persons), NOT including accommodation on last day.
(4) Breakfast is included daily at the hotel.
Not included:
(1) Transportation costs to joining point. Additional costs due to force majeure such as traffic delays, strikes, weather, machine failure, flight cancellation or time change;
(2) Personal expenses in hotel, such as laundry, hairdressing, telephone, fax,TV, drinks, etc.
(3) Single room supplement;
(4) Tickets of attractions: your choice to buy or not. Tour guide will collect payment on spot.
(5) Lunch and Dinner are not covered. At own expense.
(6) Tips for driver and guide.
(7) Medical insurance, personal safety insurance and baggage insurance.
(8) All expenses after leaving the group.
(9) Other fees not stated in above section" Included".
KaiYuan reserves the right to final interpretation of other expenses not listed.
3. Discount and explanation:
(1) Special price for children: if a child(under age 6) travelling with 2 adults and sharing a double room, the child can enjoy a 35% discount! However, if the child takes another room, he/she can only pay full price as adult. Besides, if the child accompanied by only 1 adult,the child shall pay full price.
(2) For 3 or more people signing up together, each person can get 10€ discount!
(3) If not specially specified, coupons cannot be used on one-day tour or airport transfer.
(4) On one order, only one coupon can be used.
(5) 2 kinds of discounts cannot be used on one order. If several discounts satisfied one order at the same time, the highest discount applies.
4. Cancellation policy
(1) Cancellation of order:
In case of cancellation of orders, cancellation fees are charged according to the following policy:
- 31 days or longer prior to scheduled departure (31 days included), 5% of the total package rate will be charged.
- Between 30 and 15 days prior to scheduled departure(30 days included), 20% of the total package rate will be charged.
- Between 14 and 8 days prior to scheduled departure(14 days included), 50% of the total package will be charged.
- Within 7 days (7 days included), 100% of the total package rate will be charged.

(2) Change of order:
If a customer wishes to change any part of a booking, service fee will be charged.
- Up to 31 days prior to scheduled departure, no charge.
- Between 30 and 15 days prior to scheduled departure(30 days included), 10% of the total package rate will be charged.
- Between 14 and 8 days prior to scheduled departure (14 days included), 30% of the total package rate will be charged.
- Within 7 days, 100% of the total package rate will be charged.
*The total package rate include basic group fee and accommodation surcharge.
【Notes】:
In the case that you are not canceling the order, pre-group accommodation and accommodation on last day can be canceled or modified 7 days before the departure, but cannot be canceled or modified within 7 days. If you would like to stay one more night during the trip, we will charge hotel cost plus 5 €per person handling fee.
Regarding train tickets bought on our site, train tickets confirmation number are usually sent 3-5 days in advance ,whether you print the ticket or not, it cannot be canceled or modified within 48 hours before departure.Therefore if you would like to change train ticket, please contact us at least 3 days before departure. When ticket isn't issued,you can cancel or change it and you will be charged 5€ for change, 10€ for cancel. After ticket is issued, you cannot cancel or change .KaiYuan will not refund the train ticket fare you paid. Discounted groups cannot be canceled or modified.
【Notes】:
Participants who have special reasons and cannot join group on time, they can change to another group in future. Handling fee applies. Please refer to ”Change of order”.
If participants need to leave group early during trip for special reasons, they must sign "Statement of Voluntary Withdrawal from Group". Participants can get 16€per night refund (starting from tomorrow hotel) if hotel is not used. Other paid fees cannot be refunded.
The above situation must be based on written notice, otherwise it will be considered as giving up rights automatically. KaiYuan is not responsible for it.

5. Obligations of the participants
(1) Participants MUST NOT engage in any illegal activities during the trip.
(2) Participants SHALL NOT harm the interests of the state, society or other people's rights when exercising individual rights.
(3) Participants SHOULD obey public orders, respect local social ethics and customs. Uncivilized behaviors, like carving on walls and spitting, are prohibited.
(4) Try to acquire information needed for travel and improve awareness of self-protection. Participants can purchase travel accident insurance and other insurances by themselves. During the trip, please keep an eye on your luggage. We suggest carry valuables and ID documents with you.
(5) Please pay attention to the local weather and take care of children's safety during traveling.
(6) If participants wants to participate in some dangerous tourism projects ,including rock climbing, mountain climbing, rafting, diving, bungee jumping etc., any injuries, property losses or disputes should be borne by themselves. KaiYuan is not responsible for it.

6. Responsibility
(1) KaiYuan reserves the right to modify the place of accommodation, travel itinerary and schedule and attractions.
(2) Under unexpected changes such as insufficient number of participants, problems with ship, airline etc. that beyond KaiYuan's control, we have the right to change or cancel a trip.If the trip is canceled , we will refund all costs or recommend similar products. KaiYuan does not have responsibility for cancellation or alteration.
(3) If suffering disaster events such as social unrest, terrorist attack, epidemics, natural disasters, turmoil, murder, wars, as well as accidents caused by weather, traffic, strikes, etc.which is possible to seriously endanger participants,KaiYuan reserves the right to cancel or replace the trip before or after departure. KaiYuan has right to shorten or extend the journey as well. Any change will be notified in advance. The additional expenses or losses caused by those events and accidents are not related to KaiYuan.
(4) Please pay attention to self-safety, your belongings and luggage properly. If any loss or damage caused by careless, theft, robbery and so on during the trip, please inform the team leader and call the police timely. KaiYuan does not bear any legal responsibility.
(5) Participants must carry valid passports and certificates with them. If there is a problem with persoanl ID documents or passports, halfway exit is borne by participants. The remaining costs will not be refunded. If it affects normal course of other participants, the careless participants shall bear corresponding liability for compensation.
(6) Participants in group might suffer personal injury, financial loss by accident (due to entertainment, games or individual activities lead to illness, death, falling down,or participants' violation of Kaiyuan’s treaty). The relevant responsibilities and expenses shall all be borne by the participants themselves. KaiYuan shall not be responsible for the loss of such casualties or property damage. If it caused loss to KaiYuan, the participants shall bear the liability for compensation.
(7) When participants not following the rules, hindering normal activities or hurt others’ interests deliberately, KaiYuan's team leader has the right to cancel his trip, and costs paid will not be refunded. There is nothing to do with KaiYuan after participants leaving the group.
(8) The marked time and kilometers in this page is for reference. The actual arrival time might be delayed due to all kinds of force majeure causes such as weather, traffic jam, traffic accidents, holiday events, riots and strikes. Please bear with us if such cases occurred. If you have following schedule after group, we strongly advise to reserve at least 3 hours ahead,to any avoid inconvenience caused by delayed travel. KaiYuan is not responsible for any loss of your own schedule because you have not reserved enough spare time.

7. Overseas Travel Safety Instructions and Other Precautions
In order to protect your interests to the full extent, please read carefully the following "Overseas Travel Safety Notices and Other Precautions".
(1) Tips
➢ Some attractions have student discounts. Students are advised to bring student ID cards.
➢ European countries have different standards for plugs (eg Italian and Swiss plugs are different from German plugs), please bring your own different socket adapters.
➢ For safety reasons, most car dealers require children to occupy their own seats regardless of age. However, most buses do not have a separate child safety seat. Parents with children under the age of 3 can prepare child safety seat themselves. There is no guarantee that your safety seats can be installed on coaches.
(2) Safety Instructions
Clothes
➢ The weather is changeable.So we advise to carry rain gear and warm clothes with you.
➢ Please take good care of your property and baggage. KaiYuan is not responsible for any loss or theft.
➢ Clearly fill in the name and contact on the baggage for identification. When lost baggage is found, it is convenient to return to you.Call policeman to retrieve a report paper. If it is not found in the end, the report paper must be retained to claim compensation from the relevant institution like insurance company.
Food
➢ Breakfast is included in the hotel. Lunch and dinner is on participant’s own expense. Participants are recommended to bring water and dry food with them in case of emergency.
➢ Do not drink unclean water. Do not eat unsanitary or unpleasant smell food.
➢ Do not accept cigarettes, food or drinks from strangers.
➢ Please bring common medicines with you. Participants with long-term illness should carry medical records for emergency use. Do not take the medicines provided by others at will.
➢ KaiYuan does not provide alcohol. Participants who like to drink should strictly control their alcohol consumption during the journey. If there is financial losses or personal injuries caused by drinking ,the responsible person shall bear all responsibility.
Accommodation:
➢ Most hotels do not provide daily necessities such as toothbrushes, toothpaste, slippers, kettles, etc. Please bring your own daily necessities.
➢ During exhibition or other major events, KaiYuan reserves the right to change hotel without notice.
➢ Most triple rooms are a large bed plus a small bed.Two adults and one child under age 14 are allowed in a triple room.
➢ According to your chosen room type,KaiYuan will arrange rooms first by same order number and then by same sex. If you are not willing to share room with others, you can choose to pay extra fee for single room guarantee. In some special circumstances, such as insufficient single rooms in high season or other uncontrollable reasons, which may cause changes in room type , please cooperate with our arrangement. If the participant chose wrong gender or room type, KaiYuan will make adjustment accordingly. However, the participant has to bear additional costs.
➢ Please keep your valuables along with you. Do not put them in the hotel. Do not carry a lot of cash, expensive watches or jewelry with you. Please keep your passports and identification documents with you.
➢ Please take good care of your belongings and luggage. KaiYuan is not responsible for any loss or theft.
➢ Please do not smoke in hotel room. Any damage, loss or penalty by hotel will be borne by smokers.
➢ Please read safety instructions of hotel after checking in. Check if windows of the room can be opened, and the location of the fire-fighting supplies, familiarize yourself with safe exits of the hotel, the location of the safety stairs and the safe escaping route.
➢ Please check if the hotel is equipped with all necessary supplies. If there is any damage, please report to attendant or reception immediately.
➢ Don't tell strangers your room location. Don't let strangers in your room. Lock the door entering and leaving the room. Make sure door locked and windows are closed before sleep.
On and off:
➢ All participants of the group must gather on time and start on time. Please arrive at the pick-up point 15 minutes in advance. The bus cannot wait. Fail to join group at agreed time and place is regarded as automatic giving up. The cost is not refundable.
➢ The time on the website is estimated. The specific boarding and pick-up time is subject to change and will be notified by our tour guides. In case of traffic jams or other special circumstances, the bus cannot arrive at the pick-up place on time. We will notify you ahead.Please be patient.
➢ We have three types of buses: 49 seater big bus, 19 seater medium bus, and 9 seater minibus. Given limited space in the baggage compartment of the bus, it is recommended not to carry too much luggage when travelling. KaiYuan arranges vehicles according to size of group and guarantees one person one seat.
➢ In order to avoid overcrowding in front of the attractions, bus parking lot in most places is far from the attractions. Drivers are not allowed to park at random. Sometimes location of getting on and off is far from the attraction. We thank you for your understanding.
Bus safety tips:
➢ Do not smoke in the bus.
➢ Do not bring prohibited items.
➢ Do not on damage any objects in the bus.
➢ During temporary stop, please obey tour guide’s instruction and do not stay away.
➢ Please carry personal valuables and important ID documents with you. Do not leave them in bus.
➢ If the bus breaks down midway,KaiYuan will quickly make remedial measures. Please cooperate with guide. We thank you for your understanding.

Other Notices and Precautions
➢ Please comply with local laws.
➢ Be sure to bring your relevant documents and valid passport with you.
➢ When participating in group activities, please follow the instructions of the tour guide to ensure safety.
➢ Before participating in high-risk activities, you must make sure you are in good health.Follow safety guidelines of the activities, such as wearing a life jacket, wearing a seat belt, wearing appropriate or designated clothing.
➢ Do not participate in activities that are suspected of being illegal.
➢ Pay attention to warning signs, such as do not feed animals in the park.

8. Payment Instructions
Payment method:
You can choose bank transfer, credit card, cash or online payment. We accept dollars, euros and RMB.
Please note:
All payments have to be done before trip. We do not accept onboard cash payment.
(1) Bank transfer:
Please transfer to designated account. Any service fee generated by bank is borne by the payer.
(2) Online Payment:
Our system will send an Email with payment links after order submitted. You can either pay by credit card or debit card.
Please note:
l Credit card payment requires 2% additional service fee.
l If it is not your credit card, please provide the cardholder's signature and order number.
(3) Cash payment
Cash payment can only be paid to KaiYuan office. Please make a phone call in advance to make sure we are open on the day.

Global Customer Services: 0049-89-38038800
E-mail: travel@kaiyuan.de
Fax: 0049-89-416159030
Office Address: Erika-Mann-Str. 21, 80636 Munich, Germany

Company Account
Bank: Deutsche Bank
Account Name: KaiYuan GmbH
IBAN: DE27700700240511296601
BIC / SWIFT-Code: DEUTDEDBMUC
Bank Address:Deutsche Bank, Schwanthaler Strasse 32 ,80336 Munich, Germany


You can also pay RMB to following accounts:
Account Name:北京开元周游国际旅行社股份有限公司
Bank: Industrial and Commercial Bank of China
Account Number: 0200004209200013508

Alipay Pay:
Account Name: 北京开元周游国际旅行社股份有限公司
Account: cn@kaiyuan.de

OR
Open AliPay and scan QR code as below. Please state your order number.



WeChat pay:
Open WeChat and scan QR code as below. Please state your order number.

 

 

Feedback
  • HUA **

    2 people in tour

    Tour Guide: Peng Zhang [ Experienced 1 Rating 100.0% ] Driver: Bogdan Sałek

    客服对应及时,游轮体验真的是太棒了,游轮自助餐,早餐都很好,一共坐了六次船,连普通的渡轮体验也别有一番风味,渡轮上也有餐厅免税店。车城也不赶,每个景点时间充足,导游在时间允许的情况下,还带我们游览了行程外的夏宫,酒店很舒服房间大,都有供暖,自助早餐种类丰富,导游张鹏服务很好,穿衣带伞提醒的面面俱到。简单北欧4国的初步了解能体验到这种程度相当满意,绝对五星好评。

    Date of review:23.09.2021 20:25         Purchased product: BO301219 (30.12.2019 -- 04.01.2020)

  • CUI **

    3 people in tour

    Tour Guide: Peng Zhang [ Experienced 1 Rating 100.0% ] Driver: Bogdan Sałek

    玩的很不错 了解了很多知识 看到了很多建筑 文化 导游很好!很负责

    Date of review:23.09.2021 20:25         Purchased product: BO301219 (30.12.2019 -- 04.01.2020)

  • li **

    5 people in tour

    Tour Guide: Meng Zhang [ Experienced 176 Rating 98.7% ] Driver: Piotr Badowski

    非常好,特别是张猛导游。

    Date of review:23.09.2021 20:25         Purchased product: BO271219B (27.12.2019 -- 01.01.2020)

  • ZHANG **

    1 people in tour

    Tour Guide: Meng Zhang [ Experienced 176 Rating 98.7% ] Driver: Mariusz Skwara

    张猛导游认真负责,细致周到,无微不至,讲解娓娓道来,让我一个没去过北欧的人对北欧有了接地气的认识,非常感谢他一路的照顾。

    Date of review:23.09.2021 20:25         Purchased product: BO211219 (21.12.2019 -- 26.12.2019)

  • CHEN **

    1 people in tour

    Tour Guide: Peng Zhang [ Experienced 1 Rating 100.0% ] Driver: Bogdan Sałek

    满分100,99分给张导。 人帅心善,不可多得啊

    Date of review:23.09.2021 20:25         Purchased product: BO301219 (30.12.2019 -- 04.01.2020)

  • CHANG **

    1 people in tour

    Tour Guide: Chao Peng [ Experienced 183 Rating 98.0% ] Driver: Mariusz Skwara

    第一次參加團體旅行,以前一直都是自助旅行,所以一開始有點猶豫不決,擔心結果會與期待有落差。沒想到擔心都是多餘的!行程的安排以及節奏的掌控都很專業,一切都歸功於潘導遊的用心與熱情!如果之前點評的一樣,潘導的文化素養以及知識面都是作家級等級,但是最重要的是他對旅行以及歷史、地理等的熱情會傳染!讓你也對造訪的地區有更深的認識與情愫。以前我自助旅行的時候,常要花很多時間做功課,了解旅行地最新流行的時事及歷史故事,好讓我對造訪的城市像是見一個好久不見的老朋友。而潘導就像移動的解說機,不但傳遞給你知識,更煽動起你去見這個「老朋友」的熱情。 團的行程安排很適宜,有一些自費項目但是沒有強迫消費。我認為加上如此專業的解說以及專業的行程安排,這個團實在是不能再值了!朋友看到我拍的照片之後真的已經開始問我團的報名方式,我自己有時間也會再想參加其他地點的團,當然潘導是一大亮點,如果是他帶的團就更超值了!

    Date of review:23.09.2021 20:25         Purchased product: BO271219 (27.12.2019 -- 01.01.2020)

  • GUO **

    4 people in tour

    Tour Guide: Chao Peng [ Experienced 183 Rating 98.0% ] Driver: Jaroslaw DRYGAS

    彭导人太好了 … 很热情也很幽默!全程都很为旅客着想,行程安排的比较合理。 邮轮也太好玩了 非常难忘。我们是几个学生一起出来,司机和导游都热心,虽然路上车程很多,行程紧凑 但是适合学生党出来,几天可以逛很多景点 好评!下次还会来~

    Date of review:23.09.2021 20:25         Purchased product: BO211219B (21.12.2019 -- 26.12.2019)

  • ZHANG **

    1 people in tour

    Tour Guide: Chao Peng [ Experienced 183 Rating 98.0% ] Driver: Jaroslaw DRYGAS

    非常推荐的一条线路,在紧凑的时间里体验到了北欧的历史与美景,也第一次乘坐了邮轮。一路上的住宿十分干净整洁,早餐都很丰盛。必须要提到的是导游对这些国家的历史文化非常了解,一路上除了欣赏美景也可以了解到很多人文知识。

    Date of review:23.09.2021 20:25         Purchased product: BO211219B (21.12.2019 -- 26.12.2019)

  • FAN **

    1 people in tour

    Tour Guide: Chao Peng [ Experienced 183 Rating 98.0% ] Driver: Jaroslaw DRYGAS

    去之前挺担心质量的,怕跟别人合住遇到奇葩。但是最终结果非常满意,认识了很多新的小伙伴,导游很细心负责,圣诞期间没有开门的店还帮我们提前订了餐,虽然北欧价格比较贵但是味道都不错而且每餐都很饱。总之很开心的一趟行程。

    Date of review:23.09.2021 20:25         Purchased product: BO211219B (21.12.2019 -- 26.12.2019)

  • MOU **

    2 people in tour

    Tour Guide: Chao Peng [ Experienced 183 Rating 98.0% ] Driver: Jaroslaw DRYGAS

    导游David超级无敌好 感觉是一本移动的欧洲历史书 希望以后还有机会一起旅行 爱了爱了♥️

    Date of review:23.09.2021 20:25         Purchased product: BO211219B (21.12.2019 -- 26.12.2019)

  • Zhao **

    2 people in tour

    Tour Guide: Chao Peng [ Experienced 183 Rating 98.0% ] Driver: Mariusz Skwara

    这次旅行很满意,一路自然景观尽收眼底,导游人帅很友好,这次旅行还交到了新朋友,总之这是一次难忘的经历。

    Date of review:23.09.2021 20:25         Purchased product: BO271219 (27.12.2019 -- 01.01.2020)

  • Wei **

    4 people in tour

    Tour Guide: Meng Zhang [ Experienced 176 Rating 98.7% ] Driver: Piotr Badowski

    导游很棒,日程紧张有序

    Date of review:23.09.2021 20:25         Purchased product: BO271219B (27.12.2019 -- 01.01.2020)

  • ZHAO **

    1 people in tour

    Tour Guide: Meng Zhang [ Experienced 176 Rating 98.7% ] Driver: Piotr Badowski

    打卡团非常适合打卡游的我,每个首都的重要景点都去了。 路程虽然长但路上张导的讲解很丰富全面使得路程也变得充实。 游轮是本次团的亮点,载客3000人的游轮上应有尽有,show很精彩。 我是单人出行,本来以为会很孤单,没想到认识了很多小伙伴,包括导游。这次经历甚至让我喜欢上了单人旅行,让我有了更多机会去认识不同的人。

    Date of review:23.09.2021 20:25         Purchased product: BO271219B (27.12.2019 -- 01.01.2020)

  • MU **

    1 people in tour

    Tour Guide: Meng Zhang [ Experienced 176 Rating 98.7% ] Driver: Mariusz Skwara

    张猛导游是一位非常优秀的导游,而且有耐心又平易近人,我很开心能跟着他一起也学到好多。他一路尽心尽力尽职尽责,而且考虑的非常周全,也很照顾团员们的感受,善于倾听,知识储备也非常丰富,对知识和景点都有自己独到的见解。真是有幸能遇到这样的一位导游!

    Date of review:23.09.2021 20:25         Purchased product: BO211219 (21.12.2019 -- 26.12.2019)

  • cao **

    2 people in tour

    Tour Guide: Meng Zhang [ Experienced 176 Rating 98.7% ] Driver: Mariusz Skwara

    Participate in Northern Europe-6 days with good travel reviews

    Date of review:23.09.2021 20:25         Purchased product: BO211219 (21.12.2019 -- 26.12.2019)

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