Route: Orange Line [ Europe ]
Departure:
Barcelona Time: Departure Time: 8:30; Address: Barcelona main SANTS station
Valencia Time: Departure Time: 8:00; Address: Valencia hotel
Granada Time: Departure Time: 8:30; Address: hotel
Malaga Time: Departure Time: 10:30; Address: Av. Cervantes, 4 29016 Málaga
Sevilla Time: Departure Time: 8:30; Address: Sevilla Santa Justa(41007, Calle Joaquin Morales y Torres, 41003 Sevilla)
Lisbon Time: Departure Time: 8:30; Address: the Mosteiro dos Jerónimos
Toledo Time: Departure Time: 8:30; Address:Hotel
Zaragoza Time: Departure Time: 14:00; Basilica de Nuestra Se ora del Pilar
Madrid Time: Departure Time: 8:30; Address: Plaza de España in Madrid(Plaça Espanya, 08015 Barcelona)
End: Valencia , Granada , Malaga , Sevilla , Lisbon , Toledo , Madrid , Barcelona , Valencia , Granada , Malaga , Sevilla , Lisbon , Toledo , Madrid , Barcelona
Outline: Barcelona - Valencia - Granada - Malaga - Sevilla - Lisbon - Toledo - Madrid - Zaragoza - Barcelona
Discounts:
Special rate for children: if a child(under age 6 ) travelling with 2 adults and sharing a double room,
the child can enjoy a 35% discount!!
(*However, if the child takes another room, he/she can only pay full price as adult. Besides, if the child accompanied by only 1 adult,the child shall pay full price.)
4 Stars hotel
25 Joining Points
Comfortable Bus/Coach
Meals See Itinerary Introduction for more details about meal
English-speaking tour guide
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NOTICE:
Due to limited tickets, please book tickets online in advance if you wish to visit Sagrada Familia: 9:30 am. On Sundays, please book 10:30 am ticket.
Link:https://tickets.sagradafamilia.org/site/SagradaFamilia/
Please contact the tour leader before purchasing the ticket. The guider may adjust the time of visit according to the actual situation.
Note:
Due to limited tickets of the Alhambra Palace. We recommend you to book your tickets online one month in advance if you wish to visit the palace.Estimated visit time: 17:00.
Ticket booking: https://tickets.alhambra-patronato.es/en/
It is better to book earlier in high season in case it is sold out.
The Alhambra, also known as the "Red Fort", is the representative of the Arabian palace courtyard, located on the Sierra Nevada outside Granada. As a building that combines Islamic architecture and horticulture, the Alhambra was selected by UNESCO as a World Heritage Site in 1984.
Arrival City:
Sevilla; Time: 19:30; Address: Plaza de España
(According to the actual itinerary)
Cathedral of Vitoria, once the largest religious building in the Christian world, has been chosen as a World Heritage Site. The great navigator Columbus finally slept in Seville, and his coffin was buried in the Cathedral of Seville.
The Royal Palace of Seville is the oldest royal palace in Europe and was chosen as a World Heritage Site in 1987. The palace was built in the Middle Ages, first as a Moorish castle, and later a blend of Islamic, Christian and Gothic styles, reflecting the architectural style of the Andalucía region. In addition to the building, the palace's garden is also a mixture of Arabic and Gothic styles, which is very worth seeing. It is also the location of the palace garden of the Martel family in Dorn in the TV series "Game of Thrones".
Seville is a historical city. Its prosperity and decline have enriched the rise and fall of the Spanish Empire. The Plaza of Spain is the most easily confirmed building in Seville, the epitome of the Moorish renaissance architecture.
Malaga Castle is another outstanding embodiment of Islamic civilization. Built on the hills of Mount Brabarra, the Malaga Castle is a great location for Malaga’s landmarks and bird's eye view of the beach. There are many Muslim-style porches, pavilions, gardens and courtyards in the castle.
Arrival City:
Lisbon; Arrive at 19:30; Address: the Mosteiro dos Jerónimos or Torre de Belém
(According to the actual itinerary)
On April 25th the bridge spanned the Tejo River, connecting Lisbon with Almad, on the other side, with a total length of 2277.64 meters. When the bridge was opened to traffic on August 6, 1966, it was called Ponte Salazar. After the revolution, the Dianthus flower revolution was changed to the current name.
The Jeronimo Monastery was built more than 100 years after the heyday of Portugal and is the most magnificent and magnificent building in Portugal. The monastery is a perfect combination of Gothic and Renaissance. It is called the “treasure” of Manuel architecture in later generations and cannot be transcended and copied.
The nautical monument, located near the Belém Tower in Lisbon, was built to commemorate the 500th anniversary of the death of the navigator Henrique o Navegador (1394~1460). It is shaped like a ship with a giant sail. The monument is engraved with statues of Henry and 80 other sailors. The person standing on the bow is Henry, then his assistant is Gama, and on both sides are some voyagers who are accompanying the departure. The famous generals, missionaries and scientists in the history of Portugal are quite powerful in commemoration of Portugal's glorious history of pioneering the ocean for 300 years.
Belém Tower is both a testimony to the glorious history of Portugal and a famous landmark in Lisbon. Built in 1500, the tower is more like an old castle, built entirely of white marble. Together with the Jeronimo Monastery, it is rated as one of the world's cultural heritage and one of Portugal's seven wonders.
Arrival City:
Toledo; Arrive at 19:30; Address: Hotel or Attractions in Toledo.
(According to the actual itinerary)
Toledo was governed by Arab Moors, Christianity, Judaism, Islam, and Romans, thus leaving a mark of different eras. The buildings in the city cover Gothic, Moorish, Baroque and neoclassical churches, and the monasteries, royal palaces, temples, city walls, stone bridges, and houses are well preserved. It is a living treasure house of multicultural art. In 1986, it was awarded the title of “Human Cultural Heritage City” by the United Nations.
The famous building in the ancient city, when the Cathedral of Toledo was preferred, the cathedral was built in 1226 and was not completed until the end of the 15th century, which lasted for hundreds of years. The huge, complex, exquisite and rich structure of the cathedral building decoration project is evident.
The westernmost point of the entire Eurasia. People built a lighthouse and a cross to the ocean on the cliffs of Cabo da Roca. On the tablet, there is a famous saying in Portuguese: "Onde a terra acaba eo mar começa". Cabo Roca has been rated by Internet users as one of the "50 most worthwhile places in the world."
Arrival City:
Madrid; Arrive at 18:30; Address: Estadio Santiago Bernabéu
(According to the actual itinerary)
Puerta del Sol is located in the centre of Madrid and is semi-circular with 10 streets extending radially outwards. The Security Bureau building is a prominent building in the square, a neoclassical palace-style building from the end of the 18th century. After its completion, it served as the central post office, army headquarters and political department of Madrid. Puerta del Sol is a historic square and a place that reflects the customs of Madrid.
Gran Vía is a gorgeous upscale shopping street in the heart of the Spanish capital, Madrid, east of Alcala (close to Cibeles Square) and west to Plaza de España. This lively street is one of the most important shopping areas in the city, with a large number of hotels and large cinemas, and is known for its large buildings.
The magical story of the Bernabeu Stadium makes the history of the stadium's Real Madrid team a natural success. It was named the best club of the century by FIFA in 2000. Forever superstars such as Stefano, Puskas, Butragueno, Ronaldo, Raul and Zidane are all on the sacred grassland of the Bernabeu, with its famous white stripes.
A large square and popular tourist destination in the heart of Madrid, on the western end of Gran Vía. The Royal Palace of Madrid is not far from the south side of the square. At the center of the square is the Miguel de Cervantes monument, including the Cervantes stone carving above, the Don Quixote and the Sanctuary Pansha bronze statue in front, and the two statues representing Don Quixote's true love. Stone statues: the ordinary village of Aunta Rothenso and the beautiful Dulcinea Del Toboso.
Second only to the Palace of Versailles and Vienna's Schönbrunn Palace, the third largest palace in Europe. It is one of the most preserved and beautiful palaces in the world. The palace has a square structure and is magnificent. The palace houses numerous gold and silver utensils and paintings, porcelain, tapestries and other royal items. It is a representative cultural relic of Bourbon and is one of the best in the European palaces. Now, the palace has been turned into a museum for visitors to visit.
This square was built by Philip III in 1619 and has a unique square square. It is 128 meters in width and 94 meters in length and is surrounded by a 4-storey building. In the middle of the square is the equestrian statue of Philip III. After three years of construction, it experienced three fires and was rebuilt. It was completed in 1953 and formed what we now see.
Arrival City:
Barcelona; Arrive at 19:30-20:00; Address: Barcelona Sants Railway Station
(According to the actual itinerary)
In order to have a smooth tour, tour guide has the right to adjust the order of sightseeing according to the actual situation and the place of accommodation. We ask for your understanding.
The marked time and kilometers in this page is for reference. The actual arrival time might be delayed due to all kinds of force majeure causes such as weather, traffic jam, traffic accidents, holiday events, riots and strikes. Please bear with us if such cases occurred. If you have following schedule after group, we strongly advise to reserve at least 3 hours ahead,to any avoid inconvenience caused by delayed travel. KaiYuan is not responsible for any loss of your own schedule because you have not reserved enough spare time.
The sacred and magnificent Baroque cave-style Catholic cathedral, the splendid dome of the dome, the towering spires, the finest works of art are decorated with altars carved by plaster by the famous Spanish sculptor Fument in the 16th century.
Alhaferia Palace is the best Islamic period in Spain, and its style is different from that of Granada's Alhambra and Córdoba's mosque. It was built for the enjoyment of Muslim rulers and was built in the 11th century.
Expense description:
Included:
1)Experienced tour guide and driver.
2)Air-conditioned bus or other means of transportation specified in the itinerary.
Note: We will arranges the vehicle according to the size of the team to ensure everyone has a seat. Baggage requirements: each person can have a carry-on bag and a big baggage (length add width and heights is not to exceed 158cm, and total weight must not exceed 23kg.)
3)Accommodation: standard twin room(for 2 persons), NOT including accommodation on last day.
4)Breakfast is included daily at the hotel.
1)Transportation costs to joining point. Additional costs due to force majeure such as traffic delays, strikes, weather, machine failure, flight cancellation or time change;
2)Personal expenses in hotel, such as laundry, hairdressing, telephone, fax,TV, drinks, etc.
3)Single room supplement.
4)Tickets of attractions: your choice to buy or not. Tour guide will collect payment on spot.
5)Lunch and Dinner are not covered.
6)Tips for driver and guide.
7) Medical insurance, personal safety insurance and baggage insurance.
8) All expenses after leaving the group.
9)Hotel prices:
Barcelona:€50 per person per night single room:€80;
Valencia:€45 per person per night single room:€70;
Granada:€38 per person per night single room:€60;
Sevilla:€38 per person per night single room:€60;
Lisbon:€50 per person per night single room:€80;
Toledo:€38 per person per night single room:€60;
Madrid:€38 per person per night single room:€60
10)Other fees not stated in above section" Included".
Recommended activities (Optional Items)
Sightseeing ticket price |
|
Toledo City tax(mandatory) |
Adults:10€; Children (6-12 years old):5€; Children under 5yrs are free. |
La Sagrada Família |
20€,ticket only 26€,with audio guide (Since January 2019, separate tickets without audio guide can only be accessed after 2pm. |
Alhambra |
General visit: 14€, Garden ticket 7€ |
Catedral de Sevilla (stop ticket sales at 15:30 on Saturday) |
9,00€(5€for seniors over 65 years old) |
Royal Alcázar of Seville |
11.5€( 1€ service surcharge bought online) |
Flamingo Show(Seville or other cities) |
60€ per person |
Palacio Real de Madrid |
10,00€ |
La Alcazaba |
3.5€(1.5€ for seniors over 65 years old) |
Lunch and dinner fee |
|
Seafood buffet lunch |
15,00-20,00€ |
Seafood buffet dinner |
15,00-20,00€ |
Tips for drivers and tour guides |
|
For Driver |
2€ per person per day |
For Guide |
5€ per person per day |
The above price is only for reference. If price changed,please pay according to the adjusted price. |
XP140623 | 14.06.2023 - 20.06.2023 | Tao Zuo | Has been brought to the group 36 times | Positive rate: 99.2 % | Tour guide evaluation> |
---|---|---|---|---|---|
XP210623 | 21.06.2023 - 27.06.2023 | Mingzhou Wan | Has been brought to the group 27 times | Positive rate: 100.0 % | Tour guide evaluation> |
XP280623 | 28.06.2023 - 04.07.2023 | Mingzhou Wan | Has been brought to the group 27 times | Positive rate: 100.0 % | Tour guide evaluation> |
XP190723 | 19.07.2023 - 25.07.2023 | Jing Ma | Has been brought to the group 57 times | Positive rate: 100.0 % | Tour guide evaluation> |
XP260723 | 26.07.2023 - 01.08.2023 | Jing Ma | Has been brought to the group 57 times | Positive rate: 100.0 % | Tour guide evaluation> |
XP160823 | 16.08.2023 - 22.08.2023 | Hong Weng | Has been brought to the group 42 times | Positive rate: 99.5 % | Tour guide evaluation> |
XP230823 | 23.08.2023 - 29.08.2023 | Tao Zuo | Has been brought to the group 36 times | Positive rate: 99.2 % | Tour guide evaluation> |
XP300823 | 30.08.2023 - 05.09.2023 | Tao Zuo | Has been brought to the group 36 times | Positive rate: 99.2 % | Tour guide evaluation> |
In order to protect your rights and interests, please read carefully the following"Registration Instructions and Responsibilities for Travelers" . The "Registration Notices and Responsibilities for Travelers" are important issues provided by KaiYuan to outbound travelers. It's a part of the travel contract. KaiYuan reserves the right to interpret all contents of this website.
1. Registration process
When signing up through this site, please read carefully all terms and conditions published on our website. After submitting the order, we consider that you has confirmed and fully agreed with the terms and conditions announced by KaiYuan. If any participants of the group violated the rules which mentioned in the articles, all the consequences shall be borne by the violators.
(1) When registering, please fill in the registration form, including full name, gender, ID number, contact information, E-mail address, room requirement, boarding and leaving cities, etc. Please check information very carefully and make sure they are correct before submitting because KaiYuan is not responsible for any losses caused by your personal carelessness. After successful submission, you will receive an order confirmation E-mail from KaiYuan. We guaranteed that everyone has a seat. Please make payment while the order is still valid. If it is not paid in time, KaiYuan reserves the right to cancel your order without notice.
(2) Please pay 100% of the order amount within the validity period of the order once received E-mail notice. Due to limited seats of bus and hotel rooms, please pay timely.We will arranged your seats according to the time we receive your payments. Any transaction fee is borne by payer. After payment, please send payment receipt (Bank statements/ the screenshot of the successful transfer) to KaiYuan by email or fax.Please state your corresponding order number in the voucher. Our financial department will check your payments according to the receipt and order number.
(3) After receiving your payment, KaiYuan will confirm your order and send a confirmation E-mail. Another boarding notice E-mail will be sent 5 days before departure, including tour guide information, schedule, boarding and leaving locations, hotel information etc.If you do not receive the board notice,please contact customer services.
(4) According to your chosen room type,KaiYuan will arrange rooms first by same order number and then by same sex. If you are not willing to share room with others, you can choose to pay extra fee for single room guarantee. In some special circumstances, such as insufficient single rooms in high season or other uncontrollable reasons, which may cause changes in room type , please cooperate with our arrangement. If the participant chose wrong gender or room type, KaiYuan will make adjustment accordingly. However, the participant has to bear additional costs.
(5) If participants need to leave group early during trip for special reasons, they should sign "Statement of Voluntary Withdrawal from Group". Participants can get 16€per night refund (starting from tomorrow hotel) if hotel is not used. Other paid fee cannot be refunded. Please provide authentic information on health and identity during the registration and itinerary, fill in relevant information truthfully and perform legal procedures. The expenses and losses caused by personal reasons such as illness during the journey are borne by the participants themselves. Participants with special medical history (such as severe illness, incurable disease or infectious diseases) must be truthfully stated.KaiYuan reserves the right to cancel orders in view of the health status of participants or other reasons.
(6) For elder who are over 70 years old, they must be accompanied by a family participants and fill in"Senior Participant's Statement" before boarding. If they are not accompanied by their family and insist on signing up, KaiYuan reserves the right to refuse their orders. All the consequences caused by personal problems during the trip are responsible for themselves.
(7) If participants are pregnant, they must truthfully state when registering. In principle,it is not suggested for pregnant women to participate who has more than 24 weeks of pregnancy . If she insists on signing up, she must be accompanied by a family participants and fill out the "Pregnant Participant's Statement", but KaiYuan has the right to refuse according to the situation. If pregnant women has less than 24 weeks of pregnancy, she must be accompanied by a family participants as well and fill out "Pregnant Participant's Statement". KaiYuan also has the right to reject orders. All the consequences caused by personal problems during the trip are responsible for themselves.
(8) Children and juveniles under age 18 participating in the group must be accompanied by at least one adult who perform custody duties and responsible for their safety.The accompanying adult is responsible for all the consequences caused by the minors or themselves during the trip.
(9) Participants must ensure that all the information provided is accurate, especially ID information and phone number. All consequences caused by wrong information during the trip,for example, can't cross border successfully due to expiration of personal documents or visa does not meet inbound tourism regulations of relevant countries, tour guide is unable to contact the participants when wrong phone number provided in registration etc.,resulting in any extra expenses, those costs are borne by participants themselves.
(10) Please do not make any reservations such as air tickets, entrance tickets associated with the trip before the order is confirmed. If tickets were booked, but the registration for KaiYuan's trip was not successful, all losses are borne by the applicant.
2. Expense Explanation
Included:
(1) Experienced tour guide and driver.
(2) Air-conditioned bus or other means of transportation specified in the itinerary.
Note: We will arranges the vehicle according to the size of the team to ensure everyone has a seat. Baggage requirements: each person can have a carry-on bag and a big baggage (length add width and heights is not to exceed 158cm, and total weight must not exceed 23kg.)
(3) Accommodation: standard twin room(for 2 persons), NOT including accommodation on last day.
(4) Breakfast is included daily at the hotel.
Not included:
(1) Transportation costs to joining point. Additional costs due to force majeure such as traffic delays, strikes, weather, machine failure, flight cancellation or time change;
(2) Personal expenses in hotel, such as laundry, hairdressing, telephone, fax,TV, drinks, etc.
(3) Single room supplement;
(4) Tickets of attractions: your choice to buy or not. Tour guide will collect payment on spot.
(5) Lunch and Dinner are not covered. At own expense.
(6) Tips for driver and guide.
(7) Medical insurance, personal safety insurance and baggage insurance.
(8) All expenses after leaving the group.
(9) Other fees not stated in above section" Included".
KaiYuan reserves the right to final interpretation of other expenses not listed.
3. Discount and explanation:
(1) Special price for children: if a child(under age 6) travelling with 2 adults and sharing a double room, the child can enjoy a 35% discount! However, if the child takes another room, he/she can only pay full price as adult. Besides, if the child accompanied by only 1 adult,the child shall pay full price.
(2) For 3 or more people signing up together, each person can get 10€ discount!
(3) If not specially specified, coupons cannot be used on one-day tour or airport transfer.
(4) On one order, only one coupon can be used.
(5) 2 kinds of discounts cannot be used on one order. If several discounts satisfied one order at the same time, the highest discount applies.
4. Cancellation policy
(1) Cancellation of order:
In case of cancellation of orders, cancellation fees are charged according to the following policy:
- 31 days or longer prior to scheduled departure (31 days included), 5% of the total package rate will be charged.
- Between 30 and 15 days prior to scheduled departure(30 days included), 20% of the total package rate will be charged.
- Between 14 and 8 days prior to scheduled departure(14 days included), 50% of the total package will be charged.
- Within 7 days (7 days included), 100% of the total package rate will be charged.
(2) Change of order:
If a customer wishes to change any part of a booking, service fee will be charged.
- Up to 31 days prior to scheduled departure, no charge.
- Between 30 and 15 days prior to scheduled departure(30 days included), 10% of the total package rate will be charged.
- Between 14 and 8 days prior to scheduled departure (14 days included), 30% of the total package rate will be charged.
- Within 7 days, 100% of the total package rate will be charged.
*The total package rate include basic group fee and accommodation surcharge.
【Notes】:
In the case that you are not canceling the order, pre-group accommodation and accommodation on last day can be canceled or modified 7 days before the departure, but cannot be canceled or modified within 7 days. If you would like to stay one more night during the trip, we will charge hotel cost plus 5 €per person handling fee.
Regarding train tickets bought on our site, train tickets confirmation number are usually sent 3-5 days in advance ,whether you print the ticket or not, it cannot be canceled or modified within 48 hours before departure.Therefore if you would like to change train ticket, please contact us at least 3 days before departure. When ticket isn't issued,you can cancel or change it and you will be charged 5€ for change, 10€ for cancel. After ticket is issued, you cannot cancel or change .KaiYuan will not refund the train ticket fare you paid. Discounted groups cannot be canceled or modified.
【Notes】:
Participants who have special reasons and cannot join group on time, they can change to another group in future. Handling fee applies. Please refer to ”Change of order”.
If participants need to leave group early during trip for special reasons, they must sign "Statement of Voluntary Withdrawal from Group". Participants can get 16€per night refund (starting from tomorrow hotel) if hotel is not used. Other paid fees cannot be refunded.
The above situation must be based on written notice, otherwise it will be considered as giving up rights automatically. KaiYuan is not responsible for it.
5. Obligations of the participants
(1) Participants MUST NOT engage in any illegal activities during the trip.
(2) Participants SHALL NOT harm the interests of the state, society or other people's rights when exercising individual rights.
(3) Participants SHOULD obey public orders, respect local social ethics and customs. Uncivilized behaviors, like carving on walls and spitting, are prohibited.
(4) Try to acquire information needed for travel and improve awareness of self-protection. Participants can purchase travel accident insurance and other insurances by themselves. During the trip, please keep an eye on your luggage. We suggest carry valuables and ID documents with you.
(5) Please pay attention to the local weather and take care of children's safety during traveling.
(6) If participants wants to participate in some dangerous tourism projects ,including rock climbing, mountain climbing, rafting, diving, bungee jumping etc., any injuries, property losses or disputes should be borne by themselves. KaiYuan is not responsible for it.
6. Responsibility
(1) KaiYuan reserves the right to modify the place of accommodation, travel itinerary and schedule and attractions.
(2) Under unexpected changes such as insufficient number of participants, problems with ship, airline etc. that beyond KaiYuan's control, we have the right to change or cancel a trip.If the trip is canceled , we will refund all costs or recommend similar products. KaiYuan does not have responsibility for cancellation or alteration.
(3) If suffering disaster events such as social unrest, terrorist attack, epidemics, natural disasters, turmoil, murder, wars, as well as accidents caused by weather, traffic, strikes, etc.which is possible to seriously endanger participants,KaiYuan reserves the right to cancel or replace the trip before or after departure. KaiYuan has right to shorten or extend the journey as well. Any change will be notified in advance. The additional expenses or losses caused by those events and accidents are not related to KaiYuan.
(4) Please pay attention to self-safety, your belongings and luggage properly. If any loss or damage caused by careless, theft, robbery and so on during the trip, please inform the team leader and call the police timely. KaiYuan does not bear any legal responsibility.
(5) Participants must carry valid passports and certificates with them. If there is a problem with persoanl ID documents or passports, halfway exit is borne by participants. The remaining costs will not be refunded. If it affects normal course of other participants, the careless participants shall bear corresponding liability for compensation.
(6) Participants in group might suffer personal injury, financial loss by accident (due to entertainment, games or individual activities lead to illness, death, falling down,or participants' violation of Kaiyuan’s treaty). The relevant responsibilities and expenses shall all be borne by the participants themselves. KaiYuan shall not be responsible for the loss of such casualties or property damage. If it caused loss to KaiYuan, the participants shall bear the liability for compensation.
(7) When participants not following the rules, hindering normal activities or hurt others’ interests deliberately, KaiYuan's team leader has the right to cancel his trip, and costs paid will not be refunded. There is nothing to do with KaiYuan after participants leaving the group.
(8) The marked time and kilometers in this page is for reference. The actual arrival time might be delayed due to all kinds of force majeure causes such as weather, traffic jam, traffic accidents, holiday events, riots and strikes. Please bear with us if such cases occurred. If you have following schedule after group, we strongly advise to reserve at least 3 hours ahead,to any avoid inconvenience caused by delayed travel. KaiYuan is not responsible for any loss of your own schedule because you have not reserved enough spare time.
7. Overseas Travel Safety Instructions and Other Precautions
In order to protect your interests to the full extent, please read carefully the following "Overseas Travel Safety Notices and Other Precautions".
(1) Tips
➢ Some attractions have student discounts. Students are advised to bring student ID cards.
➢ European countries have different standards for plugs (eg Italian and Swiss plugs are different from German plugs), please bring your own different socket adapters.
➢ For safety reasons, most car dealers require children to occupy their own seats regardless of age. However, most buses do not have a separate child safety seat. Parents with children under the age of 3 can prepare child safety seat themselves. There is no guarantee that your safety seats can be installed on coaches.
(2) Safety Instructions
Clothes
➢ The weather is changeable.So we advise to carry rain gear and warm clothes with you.
➢ Please take good care of your property and baggage. KaiYuan is not responsible for any loss or theft.
➢ Clearly fill in the name and contact on the baggage for identification. When lost baggage is found, it is convenient to return to you.Call policeman to retrieve a report paper. If it is not found in the end, the report paper must be retained to claim compensation from the relevant institution like insurance company.
Food
➢ Breakfast is included in the hotel. Lunch and dinner is on participant’s own expense. Participants are recommended to bring water and dry food with them in case of emergency.
➢ Do not drink unclean water. Do not eat unsanitary or unpleasant smell food.
➢ Do not accept cigarettes, food or drinks from strangers.
➢ Please bring common medicines with you. Participants with long-term illness should carry medical records for emergency use. Do not take the medicines provided by others at will.
➢ KaiYuan does not provide alcohol. Participants who like to drink should strictly control their alcohol consumption during the journey. If there is financial losses or personal injuries caused by drinking ,the responsible person shall bear all responsibility.
Accommodation:
➢ Most hotels do not provide daily necessities such as toothbrushes, toothpaste, slippers, kettles, etc. Please bring your own daily necessities.
➢ During exhibition or other major events, KaiYuan reserves the right to change hotel without notice.
➢ Most triple rooms are a large bed plus a small bed.Two adults and one child under age 14 are allowed in a triple room.
➢ According to your chosen room type,KaiYuan will arrange rooms first by same order number and then by same sex. If you are not willing to share room with others, you can choose to pay extra fee for single room guarantee. In some special circumstances, such as insufficient single rooms in high season or other uncontrollable reasons, which may cause changes in room type , please cooperate with our arrangement. If the participant chose wrong gender or room type, KaiYuan will make adjustment accordingly. However, the participant has to bear additional costs.
➢ Please keep your valuables along with you. Do not put them in the hotel. Do not carry a lot of cash, expensive watches or jewelry with you. Please keep your passports and identification documents with you.
➢ Please take good care of your belongings and luggage. KaiYuan is not responsible for any loss or theft.
➢ Please do not smoke in hotel room. Any damage, loss or penalty by hotel will be borne by smokers.
➢ Please read safety instructions of hotel after checking in. Check if windows of the room can be opened, and the location of the fire-fighting supplies, familiarize yourself with safe exits of the hotel, the location of the safety stairs and the safe escaping route.
➢ Please check if the hotel is equipped with all necessary supplies. If there is any damage, please report to attendant or reception immediately.
➢ Don't tell strangers your room location. Don't let strangers in your room. Lock the door entering and leaving the room. Make sure door locked and windows are closed before sleep.
On and off:
➢ All participants of the group must gather on time and start on time. Please arrive at the pick-up point 15 minutes in advance. The bus cannot wait. Fail to join group at agreed time and place is regarded as automatic giving up. The cost is not refundable.
➢ The time on the website is estimated. The specific boarding and pick-up time is subject to change and will be notified by our tour guides. In case of traffic jams or other special circumstances, the bus cannot arrive at the pick-up place on time. We will notify you ahead.Please be patient.
➢ We have three types of buses: 49 seater big bus, 19 seater medium bus, and 9 seater minibus. Given limited space in the baggage compartment of the bus, it is recommended not to carry too much luggage when travelling. KaiYuan arranges vehicles according to size of group and guarantees one person one seat.
➢ In order to avoid overcrowding in front of the attractions, bus parking lot in most places is far from the attractions. Drivers are not allowed to park at random. Sometimes location of getting on and off is far from the attraction. We thank you for your understanding.
Bus safety tips:
➢ Do not smoke in the bus.
➢ Do not bring prohibited items.
➢ Do not on damage any objects in the bus.
➢ During temporary stop, please obey tour guide’s instruction and do not stay away.
➢ Please carry personal valuables and important ID documents with you. Do not leave them in bus.
➢ If the bus breaks down midway,KaiYuan will quickly make remedial measures. Please cooperate with guide. We thank you for your understanding.
Other Notices and Precautions
➢ Please comply with local laws.
➢ Be sure to bring your relevant documents and valid passport with you.
➢ When participating in group activities, please follow the instructions of the tour guide to ensure safety.
➢ Before participating in high-risk activities, you must make sure you are in good health.Follow safety guidelines of the activities, such as wearing a life jacket, wearing a seat belt, wearing appropriate or designated clothing.
➢ Do not participate in activities that are suspected of being illegal.
➢ Pay attention to warning signs, such as do not feed animals in the park.
8. Payment Instructions
Payment method:
You can choose bank transfer, credit card, cash or online payment. We accept dollars, euros and RMB.
Please note:
All payments have to be done before trip. We do not accept onboard cash payment.
(1) Bank transfer:
Please transfer to designated account. Any service fee generated by bank is borne by the payer.
(2) Online Payment:
Our system will send an Email with payment links after order submitted. You can either pay by credit card or debit card.
Please note:
l Credit card payment requires 2% additional service fee.
l If it is not your credit card, please provide the cardholder's signature and order number.
(3) Cash payment
Cash payment can only be paid to KaiYuan office. Please make a phone call in advance to make sure we are open on the day.
Global Customer Services: 0049-89-38038800
E-mail: travel@kaiyuan.de
Fax: 0049-89-416159030
Office Address: Erika-Mann-Str. 21, 80636 Munich, Germany
Company Account
Bank: Deutsche Bank
Account Name: KaiYuan GmbH
IBAN: DE27700700240511296601
BIC / SWIFT-Code: DEUTDEDBMUC
Bank Address:Deutsche Bank, Schwanthaler Strasse 32 ,80336 Munich, Germany
You can also pay RMB to following accounts:
Account Name:北京开元周游国际旅行社股份有限公司
Bank: Industrial and Commercial Bank of China
Account Number: 0200004209200013508
Alipay Pay:
Account Name: 北京开元周游国际旅行社股份有限公司
Account: cn@kaiyuan.de
OR
Open AliPay and scan QR code as below. Please state your order number.
WeChat pay:
Open WeChat and scan QR code as below. Please state your order number.
Participate in Orange Line with good travel reviews
Date of review:07.06.2023 04:17 Purchased product: XP260423 (26.04.2023 -- 02.05.2023)
Shi **
3 people in tour
马导非常好!!
Date of review:07.06.2023 04:17 Purchased product: XP050423 (05.04.2023 -- 11.04.2023)
LAM **
2 people in tour
導遊很專業, 很細心, 也有介紹當地的資料給我們
Date of review:07.06.2023 04:17 Purchased product: XP290323 (29.03.2023 -- 04.04.2023)
FAN **
2 people in tour
Participate in Orange Line with good travel reviews
Date of review:07.06.2023 04:17 Purchased product: XP290323 (29.03.2023 -- 04.04.2023)
Wei **
1 people in tour
KaiYuan的安排还是不错的。导游黄强认真负责,尽职尽力,使我们很满意。
Date of review:07.06.2023 04:17 Purchased product: XP290323 (29.03.2023 -- 04.04.2023)
Wang **
8 people in tour
Participate in Orange Line with good travel reviews
Date of review:07.06.2023 04:17 Purchased product: XP220323 (22.03.2023 -- 28.03.2023)
Yang **
3 people in tour
为两位导游点赞
Date of review:07.06.2023 04:17 Purchased product: XP150323 (15.03.2023 -- 21.03.2023)
MAN **
2 people in tour
行程安排妥當, 時間分配得十分好,名勝歷史古蹟講解清楚
Date of review:07.06.2023 04:17 Purchased product: XP220323 (22.03.2023 -- 28.03.2023)
JIAN **
4 people in tour
Participate in Orange Line with good travel reviews
Date of review:07.06.2023 04:17 Purchased product: XP281222 (28.12.2022 -- 03.01.2023)
YU **
1 people in tour
Participate in Orange Line with good travel reviews
Date of review:07.06.2023 04:17 Purchased product: XP211222 (21.12.2022 -- 27.12.2022)
WU **
1 people in tour
好!
Date of review:07.06.2023 04:17 Purchased product: XP211222 (21.12.2022 -- 27.12.2022)
Shen **
1 people in tour
不错,愉快的旅程
Date of review:07.06.2023 04:17 Purchased product: XP211222 (21.12.2022 -- 27.12.2022)
Chun **
2 people in tour
整个行程安排合理,团友相处和谐融洽,最赞认真负责任的左涛导游,服务非常耐心周到,详细讲解所到之处人文历史和介绍当地美食,值得推荐!
Date of review:07.06.2023 04:17 Purchased product: XP181022 (18.10.2022 -- 24.10.2022)
JI **
2 people in tour
Participate in Orange Line with good travel reviews
Date of review:07.06.2023 04:17 Purchased product: XP011122 (01.11.2022 -- 07.11.2022)
ZHAO **
1 people in tour
KaiYuan旅游值得信任,导游认真负责,全程跟团
Date of review:07.06.2023 04:17 Purchased product: XP251022 (25.10.2022 -- 31.10.2022)
Questions previously answered may have different answers due to many reasons: season (date and year of travel), rates, availability, etc. Please contact us for more information. Online Chat
Chen **
2 people in tour